We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pentahotel Brussels City Centre

Visit hotel website
Traveller (466)
Room & Suite (127)
Dining (46)

About

Location
Cleanliness
Service
Value
Staying in Brussels? Then pentahotel is the cleverest decision you could make. You want something different, exciting, a bit edgy. And here we are, ready and waiting to share our unique penta way of doing things from the moment you step inside. The hotel is located next door to the prestigious fashion street “Avenue Louise” and walking distance from the wonderful Grand Place and European Institutions of Brussels. From eclectic boutiques and signature cuisine to exciting nightlife and live entertainment, ""Brussels Louise"" neighbourhood has a unique character and style. Come visit penta, and become one of Brussels's most prestigious VIPs.
Read more
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Banquet Room
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Price:20% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
1,194Reviews
521Photos
7Q+A
38Room tips
Traveller rating
  • 401
  • 495
  • 183
  • 71
  • 44
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The design, the atmosphere, everything clean, the big bed, the burgers. I come often since I've discovered the hotel 2 years ago and it's really ou favorite between all! The breakfast is delicious too!
Read more
Review collected in partnership with this hotel
Response from ArnaudD1983, Responsable commercial at Pentahotel Brussels City Centre
Responded 5 days ago
Dear pierre_bauduin, Thank you for your great review. Always a pleasure to see you here at Pentahotel Brussels City Centre. Hope to see you back very soon! Best regards, Arnaud Dehaye Director of Sales & Marketing
Read more
I had a lovely stay at the hotel, but the internet connection was slow and the service at the restaurant was also a bit slow. I hope they will fix it soon! Otherwise, it was an exceptionally well furnished hotel and the food offer was nice.
Read more
Review collected in partnership with this hotel
Response from ArnaudD1983, Responsable commercial at Pentahotel Brussels City Centre
Responded 2 weeks ago
Dear FarAway21387085256, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing
Read more
Small and quite cold rooms and especially bathroom, not possible to sleep without conditioner, soft mattress, not convenient location of furniture / bed / tv.. no refrigerator in the room.. breakfast more or less ok, but limited choice of hot / warm food
Read more
Review collected in partnership with this hotel
Response from ArnaudD1983, Responsable commercial at Pentahotel Brussels City Centre
Responded 2 weeks ago
Dear Annie_Riga_12 Thank you for taking the time to tell us about your experience at Pentahotel Brussels City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do have fridge in all our bedroom: they are located next to the bed. Regarding our breakfast I'm surprise to read your comment. We usually get very good feedback about our yummy breakfast buffet especially for the hot food with 4 types of eggs, bacon, beans, potatoes, waffles, ... Hope you will give us a 2nd chance for your next stay in Brussels. Best regards, Arnaud Dehaye Director of Sales & Marketing
Read more
The overall stay was good. Few issues: no towels at all in my room. There's a room service number written in very small on the phone..but as I found it hard to find because it's the only inscription. No else where I could find the number (menu etc). I went to the reception to
Read more
Review collected in partnership with this hotel
Response from ArnaudD1983, Responsable commercial at Pentahotel Brussels City Centre
Responded 3 weeks ago
Dear Navigator46427122530, Thank you for taking the time to tell us about your experience at Pentahotel Brussels City Centre. I am sorry that you had this issue with towels; please allow me to express my sincerest apologies. I've forwarded this information to our housekeeping department to make sure this will not happen in the future. Hope to see you back soon at Pentahotels. Best regards, Arnaud Dehaye Director of Sales & Marketing
Read more
The hotel was nice ! We had a nice room and it was very clean. Also the bathroom had everything we needed. The breakfast was good and the staff was looking if everything was okay for everyone. In front of the hotel there is a tram stop, who brings you easily to the city centre !
Read more
Review collected in partnership with this hotel
Response from ArnaudD1983, Responsable commercial at Pentahotel Brussels City Centre
Responded 3 weeks ago
Dear Thibault D, Thank you so much for nice review! This is the best reward our team can get from our lovely guests. Hope to see you back soon at Pentahotels. Best regards, Arnaud Dehaye Director of Sales & Marketing
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Family and Play Areas
Photo provided by managementPentahotel Brussels City Centre
Guest room
Photo provided by managementPentahotel Brussels City Centre
Guest room
Photo provided by managementPentahotel Brussels City Centre
Guest room
Photo provided by managementPentahotel Brussels City Centre
Guest room
Photo provided by managementPentahotel Brussels City Centre
Guest room
PreviousNext
12345626
No deposit issues with this hotel in my experience. Its a little bit away from centre, about 25 minute walk. There are other hotels in the Centre, but they are more expensive.
0 votes
Show all answers
Sorry no idea were the christmas markt is located but the tram and subway is not far from the hotel bruxelles is not very big you can reach any point very fast
0 votes
Show all answers
Sì c'è il collegamento a Bruges. Nella mia camera ricordo che non c'era il frigobar.
0 votes
PreviousNext
12
"If noise bothers you, ask not to be on the road side of the hotel"
"no working free wifi."
"perfect place to stay in brussels"
"As long as you are not in a hurry. Actually, please don't be in a hurry."
"Higher floors must be quieter"
PreviousNext
1234568
PRICE RANGE
US$79 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure brussels center louise hotel saint-gillesbrussels holiday inn
FORMERLY KNOWN AS
Mercure Brussels Center Louise
LOCATION
BelgiumBrusselsSaint-Gilles
NUMBER OF ROOMS
202
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing