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Safi Royal Luxury Valle

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273 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Reviewed 5 days ago NEW

Yes, it is dated. However it has a great location and the service is super nice. The price in comparison with the hotels around is very competitive. It has some top restaurantes next door. The business center is not good at all...

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Helpful?
Thank Nicoeu
Bridgewater, New Jersey
Reviewed 1 week ago NEW

Room was average but dated, coffee wasn't refilled daily and beg was dirty. The service was great, help was cheerful. One receptionist was rude, while others very helpful - bad day maybe. Shops were nice. Waiter in breakfast area wanted to sit you where he wanted, but others insisted where they'd like to sit and he accommodated. Night service was...

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Helpful?
Thank Carlos M
Colombo, Sri Lanka
Reviewed 3 weeks ago

This a very very old property, everything is dated, rooms are very very old and the service was just potty. Check in took more than 25mins and I was the only one there. The location is excellent and in a very nice part of town, just accross the hotel you have a big mall with many restaurants and a nice...

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Helpful?
Thank budsy987
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Valle, responded to this review

Dear Guest: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Miami, Florida
Reviewed 4 weeks ago via mobile

This hotel is nice but the rooms need to be upgraded. The bed was very comfortable and service was very good. Located next to a major mall with a lot of restaurants and American brands. Just needs a few upgrades to make it a little more modern in the rooms but overall I recommend it. About a 35 minute drive...

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Helpful?
Thank Robbie R
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Valle, responded to this review

Dear Guest: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Michigan
Reviewed 4 weeks ago via mobile

Currently staying at Safi. We have a lovely view from our bed overlooking the mountains through a panoramic window. Employees have been helpful and professional. On of my most favorite aspects of hotel is that all public areas are non-smoking. I sooo appreciate it!!!! The pool area is beautiful, as is the lobby. Our room is quite large and appears...

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Helpful?
Thank Knapptime36
Safi_Hotels, Director de Relaciones con Clientes at Safi Royal Luxury Valle, responded to this review

Dear Guest: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

United States
Reviewed 5 weeks ago

This is a nice area, with a large mall located across the street. The main area of this building is quite beautiful and elaborate. The rooms... not so much. We had a room with 2 double beds. It was small and very basic. It didn't even include a mini fridge or microwave. The floor had about a 2" slant from...

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Helpful?
Thank BetaniaTravels
Safi_Hotels, Director de Relaciones con Clientes at Safi Royal Luxury Valle, responded to this review

Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement and...

Houston, Texas
Reviewed 28 October 2016

Traveler Beware! Take good care of your personal property and vehicle because this hotel will not pay for any loss or damage caused by its employees. Will make all sorts of arguments to support their no liability over damages caused by their employees or agents.

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Helpful?
Thank luissaldivare
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Valle, responded to this review

Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement and...

Reviewed 27 October 2016

The room is large in size but not maintained in terms of lights. Even washroom is not maintained as we would have expected. The service is also poor. The best thing is the variety they serve in breakfast. Also, the location of hotel is close to the happening place. You can enjoy walking around the hotel.

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Helpful?
Thank kumar v
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Valle, responded to this review

Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement and...

Oxford, United Kingdom
Reviewed 26 October 2016

I go to Monterrey once a year, usually staying in the Quinta Real; this time I was put in the neighbouring Safi Royal Luxury hotel, which is comparable. I did not pick up the tab so cannot comment on value for money. Unlike the bizarre pseudo-baroque Quinta Real, the SRLH is pleasantly conventional, with comfortable rooms and a rather glitzy...

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Helpful?
Thank alanlid
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Valle, responded to this review

Receive cordial greetings from the entire personnel of Safi Royal Luxury We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at Safi Royal Luxury. There is always room for improvement and...

Vancouver, Canada
Reviewed 22 October 2016

Top notch hotel that is like an oasis in the midst of the chaos of the city. Service is top notch and the buffet was excellent for all meals. We especially enjoyed the wide range of traditional Mexican dishes served. The pool and hot tub was also a welcome retreat in the evening. Highly recommended!

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Helpful?
Thank Happytraveller154943
Safi_Hotels, Director de Relaciones Públicas at Safi Royal Luxury Valle, responded to this review

Dear Guest: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Luxurious five star hotel with services beyond your expectations, unique in Monterrey. Located in the heart of the most exclusive business and commercial area in the city, Valle Oriente, and across the street from Plaza Fiesta San Agustin Mall, the largest shopping center in Monterrey and the new Metropolitan center Safi Royal Luxury Valle is ideal for business travelers, due to its location and connectivity to the most important points in Monterrey and its metropolitan area. It is also family friendly, with beautiful gardens and a unique pool with a waterfall and a slide, as well as a relaxing Jacuzzi. ... more   less 

Additional Information about Safi Royal Luxury Valle

Address: Diego Rivera 555 Ote. | Colonia Valle Oriente, San Pedro Garza Garcia, Monterrey 66260, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $169 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Safi Royal Luxury Valle 4*
Number of rooms: 228
Reservation Options:
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Also Known As:
Safi Royal Luxury Valle Hotel San Pedro Garza Garcia
Hotel Style:
#3 Business Hotel in San Pedro Garza Garcia
#3 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from Safi Royal Luxury Valle staff and other travellers.
3 questions
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Questions? Get answers from Safi Royal Luxury Valle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“tell the help to leave coffee, and have breakfast at Sanbourns across the street”
 of 5 bubbles carlosmY4788QG, 30 Nov 2016 | Read review
“may be rooms on higher floor”
 of 5 bubbles , 27 Oct 2016 | Read review
“There were rooms by the pool that looked nice!”
 of 5 bubbles Happytraveller154943, 22 Oct 2016 | Read review
“Each room has a panoramic view.”
 of 5 bubbles Arnoldo84, 21 Sep 2016 | Read review
“The rooms on the 10th floor are super quiet.”
 of 5 bubbles jorzun05, 19 Aug 2016 | Read review
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