served by a warm welcome and good service. special credit to #mbaning for excellent assistant during our stay and making us enjoy our breakfast time. overall rate for the hotel is excellent. clean, neat, welcoming staff at reasonable price. more spots of locating hand sanitizer would beneficiary to the growth of this hotel.
One of the best hotel in wonosobo,,, clean, comfy, and friendly environment. We stayed for 3 days for vacation. Staff are very helpful and made us felt like home. Gonna stay here again next time visit to Wonosobo.
The only one hotel has a national operator (Dafam) in the city, so we don't have other choice or comparation. They said it was a 4 stars hotel, but in my opinion it was a bellow 3 stars hotel. So let me explained why. I was surprised that this hotel didn't have any concierge services. It's uncommon 4 stars hotel in Indonesia doesn't have this service. So I insists reception to took care my bags brought to the room and finally they called security to helped me. OK. At least they have somebody to do it. The reception was rude, I remember one of the girl name was Noviani and other was forgotten the name but I remembered she's from Bogor. I checked in at 12 noon and they straightly said with hard voice like "the check in time is 2pm and I can't checked in now. I was surprised and I offered them how if I registered first. Firstly they didnt offered me to registered first until I said to them. Then I asked politely why u keep the room until 2pm if you had a room right now. Then she begun to check with other staffs via handy talkie and I heard some their conversation and I heard that other person on handy talkie was said loudly some word of can't checked in now. Fine. I rather gone away from that hotel and just keep my bag there. Surprisngly my bag was put on the back of their seat on the floor until I came back at the hotel 5pm. Come on man,,, people could see my bag from lobby. What happened if my bag was stolen?? Why the didn't put my bag inside instead of at the back of their seats on the floor and all people could see it? The worst moment in my life staying at "4 stars hotel“ Then I had breakfast at temporary restaurant the next day morning. Here I found the staff hospitality was great. I met with Pak Purnomo (HRD manager if I'm not wrong) he helped morning buffet breakfast and greet every guests and offering some coffees or teas. This is great. I didn't expected it after what had happened the day before. I had opportunity to talked with him what I had bad experience before and he promised he would give them more training. He knew what was my concerned And I gave compliment as well to miss Ning as restaurant staff for her friendly and warm hospitality. I really don't recommend you to stay on this hotel unless no other choice. I hope Wonosobo has better hotels soon. …
Just see the pictures. I still have many pictures n video about how dreadful this so called hotel is... Note that they claimed they still under construction.. Nails everywhere in your room.. unfinished wooden door.. the bathroom door can not be open from inside.. COCKROACHES under the bed.. Paint n cement stain everywhere on the floor n wall.. Also they don’t have enough parking space.. Poor staffs just say sorry for every complaints they receive... Shame on you Dafam 👎👎
The hotel is still new, there is even construction in several corners. I booked a suite, the view is good, we can see the mountain and river. But it was rather disturbed because there was construction under the hotel. The suite room is quite spacious, there is a sofa. The ticket agent says the hotel has a swimming pool, even in the elevator there is sign swimming pool. In fact the swimming pool is still under construction, so sad. Breakfast in my opinion is below the standard of a 4-star hotel. Very ordinary taste. Car parking is limited, but they provide free valet parking. Hotel staff are friendly . Overall this hotel is a pretty good in Wonosobo, it's a pity because the construction is still not 100% complete. I suggest to book suite room, because the view is very good.