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Rua da Serra de Agua, 1, Calheta, Madeira 9370-087 Portugal
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Traveller (2732)
360
Panoramas (26)
Room & Suite (430)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 21/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Calheta
Location
Cleanliness
Service
Value
Travellers' Choice
The Saccharum Resort is located in Calheta in the west coast of Madeira, next to the Marina and sandy beach, sitting proudly between the impressive mountains and the dazzling ocean. Built on the same site where an old sugar cane mill once stood, the hotel adopted the local sugar cane heritage as part of its interior decorative theme. Bedrooms: All 243 rooms and suites (some with Kitchenette) generously-sized rooms, Suites and Junior Suites have a private balcony, the majority of which overlook the sea and are modernly decorated to a luxurious standard. Facilities: The facilities here are upscale and incorporate a luxurious spa offering a wide variety of indulging spa treatments, an indoor pool and gym. Further additions include a second indoor pool, three outdoor swimming pools (1 children's splash pool), as well as a games room with squash court and also a Kids Club. Three restaurants (Buffet & à La Carte) and 4 bars, one featuring live music, make up the elegant eating and drinking options, together with a barbecue terrace allowing al fresco dining with superb ocean views. Free wi-if throughout the hotel and private transportation to Funchal city.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Aerobics
Airport transportation
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Billiards
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Bay View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
48Car recommended
Grade: 48 out of 100
10Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
2389Reviews218Q+A100Room tips
Traveller rating
  • 1,615
  • 543
  • 165
  • 46
  • 21
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Popular mentions
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Most Recent
Petra wrote a review 4 Jul
8 contributions2 helpful votes
Very nice room, modern hotel, excelent sea views, large terrace, excellent breakfast, garages+outdoor parking, wellness and spa, good location for travel, hotel bus to Fuchsal...., cold water in the pools
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 2 days ago
Dear Mrs Petra, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to know you had a terrific stay in our hotel and especially loved our modern design, facilities, sea views and the SPA. We do hope to have the pleasure of welcoming you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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Annie H wrote a review 4 Jul
Sorrento, Italy59 contributions11 helpful votes
A lovely gem on the west of Madeira. The hotel was always, clean, a lovely fragrance flowed around the corridors, dimmed lighting in the main parts of the hotel was a delight, especially after being outside in the blazing sun. The staff were always pleasant and delightful to chat with. Their care for the patrons was above and beyond, meeting our needs at all times. As an e.g, a patron dropped a piece of cutlery from their table, whilst my brain was trying to work out what had fallen, it was being replaced, excellent service at all times. Big thanks to Katie, who worked in the Trapaiche area, a most pleasant, smiling, helpful member of staff, the ‘Good customer service award’, definitely went to her. I would definitely recommend this hotel for peace & quiet, and a relaxing break.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 2 days ago
Dear Mr/s Mannieh, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to know you had a well-deserved relaxing stay and especially loved the hotel facilities, our services and our friendly staff especially Katie. Our hotel is indeed unique which concentrates its theme on the sugar cane history. For this reason all our facilities, decoration and design are all connected to it. We are thrilled to kown that it appealed to you in all its aspects. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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Zaun K wrote a review 3 Jul
Büsum, Germany16 contributions8 helpful votes
perfect hotel, nice view, excellent team and service, the restaurants are good and serving tasty foods, the bars are cool and you have a great view with the perfect drinks The spa areal is magnificent.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 3 days ago
Dear Mr(s) Zaunk, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a lovely stay and that our facilities, food, spa and especially our excellent team contributed in every way possible to provide you an unforgettable holiday We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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Roger M wrote a review 2 Jul
3 contributions1 helpful vote
We had a lovely stay for a week. They hotel has high standards and is a real 5 star. The staff were friendly and spoke good English. I would say it is mostly couples that come here, but we wanted peace and tranquility and if that is what you after, this is the place to go. We only paid for breakfast and ate lunch or dinner in the nearby marina (10 mins walk) which has 5 or 6 restaurants. They were all good and round the same price €9 to €13 for a pizza. The pizzas were thin and crispy, some great combos to try and the ice cream is sublime, no artificial stuff and one of the places makes it on site. Thankfully most of the previous reviews are mostly spot on, but the dark corridors or reception didn't bother me at all, I found it kind on the eyes from the brilliant sunshine. I used the gym daily which has enough machines for a good cv workout and some light weights. Never had more than 2 in it. The pools are quite small, but it was not ann issue as it was quiet when we were there. The food is nice and plenty of choices for breakfast. I am glad I did not eat there and found breakfast and a big meal at the marina was enough. Done a day trip to Funchal €20 return for adults and pottered around there, plenty to see in the hustle and bustle of the capital. The hotel is in an enviable position if you like peace and would definitely return, it is so relaxing. Over the road about 40m from the reception is another of the hotel bars where they do simple bar snacks, what a place to dine next to sea. The sea was safe to swim in, the water was nice and clear and ok once you are in. The sister hotel has a small beach next to the marina and this is where the local supermarket is, I think it would most people happy for a week and is reasonably priced for an isolated island, the only thing I seen that was expensive was toiletries, speaking of which the hotel has large bottles of shower gel, moisturiser, shampoo and conditioner if you need to cut down on your flight baggage. Our daughter had her birthday there and the hotel made a small and very neat cake, which was a lovely unexpected touch and very well received. Thanks again Saccharum hope to see you 2023.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: If you want peace and quiet this is the hotel, but you can hire a car and explore around the...
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 5 days ago
Dear Mr. Roger, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a lovely stay and that our facilities and services met your expectations, and were pleased to hear that your daughter had a lovely day. It was our pleasure to provide a small treat to make her day even more special. On this opportunity, we would like to inform you that our hotel has a modern design inspired in a sugar cane factory, also present in the room divisions. Calheta is indeed a small village, but it has a lot to offer from the restaurants in the marina, until the village of Ponta do Pargo with a lot of nature in between and traditions. We hope to have the pleasure of welcoming you again in the future for another “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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peterjlhartard wrote a review 1 Jul
Chichester, United Kingdom10 contributions1 helpful vote
Fantastic hotel Just that our room was very dark This is one of the best hotels I have stayed in and it is well deserving of its 5 stars In fact we have already recommended it to all our friends If you want to go big game fishing this is the ideal place to stay. Very close to the Marina Well done
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 6 days ago
Dear Mr. Hartard, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a lovely stay and that our facilities and services met your expectations. On this opportunity, we would like to inform you that our hotel has a modern design inspired in a sugar cane factory, also present in the room divisions, which we understand could not meet some personal tastes. Despite this, we hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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AnnieH wrote a review Jun 2022
Walton-on-the-Naze, United Kingdom4 contributions
+1
A beautiful hotel, a place to relax catch some ‘rays’, excellent staff service. Great assortment of food in the restaurants, during the evening there is live music in the Fly Bar. This place oozes charm, ambiance, low lighting, just the place to unwind.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: No need to bring-: shower washes, shampoo/conditioning, it’s all provided by the hotel, as are...
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 1 week ago
Dear Guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a lovely stay and that our facilities, services and sea views met your expectations. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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collinssharman wrote a review Jun 2022
Brighton, United Kingdom3 contributions
We have just returned from a 4 night break. The area is quiet, but the hotel surpassed our expectations. From reception to housekeeping everyone was helpful and courteous. We loved the infinity pool and the spa was the best I have been to. First class without being snobby. A lovely experience.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Location
Cleanliness
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 1 week ago
Dear Mr(s) Collins, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to hear that you had a lovely stay and that our facilities, especially our staff contributed in every way possible to provide you an unforgettable holiday We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
Read more
Elizabeth E wrote a review Jun 2022
2 contributions
Had an absolutely amazing time at Saccharum. The staff were friendly, helpful and polite. The hotel was clean, room was spacious. The facilities were great, restaurants and bars were great with a varied selection. We would definitely come back again!
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Review collected in partnership with this hotel
Date of stay: June 2022
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Location
Cleanliness
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 1 week ago
Dear Mrs Elizabeth, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to know you had a terrific stay in our hotel and especially that our rooms, facilities, restaurantes and friendly staff met your expectations. We do hope to have the pleasure of welcoming you again for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
Read more
George wrote a review Jun 2022
8 contributions4 helpful votes
Very modern hotel, with welcoming front of house staff. Very clean and nice sized bedroom, following an upgrade for a sea view, the alternative looked bleak - facing flowers and concrete and very dark. Lovely breakfast, with substantial choice. Nice variety of bars for drinks. How could this experience have been improved? - Improved lighting during the day (hallway and reception area) - Room service (waited 30 minutes for a tea bag, and gave up waiting and went to the beach) - Irons for the rooms - Staff variable for breakfast, you’re either offered tea or coffee straightaway, or need to ask after 10 minutes. All or nothing service at present - Parking cost on booking could be made more transparent Main criticisms: no swimming pools of such, but lovely pools, but you cannot swim a half decent length, as very shallow. An early night is rarely an option with live music (loud bass) every night till at least 10 pm / 11 pm.
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Date of stay: June 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 1 week ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your review regarding your recent stay at Saccharum hotel. We are pleased to know you had a pleasant stay and especially loved the hotel front house staff, room, breakfast, and bars. Our hotel is indeed unique which concentrates its theme on sugar cane history. For this reason, all our facilities, decoration and design are all connected to it. We are thrilled to kown that it appealed to you in some aspects. We took good note of your constructive feedback. Please note that iron is available upon request. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
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Bob S wrote a review Jun 2022
Lincoln, England, United Kingdom38 contributions29 helpful votes
From first stepping foot into this hotel the experience begins. The reception staff are very welcoming and it soon becomes apparent that this is a very different hotel experience. The whole concept of the hotel stems around the sugar factory that it has been built on. There are bits of machinery strategically placed in the hotel with a whole area dedicated to what had been at the location previously. The lighting and atmosphere of the hotel creates the theme of the hotel and the rooms are truly luxurious and modern.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Savoy Signature, Diretor-Geral at Saccharum
Responded 2 weeks ago
Dear guest, Greetings from Calheta! First of all, we would like to thank you for your wonderful review regarding your recent stay at Saccharum hotel. We are pleased to know you had a well-deserved relaxing stay and especially loved the hotel facilities, our services and our friendly staff. Our hotel is indeed unique which concentrates its theme on the sugar cane history. For this reason all our facilities, decoration and design are all connected to it. We are thrilled to kown that it appealed to you in all its aspects. We hope to have the pleasure of welcoming you again in the future for a new “Saccharum Experience”. Warmest regards, Bruno Teles Hotel Manager
Read more
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PRICE RANGE
US$124 - US$277 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Saccharum Resort & Spa
LOCATION
PortugalMadeira IslandsMadeiraCalheta
NUMBER OF ROOMS
243
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Frequently Asked Questions about Saccharum
Which popular attractions are close to Saccharum?
Nearby attractions include Rocha Mar Lounge Bar (0.03 km) and Generalisimo Sebastian Francisco de Miranda (0.4 km).
What are some of the property amenities at Saccharum?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Saccharum?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Saccharum?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Saccharum?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Saccharum?
Conveniently located restaurants include Restaurante Beira Mar, Manifattura Di Gelato, and Leme Marisqueira.
Are there opportunities to exercise at Saccharum?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Saccharum have an airport shuttle?
Yes, Saccharum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Saccharum have airport transportation?
Yes, Saccharum offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Saccharum?
Yes, dry cleaning and laundry service are offered to guests.
Does Saccharum offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.