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Smile and Natural Hotel

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Smile and Natural Hotel
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25 Reviews from our TripAdvisor Community

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Showing 9: English reviews
qingdao
Reviewed 2 days ago NEWvia mobile

Just chosen to be close for next day destination. Big room, local breakfast and all the time having very long waiting time when checking out. It is all the time like nightmare. Located 90 min from Dalian airport in outskirts of Dalian city

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Helpful?
Thank Sokolik73
Hangzhou, China
Reviewed 1 week ago NEW

Basically it is the only hotel suitable for foreigners coming for a business trip, the service is good, rooms are vast with all the amenities needed, and the breakfast buffet is recommended. If you're looking for a late dinner, they provide special western meals 24h/24 and there's a mcDonald's store nearby as well. I went there twice, in the future...

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Thank Hassna E
New Delhi, India
Reviewed 23 May 2016 via mobile

Stayed in the hotel for about a week for my business trip. Well the hotel rooms are ample, big bathrooms and noise free. As for the amenities all the toiletries were there too. Cons are: No English speaking or understanding staff. So get a translator for Chinese. Be aware Google doesn't work in China. So get offline version. On TV...

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Helpful?
Thank sanjeev s
大连远洲酒店, 领班 at Smile and Natural Hotel, responded to this review

Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

France
Reviewed 23 May 2016 via mobile

I am probably the most experienced client of this hotel since I have been living there for 3 years. I was staying for work. When I arrived the staff could barely speak English in the whole hotel and at the end only few people were able to speak very basic stuff (still could tell you that your deposit wasn't enough)....

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Helpful?
Thank Julien H
大连远洲酒店, 领班 at Smile and Natural Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us...

Reviewed 23 November 2015 via mobile

I visited the S & N Wafangdian already several times as it seems to be the best hotel in that area for business travellers. But actually it just "okay". Generally rooms are relatively clean and well equipped as well as quiet. WIFI works slow, but w/o problems. Windows should be cleaned...but I guess it is senseless due to the heavy...

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Thank Henning M
Singapore
Reviewed 10 December 2011

We were in the Dunhao hotel and moved here as the Dunhao had hot water issues for 8 days....this place had hot water but nothing else! No-one spoke english from the reception to the room service, to the breakfast and dinner room... The hotel was absolutely freezing cold in every place except your room.... The internet was abysmally slow and...

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Thank peterhone
wellington
Reviewed 11 January 2011

A good hotel, clean and well maintained, staff were friendly and the breakfast selection was excellent

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Thank Nero007
Silicon Valley, CA
Reviewed 27 November 2010

We had expressly asked to not have our rooms cleaned or entered at the front counter. When we went out for lunch, I had put the "do not disturb" sign on the door knob AND turned on the "do not disturb" light on the room. Before I left, packed my computer and all of my stuff and put a small...

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Thank titaniumtommy
Oulton Broad, United Kingdom
Reviewed 29 May 2010

If you ever happen to be in Wafangdian and want a hotel of true western style accommodation then this really is your only option. Value for money is exceptional, the staff are very accommodating, however only a few speak any English so take your phrase book with you if you don't speak the lingo. Rooms are very nicely decorated and...

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Helpful?
Thank dazzking

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
S&N Dalian Hotel is located at Wa Fangdian district in the world well known “romantic city” Dalian which is also a hub of communication. It stands beside the beautiful Century Square, on the west of the municipal government building and opposite the largest shopping district and plaza, Dashang. What is more, the transformation system is also incredibly convenient since the city is crossed by several railways and highways leading to different directions such as Changchun, Harbin and Shenyang. It only take you one hour to the Dalian international airport and ten minutes to the local train station. The comfort and convenient location of S&N Dalian Hotel is unparalleled locally. S&N Dalian Hotel is established according to the requirements of a standard five star hotel. It stretches 26666.64 square meters with its building area taking up 40000 square meters. It has 260 different styles of guest rooms; 30various kinds of private rooms and a ballroom which can accommodate more than 1000 guests. This hotel is the most luxury hotel in Wa Fangdian district and its surrounding area which can offer the customers with personalized service, top hard ware and equipments. So it is sure to be your first choice on your trip or business. ... more   less 

Additional Information about Smile and Natural Hotel

Address: No.28 Century Plaza, Wafangdian 116300, China
Region: China > Liaoning > Wafangdian
Price Range: $103 - $2,027 (Based on Average Rates for a Standard Room)
Number of rooms: 262
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for another hotel!!!!!!!!!!!!”
 of 5 bubbles peterhone, 9 Dec 2011 | Read review
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