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I visited four points after a long tiresome trip and I was worried about how the hotel would be because i wanted a perfect and comfortable stay. Luckily, the stay was everything I was hoping it would be. The staff is extremely friendly and they...More
Thank Lizzy W
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 16 July 2014
Thanks Lizzy! We would like to thank you for your wonderful review. We are very pleased you found your stay to be all you hoped it would be. We welcome you back your next stay in Victoria.
Booked “King Suite” for $200 per night with a non-refundable deposit and got an “OPEN CONCEPT” suite which was not a suite, just slightly larger than a hotel room, no couch, only one chair. Damaged room, miserable tiny shower stall. Drank from paper coffee cups...More
I have waited to post a review to see if the management at the hotel or Sheraton corporate would try to make amends for the deplorable service I received. I could go on and on but the kicker was when I returned back to my...More
Thank kathy w
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 25 July 2014
We greatly appreciate all feedback about our hotel be it is positive or negative. We do strive to make each guest experience an exceptional one and pride ourselves on our customer care.
With regards to your case, we apologized for the error that...More
As frequent travelers, we are accostomed to challenges of staying in hotels. However, our experience with this property exceeded all our expectations. It is a conveniently located hotel in a nice neighborhood with an easy access to downtown Victoria. We had a lovely room and...More
Thank Suren D
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 30 July 2014
Thank You Suren for your wonderful review on Trip Advisor. We are pleased you enjoyed your stay with us and found the hotel and the service to your liking. We hope to see you again your next trip to Victoria.
Several of my colleagues and i stayed here 2 nights on business. We found the property to be clean and in great condition. The staff were friendly and efficient, as expected from any SPG property. The attached bar/grill had great service and decent food. The...More
Thank Andrew R
Response from Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria GatewayResponded 6 July 2014
Thank you Andrew for your review of the hotel on Trip advisor. We appreciate your nice comments and are pleased you found our amenities to your liking. We hope to see you again in the future! Thanks again.
US$154 - US$268 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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British Columbia >
Vancouver Island >
Victoria Capital Regional District >
Also Known As
4 Points By Sheraton Victoria Gateway ,
Four Points By Sheraton Victoria Gateway Hotel Victoria ,
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before you leave home. We use his taxi all the time for guests going to the ferry and airport. ..