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Hampton Inn by Hilton Monterrey-Airport

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Hampton Inn by Hilton Monterrey-Airport
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286 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Austin, Texas
Reviewed 1 week ago

Pros: Hotel near airport. Good places to eat within walking distance. Cons: Not all front desk personnel speak English. Lobby AC stays turned off in the morning, hot, uncomfortable and sticky breakfast area and hotel lobby. Security - room card needed to go up to room however stairs door to parking lot on ground floor does not fully close so...

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Helpful?
Thank UFig
Myrtle Beach, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016

Very nice hotel with a great staff. almost everyone spoke very good English. Safe and very secure with parking and internal 24 hour security, A Chile's restaurant is adjacent and offers great food and prices, plus an excellent local restaurant next door. Close to the airport with very good hotel pick-up and return for travelers. I am very impressed with...

Review collected in partnership with Hampton
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Thank John T
About Hotel's Favourite Review
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear John T, First of all, we'd like to thank you for taking time off your day to express your opinion about our hotel, we're very glad that you enjoyed your stay with us as well as what location around us had to offer. Providing our guests with the best service is our passion and we hope that this experience...

Puerto Vallarta
Reviewed 1 week ago

Hotel is conveniente to the Monterrey airport. The room was well cared for and the bed was comfortable. At 0430 it took a long time to get hot water. The complementary breakfast was OK. The van service was excellent.

Review collected in partnership with Hampton
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Thank Bruce F
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Bruce F, We hope that your stay was up to par with your expectations of us and we're glad our shuttle services were useful during your time with us. We hope to see you again during your next visit to Monterrey! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

South Lyon, Michigan
Reviewed 3 weeks ago via mobile

It was everything you expect with a Hampton and a free shuttle to the airport. They have a Chili's restaurant a few steps from the front door of the hotel. Normally when I am in Mexico I enjoy to experience Mexican culture and food but this was a great choice as I got to the hotel late at night and...

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Helpful?
Thank RobertWMich
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear RobertoWMich, We're glad you enjoyed your stay with us and that we could help you get to your flight on time. We hope you choose us again next time you're in Monterrey! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Las Vegas, United States
Reviewed 3 weeks ago

This Hotel is located with in minutes from the Airport MTY they offer shuttle services so you don't have to pay for a Taxi , call ahead and request the shuttle Great location next to several restaurants You should try Los Fresnos easy access to parking The breakfast was very good and is included the place is clean and everything...

Review collected in partnership with Hampton
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Helpful?
Thank jesusb901
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear jesusb901, Thank you for taking time off your day to share your comments with us, we're very pleased that your stay was of your liking as well as our services. We hope to see you on your next visit to Monterrey! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Encinitas, California
Reviewed 3 weeks ago

This hotel is a good value. I really can't complain about anything. The room was clean and quiet. Everything worked and security was good. The breakfast was good as were the restaurants close by. Parking attendant insists to charge parking fee for pickup only. This is a good place to stay.

Review collected in partnership with Hampton
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Helpful?
Thank kevinhM9451BI
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear kevinhM9451BI, Thank you for your comments and recommendation, we're glad you had a good time staying with us. We hope to you see you soon in your next visit to Monterrey! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Onalaska, Wisconsin
Reviewed 4 weeks ago

I have stayed at this hotel many times and have never had a poor experience. The staff is friendly and prompt to address any needs guests have. The recently updated rooms are consistent and comfortable. This hotel is quiet and has many repeat business travelers. The hotel shuttle is extremely convenient and will take guests to many locations. Breakfast is...

Review collected in partnership with Hampton
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Helpful?
Thank timdZ8486PT
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear timdZ8486PT, Thank you for all your kind comments, it's an honor to be your hotel of choice when staying near the Monterrey airport. We're very happy that you always enjoy your stay and hope to see you around soon enough! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Mission, Texas
Reviewed 15 February 2017

This is the Best Hampton Breakfast service that I have ever experienced. The USA Hamptons should take this one as an example of excellence. The room they gave me was spotless and all furniture was new. Front Desk Personnel is Very attentive, quick and accurate on all things that I requested.

Review collected in partnership with Hampton
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Thank Enrique A. C
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Enrique A. C, Thank you for taking time off your day to share with us your kind comments, we're very glad you enjoyed your stay and our breakfast! We hope that you visit us again very soon! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Channahon, United States
Reviewed 13 February 2017

There are other hotels to choose from so choose someplace else to stay! APP for this hotel offers smoking rooms but upon check in you find out it is 100% smoke free. Front desk staff at check in was rude and clueless. Lobby is embarrassing. Stained old sofas and stuffed furniture. Fake wood floors repaired badly with duct take, carpets...

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Helpful?
Thank Craig N
hotelesoptima, Director de Recepción at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Mr. Craig: Thank you for sharing your comments about your recent stay at our Hotel, thank you for bringing to our attention the areas mentioned, we do have a project in progress and we will be very happy to show you very soon our changes in our public areas. As a valued guest of our Loyalty Program I'm very...

Ocean Isle Beach, United States
Reviewed 12 February 2017

I spent 3 days in Monterrey and needed a hotel near the airport for the last day. This Hampton worked great and had the shuttle I needed. I would recommend this facility for anyone coming to the area. Secure and comfortable.

Review collected in partnership with Hampton
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Helpful?
Thank Michael M
hotelesoptima, Marketing Executive at Hampton Inn by Hilton Monterrey-Airport, responded to this review

Dear Micheal M, Thank you for taking the time off your day to share your comments with us, we're very glad you enjoyed your stay and hope to see you again, soon! Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
**AS OF JANUARY 2016 AND UNTIL JUNE 2016 HOTEL WILL BE STARTING A REMODELING PROCESS, WE ARE WORKING ON BRING OUT THE BEST OF OUR HAMPTONALITY FOR ALL OUR GUESTS AND WE ARE VERY SORRY FOR ANY INCONVENIENCES THAT YOU MIGHT EXPERIENCE DURING THIS TIME FRAME** Located at less than 3 minutes away from Monterrey International Airport, Hampton Inn Monterrey Airport has 181 daily opportunities for you to enjoy the greatest rest ever, in addition to that, we provide an excellent guest service by all our hotel staff. Relax at our hotel lobby bar drinking your favorite refreshing beverage and keep in touch with your beloved ones with our high speed internet conection in all the hotel areas. Wake up to a wonderfull morning with a delicious complimentary breakfast buffet on the house in our Perfect Mix Lobby and complete it with a hot cup of coffee freshly brewed. ... more   less 

Additional Information about Hampton Inn by Hilton Monterrey-Airport

Address: Carretera Miguel Aleman Kilometro 23.7, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: $79 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn by Hilton Monterrey-Airport 2.5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Hampton Inn Monterrey Airport Hotel Apodaca
Monterrey Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn by Hilton Monterrey-Airport staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn by Hilton Monterrey-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel!”
 of 5 bubbles 973craign, 13 Feb 2017 | Read review
“double check your bill, and don't take them for their word.”
 of 5 bubbles X1783LQjuana, 13 Nov 2015 | Read review
“Take advantage of the hotel shuttle.”
 of 5 bubbles BTvler, 10 Feb 2014 | Read review
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