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Citadines Toison d'Or Hotel

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284 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Tokyo, Japan
Reviewed 1 week ago

large room, very close from the Metro station & a supermarket. Free Wi-Fi at my room, bathroom also clean and large enough, It was a comfortable stay in Brussels. However, this area is bit out of the city center. (about 20min Metro ride.)

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Helpful?
Thank la_baleine32
Madrid, Spain
Reviewed 2 weeks ago

the staff is not frendly..we arrived with 2 babys and the hotel didn´t want put two baby crib...and they told us they must pay 120€ to get other room. The weather was raining, and for the security of my babys the must pay 120€ more. Very bad experience.

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Helpful?
Thank Toni812
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear Toni812, Thank you very much for staying with us and sharing your feedback. We apologise for this misunderstanding. As you booked a studio which is designed for two persons and a baby, not two, they could not give you access to the room. Indeed, it is too small for a family of four (25m²). Our front desk team really...

Marcon, Italy
Reviewed 3 weeks ago

Available staff, clean room, bed confortable, forniture confortable, good internet connection. Excellent parking with direct access. Good location for the centre and around the hotel there are many restaurant. Excellent value for money.

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Thank 222denisea
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear Mrs Denisea, Thank you very much for your kind words regarding your stay with us. We are extremely pleased to see that we have met your expectations and we hope that you will come back soon to Citadines. Yours sincerely.

Reviewed 4 November 2016

Good rooms in general, but very bad internet connection (you will receive emails, whatsap messages etc after 5 min), cold rooms in winter and even no warm water in the bathroom at different times. You are not even informed about that and reception will not even answer the phones. Even if you stay for a week there will not be...

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Helpful?
Thank LejlaR1
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear Irena R, We regret to know that you were not satisfied with your recent stay with us and apologise for not meeting your expectations. We are deeply sorry for the Internet connection and water issues you encountered and the inconveniences it caused. Excellent service is our priority and we will continue to work very hard in order to improve...

Larisa, Greece
Reviewed 22 October 2016

It provides all a customer who comes for business trip in Brussels needs Perfect service Everything there (iron, boiler, cups, spoons, microwave, toaster, safe) No sleepers (bring your own) Nearby Metro and supermarket

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Thank nlaoumtzis
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear M Laoumtzis, We are pleased to see that you appreciated your stay with us and the facilities we offer. Thank you very much for posting your review and we hope we will have the opportunity to host you again very soon. Yours sincerely.

Stoke-on-Trent, United Kingdom
Reviewed 17 October 2016 via mobile

We stayed here for 2 nights. Room - It was fresh, clean and well stocked with basics for a comfortable stay. Location - right next to Louise metro stop, so easy to get to and also about a 20 minute walk down into the Grand place area which is where most of the tourist attractions are. There is a grocery...

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Thank Lovinthesun26
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear Lovinthesun26, Thank you for your kind words regarding your stay at Citadines Toison d'Or Brussels. We are more than happy to hear that we met your expectations and thank you for recommending our hotel to your friends and family. We look forward to your next visit. Yours faithfully.

Varna
Reviewed 16 October 2016

I was very pleased with the service. It is located near the metro station Louise/50m/ . In line 6 directly leads to the Atomium. Grand Place is 20 minutes walk. The rooms are clean and comfortable. Breakfast could be more diverse.

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Thank Svetoslav S
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear Svetoslav S, Thank you for your kind words regarding your stay at Citadines Toison d'Or. We will take even greater effort on varying our breakfast buffet. We look forward to your next visit. Best regards.

Ireland
Reviewed 15 October 2016

Stayed here for the first time since 2011. My review from last time was critical but the place seems to have been renovated and looks better. The convenient location is a plus. Right beside Louise Metro stop. Alternatively it's a 25 min walk to Grand Place or EU District. My studio room was clean and the small kitchen area had...

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Thank TrevD
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear TrevD, Thank you for coming back at Citadines Toison d'Or. We are more than happy to see that you appreciated the renovations. We hope we will host you again soon. Best wishes.

London, United Kingdom
Reviewed 1 September 2016

we are very satisfied...will definitely visit again. The Service was amazing, Staff was very helpful and cooperative. We were little early and they have give us the room on our arrival. They helped in all sense. Thanks

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Thank deepakg_designer
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear Mister deepakg_designer, Thank you very much for your kind words regarding your stay at Citadines Toison d'Or. Your compliments are really appreciated and we are more than happy to read that you will visit us again. Yours sincerely.

London, United Kingdom
Reviewed 23 August 2016

The hotel is situated in a good area, near Louisa avenue and Marolles area. Just a quarter to Grand Place and Museum by walking. Metro, bus and tramway just at 2 mm by walking. A great offer of restaurant nearby. I will come back again.

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Helpful?
Thank Y2443JAmaried
Ambreen S, Responsable relations clients at Citadines Toison d'Or Hotel, responded to this review

Dear Y2443JAmaried, Thank you very much for staying with us and sharing your feedback. We are happy that you enjoyed your stay and the location of our hotel. We are really looking forward to your next visit. Best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Toison d'or Brussels is located near the Jardin d'Egmont and the Avenue Louise which is lined with world-class shops. You will love Brussels for its numerous museums (Brueghel Museum as well as the Ancient and Modern Art, just to name 2) and its splendid architecture. This native land of Tintin also boasts of a wide range of gastronomic delights. Located south of the capital, just two steps away from the Justice Court. ... more   less 

Additional Information about Citadines Toison d'Or Hotel

Address: Avenue de la Toison d'Or 61-63, Saint-Gilles, Brussels 1060, Belgium
Region: Belgium > Brussels > Saint-Gilles
Price Range: $90 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Toison d'Or Hotel 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Citadines Toison d Or Hotel
Citadines Toison d Or Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Toison d'Or Hotel staff and other travellers.
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10 months ago

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Questions? Get answers from Citadines Toison d'Or Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no noise even at first floor, but if you like you windows open, opt for higher floors, like 4 or 5.”
 of 5 bubbles SteenPopp, 17 Nov 2015 | Read review
“Ask for a quiet room away from the lift”
 of 5 bubbles 832kennetht, 16 Oct 2015 | Read review
“If you don't like the noise, don't choose a room with street view.”
 of 5 bubbles monawyn, 20 Sep 2015 | Read review
“Probably the rooms with the windows not on the stree are more quiet”
 of 5 bubbles fede586, 28 Aug 2015 | Read review
“Duplex rooms are really spacious”
 of 5 bubbles W2240QQmichaels, 25 Aug 2015 | Read review
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