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Holiday Inn Express Liverpool-Knowsley

HIExpress.comUS$48*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$95*
US$48*
US$95*
US$48*
US$95*
US$48*
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Holiday Inn Express Liverpool-Knowsley
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357 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Liverpool-Knowsley
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Showing 349: English reviews
West Sussex, United Kingdom
Reviewed 16 April 2017

We are on a family trip to Merseyside and have stayed in Stafford M6 Travelodge, Premier Inn Tarbock and Premier Inn Liverpool city centre. We have had good or excellent experiences in all of these EXCEPT last night in the Holiday Inn Express, Knowsley. On the plus side the room was comfortable (to budget standard) and clean. The breakfast was...

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Helpful?
1Thank caj1965
IHGService, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi caj1965, We're glad to have hosted your stay, thanks for your candor in leaving feedback. Although it's nice to learn that you found our Receptionist pleasant and our rooms comfortable, it's disconcerting to learn that your stay was a dismay on several aspects as you were let down by the overall level of service you received from our staff....

Reviewed 15 April 2017

We stayed as a family of 4 over Easter and it served as a cheap base to explore Liverpool and Merseyside. Good Points: - Cheap - Good Breakfast (as you'd expect from HI:E hotels) - Friendly Staff - Free Fast Wi-Fi - Comfortable bed and clean Bad Points - the Sofa-Bed was very uncomfortable for the children. - internal walls...

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Helpful?
Thank John H
IHGService, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear John H, Your business is much appreciated and thank you for leaving feedback. I am happy to know that you find our service, cleanliness and location satisfactory. However the quality of the sofa bed, thin wall of the room and no air conditioning is a let down. Rest assured this matter will be taken up with our team to...

Scotland, United Kingdom
Reviewed 11 April 2017

Rooms were clean, beds were comfortable and it had all the basic facilities required for a nights stay, breakfast was self service of both hot and cold food, with a reasonable selection cereals, cooked, pastries, etc.

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Helpful?
1Thank rcf740
IHGService, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear rcf740, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the cleanliness of the room received, the comfort of the beds, and the breakfast selection. It encourages our team members to work even harder...

Reviewed 30 March 2017 via mobile

Standard Holiday Inn but one of the more dated sites. Room was large enough but there were hairs not belonging to us all over the bathroom floor when we checked in. Stayed with a family member so had a twin room - both beds were on wheels so if you sat on the bed and leant against the wall you...

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Helpful?
1Thank ignoranttraveller
IHGService, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear ignoranttraveller, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding our rooms and breakfast selection. We also regret the issues you had with the charge. Reviews like yours are...

Chester, United Kingdom
Reviewed 27 March 2017 via mobile

I very impressed with this hotel I've been staying here whislt having day treatment at walton hospital .staff here go out of their way to be polite & helpful ,the hotel is very clean as are the rooms,there is a variety of evening food which is very nice as is the breakfast 😊would recommend to people ,have had an enjoyable...

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Helpful?
Thank Angel1234x
UK
Reviewed 21 March 2017

I use this venue for meetings. The staff at this hotel are efficient and helpful. I have been told that the hotel will be upgraded this year. I have not stayed overnight here but the hotel can be busy. Good location near the motorway.

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Helpful?
Thank davidmowbray
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Victoria Andrews General Manager

Swansea
Reviewed 20 March 2017 via mobile

Visited the hotel recently, and can honestly say it was the worst Holiday Inn experience I've ever had. The hotel is located just off the motorway towards the business park. It has ample free parking to the front and side of the building. Check in was quick however not easy, where they had no idea of my room allowance and...

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Helpful?
Thank amilo08
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Victoria...

Reviewed 17 March 2017 via mobile

On arrival we soon realised by the receptionists face that our booking couldnt be found,so after waiting 15mins also we were told were had been booked in for may with no apology she shrugged it off and told us cant get the staff,we were obviously given a unplanned room as the 2nd bed was a sofa bed and very hard...

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Helpful?
Thank Louise B
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Victoria...

liverpool
Reviewed 17 March 2017

Had 2 one night stays at this hotel. On both occasions staff were nice and helpful and the breakfast was excellent. The rooms do need an update though and the bed was very uncomfortable for me. Couldn't get on with the pillows either.

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Helpful?
Thank yozzer2006
IHGService, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear yozzer2006, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our breakfast selection and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our rooms and beds. Reviews...

Chester
Reviewed 16 March 2017

Two night stay midweek for business in area, good quick check in, quiet area room - very quiet at night so had great sleep! Good sized, comfortable bed - clean room. Efficient, friendly staff - only problem: food! No where around to 'nip out to' so stuck with what's on offer, hard to find anything healthy. Veg. Lasagne tasteless. Soup...

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Helpful?
Thank Moira A

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Knowsley

Address: Ribblers Lane, Knowsley L34 9HA, England
Region: United Kingdom > England > Merseyside > Knowsley
Price Range: $92 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Liverpool-Knowsley staff and other travellers.
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Questions? Get answers from Holiday Inn Express Liverpool-Knowsley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Windows don't open wide no air con so don't go when warm”
Tina620923, 10 May 2017 | Read review
“Go to a different hotel”
caj1965, 16 Apr 2017 | Read review
“not all rooms have bedside plugs”
anths2016, 12 Mar 2017 | Read review
“rooms quiet,TIP eat at VIKINGS LANDING, carvery5 mins on east lancs from hotel lovely .”
a30lizr, 17 Aug 2016 | Read review
“Avoid 3rd floor as very noisy.”
London325i, 1 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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