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Crowne Plaza Milan - Malpensa Airport

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Traveller (173)
Room & Suite (261)
Dining (69)
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Overview
  • Excellent19%
  • Very good43%
  • Average25%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (781)
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442 results
Traveller rating
79
163
113
52
35
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79
163
113
52
35
Show reviews that mention
All reviewsmalpensa airportshuttle busthe holiday inn expressdecent hotelbooked this hotelpastalate at nightfree of chargelong flightcomfortable hotelrooms are nicenear airportan overnight stayquiet areamilanschedulemxp
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1 - 5 of 442 reviews
Reviewed 4 days ago via mobile

I stayed for 1 night there. Not sure what was driving the price up but I found it quite expensive for the standard offered. Hotel is located 4km from the airport Malpensa so you either wait for the shuttle bus (€4.-) or try to get...More

Thank jestra
Hotel's Favourite
Reviewed 15 October 2017 via mobile

A great 4 star hotel . The staff was professional and nice. The room was perfect : separate bath and shower, king size bed etc. The restaurant is also nice and cheap. The waiters were super friendly. Very good service. Free shuttle to the airport...More

1  Thank Remy_Blue13
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 17 October 2017

Dear Remy_Blue13, Thank you for taking time to tell us about your experience at Crowne Plaza Malpensa. We are really pleased that your stay was so pleasant (in spite of AC... did you inform our staff...??). Your feedback allows us to improve service we offer...More

Reviewed 1 week ago via mobile

Location great for the airport. Staff quite good. However, restaurant was short on options - they had “run out” of some starters. Mains were limited too. Fancy using the so-called ‘Spa’, mmmm that’ll be €5/10 to use the equipment......seriously?????? Oh and you’ve got to book...More

Thank Andy G
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 1 week ago

Dear Andy G, Thanks for taking time to give us your opinion about our Hotel. Your feedback helps us to understand where we can improve the service we provide to our customers. I've sent your comments about restaurant to our Food and Beverage Manager, so...More

Reviewed 2 weeks ago via mobile

We enjoyed a great dinner & an amazing breakfast there! It's a nice Hotel the bed is very comfortable & has good amenities! Definitely a good choice after or before a long flight & it's not expensive !More

Thank tablebangerz
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 2 weeks ago

Dear Tablebangerz, Thank you for your kind review concerning our Hotel. Your feedback is very important for us, 'cause it allows us to provide a better service to our Guests. We are very happy to see that your stay with us was satisfying. We hope...More

Reviewed 2 weeks ago

The room was as Crowne Plaza standard, but the location is not very convenience. The distance to Malpensa Airport is very close, however, the shultle buses' frequency is every 45mins, cost 8euros return. also the train to milan city center is every hour, cost 20...More

Thank APT422
Response from Soledad d, Manager at Crowne Plaza Milan - Malpensa AirportResponded 2 weeks ago

Dear APT422, Thank you for dedicating part of your time to tell us about your experience at our Hotel. We are displeased that you did not find the location convenient. Less that ten miles around us there are amazing lakes, natural surroundings and historical towns...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$85 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (261)
Dining (69)
Amenities (42)
Family and Play Areas (1)
Questions & Answers
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alastair2016Cumbria
27 March 2017|
AnswerShow all 6 answers
Response from Soledad d | Property representative |
Dear alastair2, thank you for your message futher to I kindly inform you that from our Crowne Plaza Milan Malpensa Airport is not possible to see the airport/runway but from the upper floor of our Holiday Inn Express Milan... More
0
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Higham1
9 January 2017|
AnswerShow all 6 answers
Response from WSG707 | Reviewed this property |
Breakfast is usually very early but depending on your flight it may be advisable to have breakfast at the airport.
1
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charlie f
11 October 2016|
AnswerShow all 2 answers
Response from KjunCelt | Reviewed this property |
Its a long way from downtown Milan - and no trains or buses near the hotel. You would have to get to the airport, then catch the hotel shuttle from the airport to the hotel. The charge for the shuttle is 4 Euro per person... More
1
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Room Tips
"Room numbers are odd - 300's are on the ground floor!!"
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"The best room in this hotel is one viewed from another hotel."
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"Refuse to be checked in here by an airline who have cancelled your flight."
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"Views are industrial both sides so not important to specify particular side or floor."
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