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NH Collection Monterrey

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NH Collection Monterrey
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602 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Mexico City, Mexico
Reviewed 8 February 2017 via mobile

Its a very good place to make a pit stop. Close to Buena Barra restaurant and inside the Mall. Stayed there for a quick rest but it was very decent and worked perfectly. Nice showers and beds, but locations where the best highlight!

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Helpful?
Thank ChulettasChoice
DireccionNHC, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 30 January 2017

Unfortunately i got a businesstrip for 3 weeks in this hotel and it's just not week 2 over. This Hotel has a good setting, a nice Lobby, breakfast is quite good, very expensive mall right next to it. That are the positive things. 1) The floor is damaged and dirty - you can see it on the pictures. Scratches and...

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Helpful?
Thank Sebastian K
DireccionNHC, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to meet...

Bournemouth, United Kingdom
Reviewed 26 January 2017 via mobile

I am here in the lobby of this 4-star hotel, where I have been for the last 5.5 hours. Waiting to check in. The hotel was told of my early arrival when I made the reservation weeks ago. They knew that I would be stepping off a 16 hour flight (20+ hour journey). I appreciate that check-in is guaranteed for...

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Helpful?
Thank Twicerich
DireccionNHC, Director General at NH Collection Monterrey, responded to this review

Dear Guest. First of all, we herein express our deep sorrow for this so frustrating situation. We did not intended to make you wait nor wanted to charge you for any early check-in. On the contrary, we gave early morning directions to prepare your room more in detail since we knew you were coming from a long trip on an...

Reviewed 8 December 2016 via mobile

Stayed for a few days for business. The hotel is on a perfect setting, it is connected to a mall with a lot of good choices of restaurants. PF Chang's is right next door, some high end clothing stores, even a food court to fit anyone's tastes. The room was spacious, nice view from back of the mountains, plenty of...

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Helpful?
Thank Mzkx
DireccionNHC, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey. We wish to thank you for sharing your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleased to know that you enjoyed your stay with us.. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey...

Reviewed 22 November 2016

Great hotel. The attention provided to the small details is what makes this place outstanding, the service given by Concierge Antonio Cerda was always of quality and timely. Arrangements, decoration, restaurant service, hygiene, everything was always in order and ready, this is a place I would suggest and come back to.

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Helpful?
Thank Ruben G
Juan Francisco C, General Manager at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Grand Island, New York
Reviewed 21 November 2016

I loved this hotel, been going there for years and this was truly amazing. Great location, attached to a very nice mall. Beds were clean and comfy and room was very big. There were plenty of great restaurants to walk to.

Review collected in partnership with NH Hotels
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Helpful?
Thank janecX723AE
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 15 November 2016 via mobile

Stayed three nights for business. Lobby is very nice with local art for sale. Hotel is connected to a mall on one side and there is an HEB grocery store next door that closes at 2300. Both were convenient for access to the food court, restaurants and shopping for local food items to take home. Rooms are good sized and...

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Helpful?
Thank Jelo11
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 14 November 2016 via mobile

We went to an event at the hotel. The rooms are spacious and clean, the bathroom was medium size and doesn't have bathtub, which I like. We didn't have the opportunity to try the restaurants. The hotel is located in an excellent area, it is connected to a mall, so you can find different amenities right there. I would definitely...

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Helpful?
Thank Anarola
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Melbourne, Australia
Reviewed 10 November 2016 via mobile

I stay here on business, and cannot fault the hotel. Rooms are large and clean, staff is more than polite, brekky is excellent, it's connected to a shopping mall open late with SIM cards, restaurants, unstained shirts, everything a business traveller needs.

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Helpful?
Thank Rob H
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Dallas Texas
Reviewed 5 November 2016

I recently stayed at the NH Hotel in San Pedro. The hotel is a steal for what you pay and the service was top notch. I originally booked the hotel with the points from my credit card. Upon checking in, the hotel did not have reservation on file, but for the inconvenience, their desk agent Alejandro set me up with...

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Helpful?
Thank Ulises A
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
The NH Monterrey is situated in the heart of San Pedro Garza Garcia, one of Mexico's most affluent areas and a world-renowned destination for business and leisure. ... more   less 

Additional Information about NH Collection Monterrey

Address: Avenida Jose Vasconcelos 402, San Pedro Garza Garcia, Monterrey 66268, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $127 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Monterrey 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
Hotel Style:
#1 Business Hotel in San Pedro Garza Garcia
#1 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Monterrey staff and other travellers.
3 questions
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Questions? Get answers from NH Collection Monterrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you get what you reserve and dont take upgrades as all junior suites have structural shower leak problems”
omarroquinc, 27 Mar 2017 | Read review
“High floor facing the Mountain”
Temper43, 16 Feb 2017 | Read review
“Ask for a room that faces south so you can see the mountain.”
UlisesA350, 4 Nov 2016 | Read review
“They do have rooms with a mountain view, but you need to request them.”
gailyee, 18 Oct 2016 | Read review
“get the executive floor.”
AliciaDiana, 15 Sep 2016 | Read review
5 of 5