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W Retreat Koh Samui

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W Retreat Koh Samui
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935 Reviews from our TripAdvisor Community

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Showing 734: English reviews
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Reviewed 6 days ago NEWvia mobile

Weather was no great but excellent spa day view beach drinks and food Good dj and music by the bar. After just end up woo bar and have awesome cocktails and champagne service and location is perfect! 5 starts. I contact them one day before as wanted have cake balloons but unfortunately they didn't had time for do it!

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Helpful?
1Thank Sandra E
Reviewed 1 week ago

Hotel - Modern, Amazing Views, Staff friendly and helpful Room - very spacious, private pool, outdoor shower - huge bathroom, comfy bed. Walking distance to the the beach. Food - All three food options were fantastic - obviously more expensive than in town but expected. The beach tacos were a favourite of ours. But really enjoyed every meal. LOVED the...

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Helpful?
1Thank Ari R
WKohSamui, General Manager at W Retreat Koh Samui, responded to this review

Hello Ari R, It sounds like you enjoyed your Escape with us ! Thank you for taking the time to write your thoughts about W Koh Samui, we would love to welcome you back soon again. All the best Daniel

Ranana, Israel
Reviewed 1 week ago

the hotel is beautiful, well decorated, very nice designed. great view and lovely atmosphere. 3 buts... 1. The hotel is far from main road (not only far from the main street but also from anything) so you need transportation, and the hotel use this to charge high prices instead of dealing with the problem. 2. The feeling is that a...

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1Thank beytan
Reviewed 1 week ago via mobile

My wife has difficulty walking so when we booked into the W Retreat we were a little concerned approaching the lobby as there were a few steps.We were greeted by a girl whose Thai name is Aucharaporn meaning Angel.We were told that everyone in the hotel call her Gift because it is easy to remember and pronounce.We have found her...

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Helpful?
Thank Paul L
Mumbai (Bombay), India
Reviewed 1 week ago

I totally enjoyed my stay at the Ocean View Escape room at W Koh Samui. The interiors of the room are so youthful and alive - something I have not seen before. The view from the room is fabulous and just so relaxing. I enjoyed the ambiance at Woobar - we got some really cool pics there :) The hotel...

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Helpful?
1Thank lekha2015
WKohSamui, General Manager at W Retreat Koh Samui, responded to this review

Hello lekha2015, I am thrilled that enjoyed your stay with us. Thank you for your constructive feedback about our whatever/whenever service and I am glad that our talents ( W lingo for staff) enthusiasm made up for the few lapses in service. The rain was a surprise to all of us but we learned from previous years and I am...

London, United Kingdom
Reviewed 2 weeks ago via mobile

A W like no other - in a negative way. We visited the hotel in January and felt ripped off with their entrance fee which wasn't explained to my guests at all. I had to entertain at the all day dining restaurant as the bar on upper level was totally overcrowded by tourists trying to get a picture w the...

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Helpful?
Thank Worldwanderer83
WKohSamui, General Manager at W Retreat Koh Samui, responded to this review

Hello Worldwanderer83, I am personally upset and concerned about your comments during your visit to W Koh Samui. I am would very much like to apologies to you in person and get a better understanding of what took place. I hope you will contact me directly so we can ensure that other patrons do not leave with a similar experience...

Reviewed 2 weeks ago via mobile

Beautiful design villa with private pool connects to to bathroom. So you dont sweat the whole room after swimming :) Friendly staff and great service. They have everything for you. Free icecream spot that made us very happy. Breakfast is delicious with wide range of food and drinks. Japanese restaurant was good too. We had very great vacation here. Definitely...

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2Thank Ngà Đ
WKohSamui, General Manager at W Retreat Koh Samui, responded to this review

Hello Ngà Đ, I am glad that you enjoyed your escape with us. When the travel bug strikes again, please don't hesitate to contact me directly. Looking forward to welcoming you back again. Best, Daniel

Madrid, Spain
Reviewed 3 weeks ago via mobile

My boyfriend and I went here because it was one of the top bars to visit in Koh Samui. We did not witness any sunsets just your typical W hotel pumping house music modern decor type of lounge. Very non-tropical atmosphere but reminded me slightly of Ibiza more than Thailand. We still enjoyed it very much! The menu is great...

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Helpful?
Thank Margo P
WKohSamui, Manager at W Retreat Koh Samui, responded to this review

Hello Margo P We are delighted to hear that you loved your experience at Woobar. It certainly is a very creative cocktail menu! We are also pleased to hear that you enjoyed the energetic vibe, food and music however it seems we didn’t reach our usual service standards on this occasion. Please feel free to reach out to me next...

Reviewed 3 weeks ago

I must say everything from start to finish of our week at the W in Koh Samui was fantastic. On arrival we were met by the friendly staff and immediately felt the funky vibe and energy of our home for the next week. Everything was explained and we were welcomed and taken to our rooms after a long day of...

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Helpful?
Thank Andrew F
WKohSamui, General Manager at W Retreat Koh Samui, responded to this review

Hello Andrew, I am thrilled that you and your family enjoyed your escape with us. Thank you for highlighting Karl, our management trainee. Even though he has just been with us for a very short time he has already established himself as a " rock star" on the beach. We have several great W around the world a few more...

Hubli-Dharwad, India
Reviewed 3 weeks ago

we had been to the WOO BAR this month.this place is stunning..what a view from this place..i was awe struck..u need to just grab a drink, relax and take time to just sink in and enjoy the view.u ll definitely not regret going here.we paid 1200 baht for 2 persons which is redeemable on food n drinks..the service is excellent..most...

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Helpful?
Thank AnirudhRao
WKohSamui, General Manager at W Retreat Koh Samui, responded to this review

Hello AnirudhRao, Thank you for your fabulous feedback on your visit to WOOBAR. If you are still on Koh Samui, why don't you come and join us at our WILD,WILD WET pool party on Saturday, Feb 4 from 1 pm. The DJs will be spinning the tunes. Best, Daniel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Namu
Namu
Cuisines: Japanese, Sushi, Asian, Fusion
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On Koh Samui Thailand's most pristine beach whose golden sands give way to the Island's most idyllic sunsets, W Retreat Koh Samui is the quintessential escape, with 74 private retreats - each with its own dive pool. Explore new levels of refreshment at AWAY(R) spa, and enjoy insider access to worlds of culinary WOW at our 2 signature restaurants. Then wink your way across Samui's most scenic playground - WOOBAR(R) - where W lights up the night with peerless mixology, live DJs, and signature W Happenings celebrating our passion for fashion, music and design. Whether for a wedding or a wish, Whatever/Whenever(R) has arrived. ... more   less 

Additional Information about W Retreat Koh Samui

Address: 4/1 Moo 1 Tambol Maenam | Surat Thani, Mae Nam, Ko Samui 84330, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Mae Nam
Price Range: $809 - $1,261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Retreat Koh Samui 5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Travelocity, Hotels.com, Expedia and Asiatravel.com Holdings so you can book your W Retreat Koh Samui reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Retreat Koh Samui Hotel Mae Nam
W Retreat Koh Samui Ko Samui, Thailand
Hotel Style:
#3 Romantic Hotel in Mae Nam
#5 Spa Hotel in Mae Nam
#6 Family Hotel in Mae Nam
#6 On the Beach Hotel in Mae Nam
#7 Luxury Hotel in Mae Nam
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Questions & Answers

Here's what travellers have asked, with answers from W Retreat Koh Samui staff and other travellers.
19 questions
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Questions? Get answers from W Retreat Koh Samui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for the rooms which are closer to the sea”
 of 5 bubbles beytan, 14 Feb 2017 | Read review
“Ocean View Escape room 244 has a fabulous view and privacy”
 of 5 bubbles lekha2015, 8 Feb 2017 | Read review
“Jungle Villa rooms are closer to the main restaurants & bar but further from the beach. Higher up the hill you may get a better water view.”
 of 5 bubbles , 30 Jan 2017 | Read review
“the ocean view escapes, which are up on the hill, have just the most beautiful views”
 of 5 bubbles dludevig, 24 Jan 2017 | Read review
“Beachfront Haven has incredible views and walk directly onto the beach. You're own private beach.”
 of 5 bubbles Chelsi11517, 16 Jan 2017 | Read review
5 of 5