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Schmiedau 2, Kaltenbach 6272 Austria
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Traveller (65)
Dining (18)
Room & Suite (6)

About

#5 of 6 hotels in Kaltenbach
Location
Cleanliness
Service
Value
In Kaltenbach in the Alps of the Tirol, the Explorer Hotel Zillertal is your location for beeing active in the mountains. The relaxed atmosphere, the modern design and the young team promise holiday-feeling for explorers. The modern designer rooms are spacious and offer lots of storage room for sports equipment as well as a cosy seating area at the window with a view of the mountains. Everyone is welcome to cook their own scrambled eggs at our lavish breakfast buffet and can learn more about the surrounding skiing regions via the interactive touchscreens located in each hotel. The hotel's own ski and bike test centre offers – apart from courses and rentals – a workbench and a washing area for cleaning and repairing your own sports equipment. The equipment can be stored in the functional and heated sports lockers located at the centre of the lounge. To relax after an active day in the mountains, visit the Sports Spa with sauna, steam bath and fitness room.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Ski rentals
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Car park
Wifi
Sauna
Bar / lounge
Breakfast available
Snack bar
Ski school
Skiing
Business Centre with Internet Access
Meeting rooms
Spa
Steam room
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Express check-in / check-out
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Room features
Soundproof rooms
Desk
Housekeeping
Safe
Seating area
Clothes rack
Bath / shower
Complimentary toiletries
Laptop safe
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English, German
57Reviews0Q+A2Room tips
Traveller rating
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JPE wrote a review Jul 2022
Derby, United Kingdom28 contributions14 helpful votes
This is a budget hotel with excellent rooms, great facilities, good location, and friedly staff. The rooms are (almost, with the exception of disabled option) identical. Good shower, comfy bed, great wifi. The spa area is perfect for pot ski relaxation. The breakfast (you cook your own eggs!) is excellent and buffet style. There is a 500m walk to the Kaltenbach gondola, so I'd recommend using the locker service at the gondola station (80 euros for the week for a two person locker). This meant that the short walk back out of ski boots was much easier. The hotel is opposite the train station so access to other ski areas is possible too. All in all, for the money a great value location.
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Date of stay: March 2022
Rooms
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Room Tip: They are all identical - a view could be had in the right room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Marketing at Explorer Hotel Zillertal
Responded 15 Sep 2022
Griaß Di Jon, fabulous, such a review to read, thank you very much for that! In addition to our rich breakfast buffet, the spa area with roof terrace is a real highlight, that's true. :D I will pass on your feedback to the team immediately. Until next time, or in one of our other 9 Explorer hotels Stay healthy, wish Lukas & Ben
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elizabeth10 wrote a review Apr 2022
Johannesburg125 contributions85 helpful votes
We loved our stay at the E xplorer Hotel Zilleftal. Perfectly situated, very friendly and helpful staff, and ideal location for skiing. We loved the breakfasts and the staff recommended the most amazing restaurants for dinner. Only discovered the spa at the end of the holiday-it’s awesome. Rooms are small, but very well laid out with everything you need. Will certainly be back.
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Date of stay: March 2022
Location
Cleanliness
Service
Room Tip: Top floor with balcony
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Marketing at Explorer Hotel Zillertal
Responded 14 Jul 2022
Dear Elizabeth, many thanks for your perfect rating and your comment! We are glad to read that you fully enjoyed your stay and had a wonderful ski holiday in Zillertal. Great that you had a good start in the day with our healthy breakfast buffet with many regional items. And yes, our team loves to give recommendations for the best restaurants nearby. :) We regret that you only found out about the wellness area with mountain view at the end of your holiday. We usually tell our guests about it at the check-in. Thank you for mentioning the well laid out design rooms with everything you need. We are looking forward to welcoming you again, and wish you all the best in the meantime! Best regards Lukas & the entire Explorer Hotel Zillertal Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pverburg wrote a review Mar 2022
Utrecht, The Netherlands23 contributions20 helpful votes
Pro's: Location across from railway station Kaltenbach and within walking distance to ski lifts (10 minutes). Practical and modern rooms. Friendly staff. Early check-in and late check-out were possible against a small fee per person (upon availability). Cons: The hotel staff were very strict in adhering to the terms and conditions of my reservations and they showed close to no flexibility when I requested to make some small changes, more than one month before arrival. When I asked to change the number of guests per room the rate would increase dramatically. The responses I received lacked a sense of pragmatism and hospitality and they did not make me feel as welcome as I would have hoped.
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Date of stay: March 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Manager, Marketing at Explorer Hotel Zillertal
Responded 15 Sep 2022
Servus pverburg, Thank you very much for your review. I am glad that you liked the hotel concept, the location and the staff. Each guest has the possibility to book a flexible rate, which can be rebooked and cancelled. In your case, you didn't choose to do so. I still hope you come back. Greetings from Kaltenbach Lukas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niklas wrote a review Feb 2020
1 contribution
Great hotel, very friendly and helpful staff in perfect skiing location in Kaltenbach. Rooms were clean with lots of storage space, good breakfast and overall very fair prices. Highly recommended hotel - we will visit again next year!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeinGastgeber, Manager at Explorer Hotel Zillertal
Responded 17 Mar 2020
Hello Niklas9012, yes - full score! thanks a lot for that check out our homepage for nice deals for your next vacation! We are looking forward to see you next year! Have a great time All the best kind regards manager monika and the explorer buddies
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ingofink wrote a review Feb 2020
London, United Kingdom24 contributions8 helpful votes
We were a party of 6 friends staying in Kaltenbach for a long weekend on the slopes of Zillertal. The Explorer hotel suited us perfectly, located just a 5-minute walk from the main cable car. All the staff were super-friendly, the rooms were modern and clean, and the breakfast was superb. A bright and cheerful hotel with the added bonus of an in-house spa to relax in at the end of the day. The only disappointments were the absence of body soap and shampoo in the shower, and the lack of complimentary tea & coffee outside of breakfast time.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeinGastgeber, Manager at Explorer Hotel Zillertal
Responded 16 Feb 2020
Dear Ingofink, thanks a lot for your great feedback. See you again. Best regards, Monika and the Explorer buddies
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ziocapellone wrote a review Jul 2019
29 contributions26 helpful votes
On the way to Germany, we had to stop for the night and we found out a very nice place for spending the winter holidays...or hiking in summer for who likes...Simple, clean, large room and modern style
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from orundexhs, Manager at Explorer Hotel Zillertal
Responded 15 Aug 2019
Dear Ziocapellone, thanks a lot for your feedback! Check out our homepage - there you'll find all the information about our 9 explorer hotels in the alps of Germany and Austria. Yours sincerely manager Monika and her team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bostjan N wrote a review Jun 2019
5 contributions6 helpful votes
Very Nice design, very friendly staff, Delicious Breakfast, We were impresed about room decoration, well ubicated hotel. Area is very Nice for outdoor aktivities, even summer skiing. We Will sure comeback.
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Date of stay: June 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from orundexhs, Manager at Explorer Hotel Zillertal
Responded 9 Jun 2019
Hello Bostjan, thank's for your great feedback. We are glad, that you have enjoyed your stay at the Explorer. We see you again. Kind regards, Monika and teh Explorer team,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bookski00 wrote a review Mar 2019
Brisbane, Australia364 contributions25 helpful votes
+1
Our family of four stayed here over Christmas for four nights. Due to the size of the rooms we required two, which wasn’t a problem but they were on the bottom and top floors which was the only negative of our stay. However, the rooms were super clean and quite comfortable. And we able to open the windows to get some fresh winter air. The breakfast was very good, with a selection of cereals, fruits and yoghurt. There was also a station to cook eggs yourself - which the kids enjoyed doing. Boiled, scrambled, fried etc..... A large selection of breads and some pastries, however being Australian we missed not having a toaster to toast the bread. Tea and coffee machine and juices also provided. My husband enjoyed using the fitness room before breakfast each morning. We were able to store our bags in the ski lockers in reception before check in. Downstairs - in the same building - is a ski hire shop. We hired from here and the gear was great. They also offered a discount to hotel guests. There is also two large screens in the bar/restaurant area that are interactive and displays information for the day ahead. These were great as everyone would stand around checking out the weather and then share with each other the conditions they found on the various mountains the day before, share tips of where to ski etc etc. There was a great vibe! There is an Italian restaurant/bar next door which is great food and was also busy. The train stop is just across the road and we easily walked to the Hoch Zillertal lifts in ski boots. We were also able to walk to a number of other restaurants in town. We were very pleased with our stay here and would happily recommend the Explorer.
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from orundexhs, Manager at Explorer Hotel Zillertal
Responded 14 Mar 2019
Hey there. Many thanks for your Feedback. Cool that you enjoyed your holiday :) See you next time. Regards, Simone :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel L wrote a review Mar 2018
Waipu, New Zealand144 contributions63 helpful votes
We loved everything about this new style hotel, the room and bed were very comfortable, there was plenty of storage space, great spa area on the roof, staff friendly, breakfast choice was excellent, it was clean and efficiently run. Also top marks for their individual and heated ski lockers.
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Date of stay: January 2018
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anbieter, Manager at Explorer Hotel Zillertal
Responded 27 May 2018
Dear Rachel,Thank you for your review. Nice that the Explorer Hotels can convince you. In the Explorer Hotels you start the day alive. From 7 am to 10.30 am, you can assemble your own breakfast from 70 fresh, high-quality and predominantly regional components. The highlight is, you can put together your own fried egg or omelette in the morning. Bye for now Simone and the team from the Explorer Hotel Zillertal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CecileNetherlands wrote a review Mar 2018
Netherlands30 contributions11 helpful votes
Clean hotel, well located for skiing and other sports and a good enough breakfast. Nice spa for free. Decent room with comfortable beds and a nice bathroom, but no more than one small chair to sit. In the lounge are plenty of barstools and dining tables, but no comfortable chairs or loungeset to hang out after a long day of skiing. There are some chairs, but these are far from comfortable and not at all inviting (and no, I am not very picky). So after diner - elsewhere - you kind of have to retreat to your room and hang out on your bed. Thats a pity.
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Date of stay: March 2018
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anbieter, Manager at Explorer Hotel Zillertal
Responded 20 Mar 2018
Hello Cecile, Thank you for your review. Nice that the Explorer Hotels can convince you. In the Explorer Hotels you start the day alive. From 7 am to 10.30 am, you can assemble your own breakfast from 70 fresh, high-quality and predominantly regional components. The highlight is, you can put together your own fried egg or omelette in the morning. Bye for now Simone and the team from the Explorer Hotel Zillertal
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$116 - US$195 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsTirolKaltenbach
NUMBER OF ROOMS
75
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EXPLORER HOTEL ZILLERTAL: UPDATED 2022 Reviews, Price Comparison and 100 Photos (Kaltenbach, Austria) - Tripadvisor

Frequently Asked Questions about Explorer Hotel Zillertal
Which popular attractions are close to Explorer Hotel Zillertal?
Nearby attractions include Ski-Optimal Hochzillertal (0.5 km), Outdoorcenter - Abenteuerpark (0.5 km), and Skischule Optimal (0.09 km).
What are some of the property amenities at Explorer Hotel Zillertal?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Explorer Hotel Zillertal?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Explorer Hotel Zillertal?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Explorer Hotel Zillertal?
Conveniently located restaurants include Restaurant Landgasthof Linde, Zum Nester, and Guat z Essen.
Are there opportunities to exercise at Explorer Hotel Zillertal?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Explorer Hotel Zillertal located near the city centre?
Yes, it is 0.2 km away from the centre of Kaltenbach.
Are pets allowed at Explorer Hotel Zillertal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Explorer Hotel Zillertal offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Explorer Hotel Zillertal?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Explorer Hotel Zillertal?
Many travellers enjoy visiting Dekanatspfarrkirche zum Hl. Vitus (6.6 km) and Bezirksgericht (6.7 km).