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Four Points by Sheraton Victoria Gateway

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Victoria Gateway
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469 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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Courtenay, Canada
Reviewed 2 days ago NEWvia mobile

Very clean hotel. Staff was friendly and helpful. Room had two queen beds. And had a large shower. Beds were very comfortable and allowed a good nights sleep. The TV and channel choice were excellent and complementary bottle waters was in the room. Is close to Costco for shopping. Not far from downtown Victoria.

Thank recyclejim
Black Creek, Canada
Reviewed 7 March 2017

From the welcome at the front desk, to the well appointed room, efficient room service, this hotel was excellent for a one night work stay. Amenities were very nice, the rooms spacious, the sheets crisp. Conveniently located to coffee, quick food, or sitting food.

1Thank butler52
About Hotel's Favourite Review
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to send us a review after your recent stay. Our team works very hard in making each and every guest experience one they will remember. We all look forward to welcoming you again in the future. Diane Guest Services Manager

Vancouver, Canada
Reviewed 1 week ago NEW

The people who worked here were super nice to us - even letting us have a slightly later checkout - which was amazing! Small workout room and pool - but at least they had both! And we loved the extra lobby on the second floor (comfy chairs). And only a short drive to either Sidney or Victoria! Can recommend this...

Thank Heather D
Vancouver, Canada
Reviewed 1 week ago via mobile

I have been spoiled by the high standard of Four Points Sheraton Hotels. The Victoria Gateway is okay. It's older and everything isn't as luxurious as other Sheraton Hotels: the carpets, the furniture, the drapes don't completely cut out light, the room is clean but not brand new sparkling clean. One thing that is still outstanding is the service from...

Thank netnrrd
Management response:

Dear, netnrrd Thank you for staying at the Four Points by Sheraton Victoria Gateway during your recent visit to Victoria and for going to the trouble of sharing with me your stay experience. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit....

Oshawa, ON
Reviewed 2 weeks ago

We stayed at the Four Points by Sheraton in May 2017 for 5 nights. The staff, from front desk to housekeeping, was very friendly. We slept wonderfully (something I can rarely say) in a super comfortable bed. The hallways were quiet. Our room was two doors away from the ice machine and we only heard it used twice and not...

Thank Nan-Oshawa
Regina, Canada
Reviewed 2 weeks ago via mobile

We stayed here 3 nights in mid May and found it great. We have a 13 month old and had a crib in the room with a lot of space to walk around the crib. Something not normal in many cramped hotel rooms. We had a fridge, kitchen counter and sink, tub, separate shower and a great comfy bed. The...

Thank John K
Courtenay, Canada
Reviewed 3 weeks ago

We stayed there for a wedding, right off the bat they were very accommodating . I am not an elevator fan so they arranged to put us on the first floor. They also made it possible for us to have very early check in as we needed to get ready way before check-in time. The room was clean and comfortable....

Thank Debra C
Courtenay, Canada
Reviewed 26 March 2017 via mobile

Lovely, fairly new hotel, with excellent dining, pool, hot tub, exercise facilities. Best for us was the complimentary shuttle which took us to the hospital and back. What a bonus! Accessible room was great, view of mountains beautiful. Staff were very attentive, helpful, compassionate and caring. Only negative was that pool was pretty chilly. It also has hospital rates, as...

1Thank K W
North Vancouver, Canada
Reviewed 21 March 2017

We just stayed overnight here but found the beds comfy and the rooms clean and the staff pleasant. The wifi was great and there were a number of places to eat or grab groceries very close by. If you are coming from the Schwartz Bay ferry terminal, you need to know that this hotel is actually on the other side...

1Thank kayakcari
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for sharing your experience at the Four Points by Sheraton Victoria Gateway. We appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Victoria is not just the Greater Victoria downtown core but is considered the entire peninsula, so Gateway to Victoria...

Nanaimo, Canada
Reviewed 14 March 2017

We have stayed here a couple times on visits to Victoria. We have also stayed at many other Sheraton hotels so we know the chain. Clean and comfortable but perhaps not as "polished" as other Sharaton properties that we have stayed at. At this property, We found the bathroom fixtures a bit finicky in the rooms that we have stayed...

1Thank ottawa012
Diane E, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for taking the time to complete the review in regards to your recent stay at the Four Points by Sheraton Victoria Gateway. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issue with the taps and...

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: $180 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points Victoria Gateway
Victoria Four Points
Victoria Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Victoria Gateway staff and other travellers.
3 questions
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Vancouver, Canada
over a year ago

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Questions? Get answers from Four Points by Sheraton Victoria Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the front of the hotel and had virtually no street noise.”
Nan-Oshawa, 11 May 2017 | Read review
“If you don't like elevators like me it was nice to have a ground level option.”
93debrac, 2 May 2017 | Read review
“I suspect the rooms on the south side are probably the most quiet -- north side has the parking lot.”
jagrove, 22 Feb 2017 | Read review
“Any room would be satisfactory.”
MonkeyTree241, 20 Feb 2017 | Read review
“Long way from downtown Victoria , but lots for shopping in Langford very near by from Costco next door , Homesense, Home Depot ect”
rogermQ5538AZ, 17 Jan 2017 | Read review
5 of 5
US$147* /night
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