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Citadines Toison d'Or Hotel

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313 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Reviewed 1 week ago

メトロの駅やスーパーにもほど近く、とても便利なホテルです。 冷蔵庫・電気ポット・電子レンジがあるのでとても助かりました。 バスタブも大きく、お湯の温度や湯量も問題ありません。 ドライヤーの威力も強いです(1600w)。 ただ、シャワーヘッドをかけるところがとても高い位置にあるので、160cmの私は背伸びしないとかけられませんでした・笑 部屋の中ではフリーwifiが使えますがとても弱いです。何度も通信が切れました。 あと、他の部屋も同じかはわかりませんが、ティッシュBOXがなかったのでスーパーへ買いに行きました。 (トイレットペーパーはもちろんあります) お部屋の掃除は6泊以上しないとされませんが、別料金でお願いすることも可能です。 (私はあまり部屋に入ってこられたくないのでむしろ良かったですが・笑) スタッフさんも感じがよく、非常に快適なステイでした。 また利用したいと思います。 Comfortable stay like home. Location is excellent - close to the station, shopping street, and supermarket. Especially, kitchen is really convenient for me. - fridge, microwave, and electric kettle. And staff members are nice and helpful. I'm looking forward to be back soon :)

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Helpful?
Thank yukoly
Ambreen S, Guest Relations Manager at Citadines Toison d'Or Hotel, responded to this review

Dear guest, Thank you for sharing such positive comments about your stay at Citadines Toison d'Or. We are glad you enjoyed the location, the concept and our staff. We cannot wait to see you again soon. Best regards, Charlotte

Maribor,Slovenia
Reviewed 1 week ago

Room is spacious, furniture is quite new. Location of the aparthotel is close to everything. Internet was not good enough. Skype conference was only possible with voice and still interrupting. Last evening of my stay the internet was not working at all.

Review collected in partnership with this hotel
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Helpful?
Thank tibauta
Ambreen S, Guest Relations Manager at Citadines Toison d'Or Hotel, responded to this review

Dear guest, Thank you for sharing your impressions about our residence. We are glad to know you enjoyed the room and the location and are really sorry for the wi-fi. We are currently working on it, and doing our best to imrpove his intensity. Thank you again and see you soon at Citadines Toison d'Or. Best regards, Charlotte

Stockholm, Sweden
Reviewed 2 weeks ago

Clean rooms and bathrooms. Good international breakfast, very much to choose from. Nice and helpful staff. Very close to shopping streets. Nice resturaurants nearby. Walking distance to Palais d'Egmont the Conference center.

Review collected in partnership with this hotel
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Helpful?
Thank Sandra L
Ambreen S, Guest Relations Manager at Citadines Toison d'Or Hotel, responded to this review

Dear Sandra, thank you very much for sharing all those positive comments about our residence. We are happy to know you fully enjoyed your stay at Citadines Toison d'Or and we hope to welcome you again soon ! Best regards, Charlotte

Athens, Greece
Reviewed 3 weeks ago

Convenient, good location but bad wi fi connection. The service was enough kind and the rooms interior was over the expectations. I would recommend it for someone that his main criteria on his choice is the location .

Review collected in partnership with this hotel
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Helpful?
Thank dimitriosk714
Ambreen S, Guest Relations Manager at Citadines Toison d'Or Hotel, responded to this review

Dear guest, thank you for sharing your experience and positive remarks about our residence and its location. We hope to welcome you back in the nearest future. Kind regards.

Reviewed 4 weeks ago via mobile

The location was perfect just a minute away from Louise station. The staff were okay a bit more customer service training wouldn't hurt in all honesty. The room was comfortable although I did notice that there was no 'do not disturb' sign in the room, so I kept getting room service cleaners in the morning. A part from that it...

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Helpful?
Thank Aangel_sim
Ambreen S, Guest Relations Manager at Citadines Toison d'Or Hotel, responded to this review

Dear guest, we would like to thank you for your comments about our residence. Please note we will do our best to improve the customer service for you next stay and we will notify that one "do not disturb" sign is missing in the room you stayed. Thank you again for sharing your experience with us and see you soon...

Guatemala
Reviewed 14 January 2017

Every year we travel back to Belgium feeling confident that we are going to be comfortable and welcomed, especially by the female desk- receptionists who are remarkably friendly.The hotel surroundings are great, near emblematic Ave Louise, short walking distance to Metro Station Louise and shopping district of La Toison d´Or, while enjoying Brussels bustling lively historic district...The nearby super market...

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Helpful?
Thank Aquanat
Ambreen S, Directeur général at Citadines Toison d'Or Hotel, responded to this review

Thank you so much for your kind compliments. I'm glad to know that you enjoyed your stay with us. I hope to have the pleasure to welcome you again in the nearest future.

Tbilisi, Georgia
Reviewed 13 January 2017

The appartment hotel was in a great location.large rooms by European standards. Clean and cozy . Definately recommend to visitors. I had a wonderful time here.enjoyed it very much .thanks for the "beautiful memories"

Review collected in partnership with this hotel
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Helpful?
Thank Anastasia R
Ambreen S, Directeur général at Citadines Toison d'Or Hotel, responded to this review

Dear Anastasia, Thank you very much for your comments. I hope to have the pleasure to welcome you back in the nearest future. Kind regards.

Kinshasa
Reviewed 12 January 2017

I had heard good things about this hotel and had high expectations. But I was disappointed with the service (internet didn't work during the stay, reception clerk not helpful at all) and the furniture, which was very basic. For the same price (if I include breakfast and housekeeping) I could have stayed at a higher rated hotel in Brussels.

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Helpful?
Thank Z9651CKolivierd
Soest, The Netherlands
Reviewed 8 January 2017

The hotel is offering studio's with a kitchenette. Comfortable, spacious, all you need. In the morning a modest breakfast is served. I attended a training which is given on the 9th floor. With a special code you enter in the elevator to go to the 9th, a bit Harry Potter-ish. The garage is a bit cramped, narrow. But there is...

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Helpful?
Thank PoggiBonsi2012
Ambreen S, Directeur général at Citadines Toison d'Or Hotel, responded to this review

Thank you very much for sharing your feedback and your kind words about our Serviced Residence . I hope to welcome you again in the nearest future. Kind regards.

Metz, France
Reviewed 3 January 2017

Great more than expected, wonderful experience in this amazing place. Location is great and close of all commodities and from place to have fun for few days: ill recommend it to my friends and family for next holidays

Review collected in partnership with this hotel
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Thank jimmya2017
Ambreen S, Directeur général at Citadines Toison d'Or Hotel, responded to this review

Thank you very much for your comments. I hope to have the pleasure to welcome you back in the nearest future

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Toison d'or Brussels is located near the Jardin d'Egmont and the Avenue Louise which is lined with world-class shops. You will love Brussels for its numerous museums (Brueghel Museum as well as the Ancient and Modern Art, just to name 2) and its splendid architecture. This native land of Tintin also boasts of a wide range of gastronomic delights. Located south of the capital, just two steps away from the Justice Court. ... more   less 

Additional Information about Citadines Toison d'Or Hotel

Address: 61-63 Ave de la Toison d'Or, Saint-Gilles, Brussels 1060, Belgium
Region: Belgium > Brussels > Saint-Gilles
Price Range: $95 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Toison d'Or Hotel 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Citadines Toison d Or Hotel
Citadines Toison d Or Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Toison d'Or Hotel staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Citadines Toison d'Or Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room was 426.”
 of 5 bubbles tibauta, 12 Feb 2017 | Read review
“Nothing to say”
 of 5 bubbles jimmya2017, 2 Jan 2017 | Read review
“There is no noise even at first floor, but if you like you windows open, opt for higher floors, like 4 or 5.”
 of 5 bubbles SteenPopp, 17 Nov 2015 | Read review
“Ask for a quiet room away from the lift”
 of 5 bubbles 832kennetht, 16 Oct 2015 | Read review
“If you don't like the noise, don't choose a room with street view.”
 of 5 bubbles monawyn, 20 Sep 2015 | Read review
5 of 5