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NH Collection Monterrey

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NH Collection Monterrey
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574 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 19 April 2016 via mobile

To make a reservation in this hotel is impossible, they never answer! It's happened to me more than 5 times, I even told the guy from reception that I would not wait a minute more and he said that there was nothing he could do. So I stayed at the SAFI hotel.

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Helpful?
Thank Yolanda D
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ms. Yolanda:. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant experience with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered here at NH Collection Monterrey. We regret not being able to meet the...

Allentown, Pennsylvania
Reviewed 31 March 2016

Reasonably priced hotel. Modern Spacious King room with good sized closet area. Bathrooms modern with separate toilet and shower stalls. Shower is walk in with proper spacing (more square than thin rectangular) ..certainly a better design than most I have experienced. Good water pressure and temp control. Need to keep up maintenance a little better to insure all amenities (outlet...

Review collected in partnership with NH Hotels
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Helpful?
Thank pacman2016
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

London, UK
Reviewed 23 March 2016 via mobile

Nice hotel with clean, comfortable, good sized rooms. Situated above the Paseo San Pedro shopping mall, including Palacio de Hierro department store and Cinemex. Ample parking below in shopping centre. Easy drive up to Chipinque - which is well worth visiting for a walk up to the meseta for spectacular views over Monterrey (you can drive up if you're feeling...

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Helpful?
Thank mjwilliams
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. William: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as...

Chicago, Illinois
Reviewed 22 March 2016

Stayed here 3 night for work. The location of the hotel is in a nice area. Close to restaurants. The hotel was clean and the rooms are big. The staff was friendly. I would stay here again for work. This hotel is connected to a mall and there is a starbucks inside the mall so you can grab a quick...

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Helpful?
Thank melissa c
andover, ma
Reviewed 11 March 2016

Clean, comfortable beds, awesome waterfall showers, and quite rooms! You cannot go wrong here. The breakfast is also amazing. Great for those with food allergies. They serve milk, soy milk, almond milk, lactose free milk, etc. What a nice surprise! I was worried about noise because my room was next to the elevators. No problem! I didn't hear anything! Very...

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Helpful?
Thank nontechnicalblond
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 14 February 2016 via mobile

I've spent couple of days at the NH collection and I can't complain much. I found a very good service, especially the staff is smart and happy to help you with everything you may need! I recommend this hotel, especially if you are on a business trip because the location is excellent, in the heart of San Pedro. You have...

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Helpful?
Thank Federica R
Eduardo C, Director General at NH Collection Monterrey, responded to this review
Google Translation

Estimada Srita. Roppo: Lo saludamos desde Monterrey, y agradecemos por compartir sus comentarios acerca de su reciente estancia en nuestro...

Milwaukee, Wisconsin
Reviewed 25 January 2016 via mobile

This place is a perfect stay !! Interconnected to shopping mall and various good restaurants like pf changs,California pizza kitchen .the mall almost has everything you wanted and a movie hall too .the breakfast in the hotel is great !so much of varieties !the only issue I saw was the gym is small and there were people always .otherwise this...

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Helpful?
Thank Saravana P
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Saravana: Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as...

Davenport, Iowa
Reviewed 24 January 2016 via mobile

The room was large and comfortable. The locate is awesome since it's connected to a large mall. I'm not s big shopper but I took advantage of walking around vs staying in the room the entire time. Check In & Out was was fast and the staff is friendly/helpful. The breakfast buffet has plenty of variety and good quality food....

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Helpful?
Thank regime9
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

San Antonio, Texas
Reviewed 20 January 2016

The NH Hotel in Monterrey, Mexico is adjacent to a shopping mall with all the trendy shops every mall usually has. However the condition of the hotel is not pleasant. Anybody can walk in the hotel lobby which is open to the mall, some elevators need the use of a room key to operate, but we found that some just...

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Helpful?
Thank ada d
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ada D.: Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to...

Guatemala City, Guatemala
Reviewed 10 January 2016

We spent 4 nights at the NH while enrolling our son in the university. The hotel is adjacent to a shopping mall with nice stores and the location is central in the upscale San Pedro Garza Garcia area. Very convenient for restaurants and shopping, as well as the university, Tec de Monterrey. The staff is helpful, the rooms are clean,...

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Helpful?
Thank Jhawk69
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
The NH Monterrey is situated in the heart of San Pedro Garza Garcia, one of Mexico's most affluent areas and a world-renowned destination for business and leisure. ... more   less 

Additional Information about NH Collection Monterrey

Address: Avenida Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: $132 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Monterrey 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
Hotel Style:
#1 Business Hotel in San Pedro Garza Garcia
#1 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Monterrey staff and other travellers.
3 questions
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Questions? Get answers from NH Collection Monterrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing the Mountain”
 of 5 bubbles Temper43, 16 Feb 2017 | Read review
“Ask for a room that faces south so you can see the mountain.”
 of 5 bubbles UlisesA350, 4 Nov 2016 | Read review
“They do have rooms with a mountain view, but you need to request them.”
 of 5 bubbles gailyee, 18 Oct 2016 | Read review
“get the executive floor.”
 of 5 bubbles AliciaDiana, 15 Sep 2016 | Read review
“Tell them your preference before checking in”
 of 5 bubbles Ccavaz67, 7 Sep 2016 | Read review
5 of 5