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Pacific Resort Rarotonga

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Muri Beach, Muri Cook Islands
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (948)
Pool & Beach (214)
Room & Suite (199)
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A note from Pacific Resort Rarotonga
Updated 23/04/20

About

#3 of 6 hotels in Muri
Location
Cleanliness
Service
Value
Travellers' Choice
Authentic Boutique … Pacific Resort Rarotonga, superbly situated on 5.5 acres of manicured beachfront, our 4.5-star full service authentic boutique resort, offering an intimate collection of just 64 rooms, suites and villas. Each room is tastefully decorated in a contemporary Polynesian style overlooking either the flourishing tropical gardens or the gorgeous white sands of Muri Beach and lagoon.
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Property amenities
Free parking
Wifi
Pool
Free breakfast
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Paid wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids club
Airport transportation
Shuttle bus service
Spa
Massage
Baggage storage
Concierge
Laundry service
Self-serve laundry
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Room features
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Centrally Located
1424Reviews59Q+A100Room tips
Traveller rating
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Popular mentions
Steveruthcox wrote a review Aug 2021
Christchurch, New Zealand174 contributions24 helpful votes
We spent 8 days here and it was awesome right on the beach and a room with everything you needed and all the hotel staff very friendly we will be back when we can The hotel breakfast was really nice and the hotel restaurant was good to and to be able to sit outside right in front of the beach
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Date of stay: August 2021Trip type: Travelled as a couple
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Michael F wrote a review Aug 2021
Hamilton, New Zealand72 contributions8 helpful votes
We have been regular visitors, our expectations have always been exceeded as they were during our recent stay. Given the Covid19 interruption to travel we didn't know quite what to expect. Well, we were greeted and well looked after by staff we were familiar with from previous visits, the food and beverage offer was of a very high standard and the property, as has been the case on previous visits, beautifully presented. There were many families staying and it was outstanding to see the staff right across this Resort engage with the children whether it be at meal times or whilst attending kid's club events. We look forward to our next visit
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: WE were in a lagoon view villa which was sensational
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Jodi W wrote a review Aug 2021
1 contribution
Have been back to stay at the Pacific resort over 3 times now and have found the services very average considering they advertise a 4+ star hotel. Water leaking into the family Villa rooms to be told that it is too dangerous for staff to fix but no other rooms were available to move so my partner endid up fixing leak. Towels ran out multiple times ans staff were not approachable. If there is a wedding on and you stay in the villas your children will be disturbed up to midnight. Also at other hotels on tje island if you return to stay you will either get a discount or some incentive for returning. Pacific was a total let down did not recognise on arrival had to wait for restaurant staff to organise complimamtary wine. Will spend my Thousands elsewhere from now on
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Date of stay: November 2020Trip type: Travelled with family
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Response from Marcus Niszow, Owner at Pacific Resort Rarotonga
Responded 30 Aug 2021
Kia Orana Jodi, Thank you for your feedback and comments. We are naturally disappointed to hear your recent stay has fallen short of expectation. We do try our very best to meet and exceed the expectations of all our guest but unfortunately some issues can slip through the gaps. In your case we are surprised to hear the maintenance issue with your villa went unresolved during your stay, this is unacceptable and simply not standard operating procedure for our resorts. A response like the one you were given without any options or alternatives is simply not the way we operate. it is likely the issue was handled by one of our junior team member and not escalated to management. In any case we always recommend asking for the Manager on Duty or GM when our guest have any issue that needs to be resolved relating to guest experience. On the matter of disruptions to guest stay in our villas due to weddings, this issue has been addressed and resolved moving forward. Once the last of our pre-booked weddings are completed Pacific Resort Rarotonga will no longer offer the location as a wedding venue, ensuring the quality of stay for all our guests is uncompromised. Finally, all our resorts have a return guest recognition program in place which includes discounted room rates as well as VIP amenities on arrival. It is important for any returning guest to highlight this at the time of booking so our Central Reservations team can appropriately flag the booking as a repeat stay. We are curious to investigate how and why your booking was missed for recognition and would appreciate if you could take a moment to email our Regional Manager - Ani Thompson on the following email address: ani.thompson@pacificresort.com so we can back check and correct this oversight for your most recent stay. Take care and we look forward to hearing from you in due course.
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shots219 wrote a review Aug 2021
Nelson, New Zealand32 contributions51 helpful votes
We spent 10 days at the hotel. It is in a very good position on the south east coast. This area has the best beaches, less wind than the western side and plenty of quality restaurants. Our room (standard) was ideal, very clean with a bathroom that looked brand new. Plenty of room and storage and a balcony overlooking the pristine gardens. The gardens are a highlight, magnificent trees and the staff take great pride in keeping it in top condition. The restaurant provided a pretty good continental breakfast and a good menu for lunch and dinner. Like all the restaurants there was very little choice of fish with only tuna and marlin on the menu due to covid. The staff were very friendly and helpful. There were several dogs on the beach which was a shame but most seemed to be friendly. Snorkelling was ok but doesn't rate with other destinations such as Hawaii, Moorea and other Pacific Islands but there is enough to keep you interested. The best areas for snorkelling were by the Fruits of Rarotonga and next to the Rarotongan Hotel. We would certainly return to the Pacific Resort.
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Date of stay: August 2021
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Natalia wrote a review Aug 2021
6 contributions1 helpful vote
We had one night at the resort on the way to Aitutaki. We have stayed in the resort before and it was always well-maintained. However, what has particularly impressed us this time, was that the management used their lockdown downtime to their advantage to further improve the facilities. The whole place is immaculate. Well done!
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Date of stay: August 2021Trip type: Travelled with family
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PRICE RANGE
US$300 - US$437 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific resort rarotonga hotel muri, pacific hotel rarotonga, pacific hotel muri, raratonga
LOCATION
Cook IslandsSouthern Cook IslandsRarotongaMuri
NUMBER OF ROOMS
64
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Frequently Asked Questions about Pacific Resort Rarotonga
Which popular attractions are close to Pacific Resort Rarotonga?
Nearby attractions include Over-Water Night Show & Dinner (0.2 km), Te Vara Nui Village (0.2 km), and Muri Lagoon (0.1 km).
What are some of the property amenities at Pacific Resort Rarotonga?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Pacific Resort Rarotonga?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pacific Resort Rarotonga?
Yes, free parking is available to guests.
What are some restaurants close to Pacific Resort Rarotonga?
Conveniently located restaurants include Vili's Burger Joint, Deli-Licious Cafe Limited, and Sandals Restaurant & Barefoot Bar.
Are there opportunities to exercise at Pacific Resort Rarotonga?
Yes, guests have access to a pool during their stay.
Does Pacific Resort Rarotonga have an airport shuttle?
Yes, Pacific Resort Rarotonga offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pacific Resort Rarotonga have airport transportation?
Yes, Pacific Resort Rarotonga offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pacific Resort Rarotonga?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Pacific Resort Rarotonga?
Many travellers enjoy visiting Wreck of the Matai (7.2 km).
Does Pacific Resort Rarotonga have any great views?
Yes, guests often enjoy the ocean view available here.