Pullman Phuket Panwa Beach Resort

Pullman Phuket Panwa Beach Resort

44, 5 Sakdidesh Road Wichit, Amphoe Mueang Phuket, Cape Panwa, Phuket 83000 Thailand
Hotel pool
Traveller (5221)
Pool & Beach (930)
Pullman Phuket Panwa Beach Resort
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About

4.5
#6 of 13 hotels in Cape Panwa
4.1 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The resort features 211 guest accommodations in contemporary Thai decor including spacious pool villas, three free-form swimming pools, a children’s pool with waterslide, a well-being spa, fitness center, complimentary non-motorized water sports, and free wireless access throughout the resort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Canoeing
Babysitting
Secured parking
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Snorkelling
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Water park offsite
Waterslide
Board games / puzzles
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Arabic, Chinese and 2 more

Location

44, 5 Sakdidesh Road Wichit, Amphoe Mueang Phuket, Cape Panwa, Phuket 83000 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Phuket Intl Airport
34.9 km
See all flights
Krabi Airport
71.4 km
See all flights
4.5
4.5 of 5 bubbles3,376 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Pullman Phuket Panwa Beach Resort garners praise for its spacious rooms offering breathtaking views, though some guests suggest that the rooms could benefit from modernization. The service at the resort is frequently commended for its friendliness and professionalism, ensuring a memorable experience, even if occasional delays occur. Guests are enamored with the range of amenities, including the multiple dining options, pools, private beach, and activities. The resort maintains high standards of cleanliness and provides a tranquil atmosphere that many travelers find appealing. While the value for money receives mixed reviews due to inconsistent pricing, the resort's secluded yet accessible location is a highlight for those seeking a peaceful Phuket getaway.
Location
Secluded
Atmosphere
Tranquil
Rooms
Spacious
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding

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Detailed Reviews
wishuahere wrote a review Jan 2023
Yongin, South Korea
+1
Hotel's Favourite
5.0 of 5 bubbles
It was my fourth trip to Phuket, but I was a little nervous because it was my first time in southern Phuket. But that worry quickly turned out to be a useless worry. I mean, this hotel is that great. As expected, I will finish this review simply with advantages and disadvantages.

Strengths
- The price! The price! The price! The price is really good. You'll know what I mean when you come into your room. I don't think there's a hotel like this in Phuket at this price. If you value cost-effectiveness a lot, I recommend you stay here.

- If you get a room Pool Villa side , you can see the vast ocean view south of Phuket.

- Breakfast is also very good!(This is a good tip. If you ask the staff at the breakfast restaurant separately, you can eat fresh mangoes on a plate.)

- This hotel has a private beach and you can enjoy various water sports.

- The programs run by the hotel are very fruitful and good.

- Outside the resort, there are massage shops, laundry services, and reasonably priced restaurants. There is also a taxi service, but everyone uses Grab or Bolt these days, so just refer to it.

- Almost all the staff at the hotel in Phuket are friendly, but I think the staff here were even more friendly. They always greeted me with a smile first and looked for any problems. I was very moved and thankful to see them like that.
Especially, an employee named Best helped my family a lot. Thank you so much.

Weakness
- Sad news for someone who likes snorkeling. I'm not sure because I can't go deeper, but I couldn't find the point where the fish are. In addition, the difference between the tides is huge here, so you have to catch the timing when the seawater comes in. When I stayed at this hotel, it was windy and the view underwater was blurry and bad. I heard there is another beach near this hotel, but I haven't tried it. I'll try it on my next visit to Phuket.

- The convenience store right outside the hotel is gone.

- Grabfood or foodpanda are available, but the hotel is quite a long distance from the delivery area, so delivery costs are high and it takes some time.

That's it. You can think of the rest as advantages.

Of course I'll stay here next time I visit Phuket. I think three nights will be enough.
Thank you so much, Pullman Panwa Beach Resort!!
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Date of stay: January 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Pool Villa side Rooms have great view!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vincent Delsol, General Manager at Pullman Phuket Panwa Beach Resort
Responded 26 Feb 2023
Dear wishuahere, thank you for the detailed comment. It's always good to read that our team members are true to the Thai friendliness and Kindness. Indeed during covid, the family mart next door has closed and been replaced by a massage place. We are no relying onto a 7/11 on the left at few hundred meters from the hotel. It will be a pleasure to be part of your 5th trip to Phuket in the near future I hope. Best regards, Vincent Delsol General Manager
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Sarah wrote a review Feb 2020
Solihull, United Kingdom
+1
4.0 of 5 bubbles
Absolutely beautiful reception area. Very clean and spacious. Very warm welcome with cold flannels and drink given on arrival.

3000 baht deposit in cash or 4000 deposit if via credit card.
Bags taken to our room quickly and we were shown directly to our room by a lovely friendly member of staff.

We had a pool view room with balcony. Lovely size room with dressing table area, separate toilet and bathroom. Coffee and tea making facilities and complimentary water each day. The house cleaners were very late cleaning the room each day and the one day we had to call and request them to come with fresh towels etc!

The pools are beautiful and there are plenty of activities throughout the day by the pool free of charge; as well as kayaking and paddle boarding. Towels were being left on sun beds and the staff were not monitoring this even though it states no reserving of sun beds! This should be stopped as there are staff at the pool all day therefore obvious that people are leaving their things to save the beds until later!

Whole hotel very clean. Breakfast had the vastest choice of different foods/fruit that I have ever seen.

The area the hotel is in is very secluded with the beach, a few nearby restaurants and bars and that is it. It is a place you would come to chill out for around 3-4 days as there is no real night life. We booked this hotel knowing this and were very pleased.

I must recommend the bar “One Love”. The ladies are extremely friendly and the food is fantastic and plenty of it. I would also recommend Ben Panwa, even though the food is more expensive, as the staff are lovely. The other bar we liked is the Small Bar, a quirky bar but lovely lady who runs it.

The hotel also has a free shuttle bus once a day that takes you to Phuket Shopping Centre. It is beautiful but expensive!

I would class this hotel as a 4 star not 5 star mainly due to the room facilities and maid service.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanp2020, General Manager at Pullman Phuket Panwa Beach Resort
Responded 13 Feb 2020
Dear sarahsC2870VU, Sawasdee krap, First of all thank you for sharing such a detailed review on TripAdvisor and we are extremely delighted to read that overall you have spent a pleasant time with us. Very well noted both constructive comments related to the room facilities (which we are working on this year will full preventive maintenance) and housekeeping service. I am sure we can work on the points highlighted to deliver a real 5* experience and hopefully you could try again to stay in our resort in the future. Thank you again for choosing our resort for your recent stay in Phuket. Best regards, William Daguin DIRECTOR OF GUEST EXPERIENCE
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Chrissy173 wrote a review Feb 2020
London, England
4.0 of 5 bubbles
This is not a 5 star, but a very good 4 in my opinion. The service and staff are excellent. The breakfast buffet is plentiful and varied, pretty much had everything except muesli ( which I love )

The pools are lovely. The area is very quiet with not a lot to do, which is exactly what we wanted.

My negative feedback sounds trivial, but needs to be said. Our room was not cleaned as well as it could have been, for example coffee cups weren’t washed properly, there were no pillow protectors ( just pillowcase over a stained pillow), towels were hit and miss ( sometimes we had just 2 bath towels but nothing else, although once we pointed it out on each occasion it was sorted )
The room just didn’t look inviting.

The staff are amazing, especially at breakfast. The music at breakfast could be improved, maybe playing some relaxing Thai music.

SUNBEDS........ due to many reserving their beds and disappearing for hours, the hotel asked guests to only put towels down when you are using the beds and not to leave for more than an hour, or else they will remove your things. This was a good idea, as we lost our first day because we couldn’t get a sunbed.

The solution.... more sunbeds !
All in all a good holiday, but not outstanding.
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Date of stay: February 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Sea view a must
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanp2020, General Manager at Pullman Phuket Panwa Beach Resort
Responded 24 Feb 2020
Dear Chrissy173, Sawasdee krap, Thank you for sharing both your very constructive feedbacks on TripAdvisor. Surely and definitively some very valuable points we can look at in details and making sure we do take the necessary measures to improve the quality of our services either housekeeping or around the pool. Please do not hesitate to reach me out at william.daguin@accor.com should you wish to share further details. Hope that despite these two areas, you have spent a very enjoyable time in our resort. Thank you again for recently staying with us and sharing your thoughts. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
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ianthegolfpro wrote a review Feb 2020
Truro, Truro District, Cornwall, England
+1
2.0 of 5 bubbles
PLEASE, PLEASE read this review before booking a stay here!
The resort is on the south east corner of the island of Phuket.
The Pullman Phuket Panwa resort is advertised as a 'beach' resort, this is not the case.
The beach at high tide is 100 feet wide and 15 feet deep. At low tide a large area of sand and patches of seaweed is revealed.
Before venturing into the water at high tide or walking onto the sand at low tide, you need to be aware of the debris that is on the far left side of the beach, behind some bushes (photos below) that presumably comes in on the tide.
There is also a smell of sewage and fish on the beach.
The hotel is ajacent to a deep sea port which may account for the rubbish.
We did not venture into the sea or walk on the sand at low tide as did not believe it was hygenic to do so.
We took a taxi each day for a return cost of £35 to Phukets' west coast where the best beaches are.
There was a sombre air amongst the other guests - mainly european, russian and a few chinese maybe because they also felt dissappointed, seduced by the Pullman Panwas promo photos and drone videos.
The room we stayed in was 'travelodge' in styling, no thai influence at all.
There are 3 swimming pools. A film of presumably suncream can be seen on the water. There are no obvious signs advising guests to shower before entering. Some tiles are chipped / cracked and some of the grouting has turned green from algae.
The resort has a 'tired' feel to it and needs a refurbishment.
The two star rating we have given is for the wonderful thai staff - all the waiters / waitresses and front desk team and for the amazing buffet breakfast, as good as we have ever had.
If we knew what we now know, we would not have stayed on this corner of Phuket and not at this hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanp2020, General Manager at Pullman Phuket Panwa Beach Resort
Responded 17 Feb 2020
Dear ianthegolfpro, Sawasdee krap, First of all thank you for raising up your concerns to us more especially in regards to the overall beach quality and conditions in front of our resort. Sadly to read about your entire disappointment while keeping the very positive part of your review highlighting the kindness and amazing Thai hospitality from our team members. This is truly what Pullman Panwa experience is about and I will definitively share your motivating words to our Heartists. Besides kindly note that the beach is daily cleaned by our team members with the support of the local marine authority to keep a very decent and tidy area for our Guests. Additionally, we do explain upon arrival the tide schedule to our Guests considering low tide offers also an incredible experience as various marine species are still protected in this area. Amazing beach destinations are usually found on the nearest islands. If you wish any further as well explanations on areas of concerns, please do not hesitate to reach me out at william.daguin@accor.com Hope this unfortunate experience will not deter you to stay again in any of our Accor properties in the future, Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
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Sandra E wrote a review Jan 2020
Melbourne, Australia
1.0 of 5 bubbles
We travel to Thailand three to four times a year and we stay with family in the area of Panwa. For Christmas Day this year we decided to book to take our grand children to Pullman Panwa for Christmas Buffet Lunch. On arrival at the Pullman and taken to the outside area near the pool and beach I noticed the entire Buffet Lunch was out in full sun, there was no refrigeration for the seafood or any of the food for that matter. When shown to our table it was about 50 metres away from the buffet in an area that we were not happy with, stairs everywhere, you needed to be a mountain goat to get to the buffet. I looked at it and decided that my family were not going to eat any of this food and asked could we eat in the restaurant a la carte. The room is dark and dingey, had no Christmas Spirit about it, only 6 other people dining, it took the waitress 15 minutes to bring the menu, which was well worn, long overdue for reprint, then20 minutes later we managed to find someone, after my husband went hunting for a waiter/waitress we managed to order drinks, then 30 minutes later we were still waiting. We just got up and left.
On reaching the car I called Sri Panwa and they managed to fit us in and we had the best of days, not leaving there until 8pm that night. Pullman Panwa is a disgrace to the Pullman name, never every again will we visit this hotel.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanp2020, General Manager at Pullman Phuket Panwa Beach Resort
Responded 14 Jan 2020
Dear Sandydarvell, Sawasdee krap, Christmas is always a very special occasion and foremost we are terribly sorry that it did not went well as you would have wished. Please rest assured that your comments will be deeply reviewed to make sure each and every special occasion spent with Pullman Panwa is kept in memory. Once again sorry to read about your disappointment and please do not hesitate to reach us out should you wish to share further details. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
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ChrisPLX wrote a review Jan 2020
Liege, Belgium
4.0 of 5 bubbles
We stayed 10 nights during the 2019 Year End break. The hotel is spacious, the rooms are comfy and offer modern utilities including air conditioning (but no mosquito shields). The staff is friendly and useful but can be overwhelmed at busy times. We've had to wait over an hour for food at lunch time for instance. It's ok, we were on vacation but keep that in mind if you're in a hurry. The restaurant/cafe across the street slightly to the left is a very good alternative (at a 1/3 of the price). Back to the hotel: the location is secluded meaning you're away from Phuket's crowds. You can rent a taxi directly from the hotel or across the street, or rent a scooter 500 meters to the left of the hotel (toward the aquarium) for a ridiculously low price. If you're looking for a quiet place, you found it. Nice pools, direct beach access, free kayaks and boards, happy hour at the bars twice a day. Excellent choice at the breakfast buffet, and restaurants are really good.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanp2020, General Manager at Pullman Phuket Panwa Beach Resort
Responded 16 Jan 2020
Dear ChrisPLX, Sawasdee krap, Thank you for taking the time to share your experience regarding your recent stay over last month festivities. We are extremely delighted to read that you have spent an enjoyable time with us and look forward to welcoming you back in the future if you may consider to travel again to Phuket. On behalf of the team, Happy New Year and all the best for 2020! Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
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Saran O wrote a review Oct 2020
Bangkok, Thailand
3.0 of 5 bubbles
Took a trip with family for my 40th Birthday expecting to have a nice private pool with Ocean View experience. Accor booking website mistakenly write wrong room's name type and detail for Pool Villa. They both 2 types of Pool Villa clearly states the location of the rooms to have the view of the Andaman Ocean. But in reality only the room with the highest price has the ocean view while the other only has garden view. We booked 3 rooms (1 with the highest price and 2 with the second highest price) We also has Gold Accor member thinking we might be upgraded to the next higher room type anyway. But in reality at check-in, the hotel told us that the rooms we booked were 1 Villa with Ocean and 2 Villa with Garden which is a totally different story from what is mentioned on their own website. The people at front desk took pictures of our confirmed booking which clearly stated the Ocean type room and admitting their mistake in the website but stated that the room with Ocean views are all full which we will have to stay at the Garden view for the other 2 rooms. We insisted we should be getting the rooms with Ocean view that we booked for. After a few hours they eventually gave us all room with Ocean view. Not sure what went behind the backstage since they initally said the room with Ocean are all full. Maybe they kickedout some guests to give us those rooms or the rooms weren't actually full in the first place?
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Date of stay: September 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: room 8025 is the best room as it's closer to the main pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Panwa, General Manager at Pullman Phuket Panwa Beach Resort
Responded 1 Oct 2020
Dear impreza4me, Sawasdee krap, First of all thank you for sharing your valuable feedback on TripAdvisor. I was personally involved upon arrival in order to find out the most suitable solution for your family and yourself to spend all a very relaxing and peaceful time in our pool villa sea view. Unfortunately the description of the pool villa was indeed different from the original room type initially booked and thus it appears that out of 3 rooms reserved, two were not the same type. This issue has been immediately raised up to our digital and technical team in head-office to change the description and avoid such unnecessary confusion. Once again so sorry for this initial challenge. Glad that we have finally been able to reallocate pool villa sea view for your whole family after reviewing our rooms availability and inventory during this long week end. Please do not hesitate to reach me out at william.daguin@accor.com should you wish to share any further feedback regarding this case. On the meantime, hope that you have enjoyed the rest of your stay celebrating such a special occasion in Phuket. We look forward to better accommodate you if you may consider to back in Phuket in the next months. I would be glad to personally arrange your coming visit to our resort. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
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Janette21L wrote a review Jan 2020
Shepperton, United Kingdom
+1
5.0 of 5 bubbles
Wow what a wonderful place to stay at we had 10 great days here the staff from the cleaners to the management are all very friendly nothing is to much trouble but to be honest we had nothing to complain about the food was delicous beautiful presented every morning so much choice. i have a serious bowel disease & i managed to eat every day.
Yoga was so much fun special mention to the guys Wut & Elm fingers crossed i have spelt your names right ?
William Daguin you are a gentleman & in this day & age that is a rareity next time I visit we will be doing some yoga together thank you for the room on our return on my husbands Birthday Chocolate Cake! towels were made to look like a cake well done to our maid also the lovely petals scattered on the bed a beautiful touch.
The grounds are stunning the gardeners are always at work & my does it show the orchids were amazing we always had fresh flowers on our table at breakfast such little touches but mean a lot toy our guests. The views of the ocean all the amenities on the beach are free to use paddle boards kayaks cataman.
Plenty of sun beds & lots beach towels we never had to ask for one the staff are good at looking & seeing who needs what.
I really cant wait to come back if i could award you 11 starts i would well done The Pullmans Panwa Beach hotel >
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: We had a room with a balcony over looking the pool great view of the sea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullmanp2020, General Manager at Pullman Phuket Panwa Beach Resort
Responded 28 Jan 2020
Dear Janette21L, Sawasdee krap, Million thanks for taking the time to share such a positive review on TripAdvisor. Foremost we are absolutely delighted to read that you have spent a fantastic time with us and I was myself personally very glad to meet you during your time with us. Really hope to see you back in Phuket one day and once again on behalf of the entire Pullman Team, all the best for 2020 and thank you again for recently staying with us. Very warm regards, William Daguin DIRECTOR OF GUEST EXPERIENCE
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Little P wrote a review Nov 2020
Los Angeles, California
+1
5.0 of 5 bubbles
Such a pleasant, most relaxing 'mini getaway' for our tiny family of 3! We traveled to Phuket simply to celebrate our all in one BDays and anniversary. Pullman Panwa is our first try and possibly the best so far, judging by the genuine service -
'connected from the heart'received & felt from all staff throughout the facility. Many thanks to K. Ann (for a lovely welcome card & dessert prep.), our Welcomer whom i forgot to asked for her name, breakfast servers/attendants K. Dada, K. Kate and more... we got to know a couple of exclusive locations for many breathtaking photo just by following the directions/insights the F&B staff gave us. Recreation Activities were also amazing (we tried Supboard & Kayaking), they took hundreds of photo and video just for you, super accommodating since you know, some time all you need is just that one nice shot ;) OH and the croissant!! they taste real good..Light, buttery & fluffy, the way we love. One important note though, if you are staying at the Pool Villa, try not to leave any unattended food/empty plates outside the balcony, that is if you don't want a friendly visit from a local lizard, lol.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Panwa, General Manager at Pullman Phuket Panwa Beach Resort
Responded 12 Nov 2020
Dear Ploy N, Sawasdee krap, Thank you so much for taking the time to share such a positive review on TripAdvisor. We are most delighted to read that you have spent a fantastic time here and consider now Pullman Panwa as one of the best place you ever stay. Much appreciated and rest assured that your encouraging comments will be shared to the teams including our Heartists mentioned. Thank you again for recommending us and look forward to welcoming you back again in the future, Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
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Jordan S wrote a review Apr 2022
Calgary, Canada
3.0 of 5 bubbles
We stayed there for the weekend at the beginning of April. The customer service is great, and the place is pretty beautiful. However, their customer service could be improved quite a bit. There were a few occasions where they had completely forgotten about things we had ordered. I think the resort may be somewhat understaffed in the evening and need to hire more people. Communication between the guest and employees sometimes gets lost and you will find yourself reminding the front desk of the conversations you had. The restaurant by the pool that serves western food was like eating at a 7-11, I recommended to the staff that they change the menu as the prices for the food don't reflect the quality. The breakfast and Thai food was excellent. Foil surfing lacked helmets in small and in XL, therefor it was a no-go. The upper deck shallow pond/pools where there are beds to relax out doors should be cleaned, and the jets in the pools should be fixed as they are no longer functioning. I believe for the price, breakfast and transportation from the airport should be included. Overall, it was a nice resort, the thai employees were very easy to get along with. I can't comment on the spa, as we didn't use the spa. But the resort seems to need a bit of maintenance and menu changes.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pullman Panwa, General Manager at Pullman Phuket Panwa Beach Resort
Responded 8 Apr 2022
Dear Jordans, Sawasdee krap, Thank you very much for taking the time to share your very constructive feedback to us. I had the occasion and pleasure to talk to you directly regarding the food quality issues encountered during your stay and once again your highlights have been shared to our newly appointed Executive Chef. Very well noted also the other comments and please do not hesitate to reach me out at HA2E5-CO@accor.com should you require any further assistance in any of the points highlighted. Surely some improvements as we have just reorganized the whole food and beverage team earlier this year ensuring the quality of service reaches a higher level within all dining location in the resort. Thank you again for your feedback and hope to better host you in the future if you may consider to be back in our resort. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from LJC188
Adelaide, Australia72 contributions22 helpful votes
? I didn’t have my children with me, however, I’m pretty sure there was a kids club next to the gym and the children’s pool- which looked lovely btw. I also saw 2 couples with a nanny who bought their children down to the other pool. I presumed this was organised through the hotel.
Answer from Miz_Stilleto
Woodford, United Kingdom16 contributions4 helpful votes
Hiya! Oh my goodness, firstly you'll love it where ever you go! I'm returning in February 2024! And I just can't wait!!! It really depends on what you looking for! If you want the party vibes, head to Patong area, Bangla road in the evening. Simon's Cabaret is a must see! Incredible show. There are beautiful beaches and amazing views on the north coast, however its can be busy and overcrowded. Pullman being South of the island is much quiter and so are the beaches. Its also closer to Phuket Old Town, which is a must visit! Sunday Market Phuket Town! Loved it!! Would highly recommend. There is another mid week market in Phuket, but we didn't go. Definitely see The Big Buddha and Chalong temple. Apparently, you can quad bike up to see the Big Buddha (food for thought)? An elephant sanctuary is also a must! My recommendation is to visit an ethical one. We went to Green Elephant Sanctuary Park, where you get to feed and wash the Elephants but also learn a lot of history. It was about £90pp, they picked you up from the Pullman, provide lunch and drop you back. Book directly with them. The Tiger Park, is a fab option. There are 2, we went to Tiger Park Phuket, as they had the baby tigers there! A boat tour of Phi Phi islands, is another good option. I would go with a company that has a larger boat. Although a larger boat means a larger group of people the journey is less 'bouncy' (for lack of a better word) and overall you just feel safer. I was recently recommended the Monkey Park. Haven't been but its on my itinerary for my next trip. Also, I would recommend that you book a local taxi driver for the day, rather than going on a tour. You can then move at your own pace and its much cheaper. We paid 2000B which is about £50 for 6 hours! Tour's are £120+ per person. Just tell a local where you want to go (e.g Buddha, temple, town etc) and they will look after you. I wouldnt pay more than 2200B. If you prefer being with a group then a tour might be best. Pullmans food menu suits everyone, but if you have a chance to eat locally, I would. There's a restaurant directly opposite the Pullman Panwa, so check that out. I hope that's helpful. Enjoy your holiday!!!
Madhuri Bhattacharya asked a question Jan 2023
20 contributions2 helpful votes
Does the hotel provide on site covid testing (RT PCR)?
Answer from Ibrahim T
7 contributions
Hi there, I do not to be honest. Did not ask
Answer from Walid B
Hi, we do have a kitesurf and foil for the guest. Though our private beach is flat all year long and it is safe for swimming, it is also can do kitesurf on a windy day.
Answer from dj7sutherland
Melbourne, Australia11 contributions
Hi, we had a package that allowed us to choose when we started our happy hour. It will depend on your package. The happy hour drinks are really good. There is a shuttle into town in the morning and the afternoon. We only used the taxi driver across the road who gave really good rates. He also took us to the airport when we left the resort. Have fun.
Belinda W wrote a tip 11 Jul
10 contributions
5.0 of 5 bubbles
"Laundry across the road is much cheaper, 60 Baht per kg. There is a complimentary shuttle into old Phuket town and Sunday night markets."
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Jean Baptiste S wrote a tip Jun 2024
48 contributions2 helpful votes
5.0 of 5 bubbles
"If you are with young kids, ask to be in the building close to the kids pool. "
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Dave S wrote a tip Jun 2024
Sydney, Australia44 contributions49 helpful votes
4.0 of 5 bubbles
"Lacks shade by the pool."
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498bushras wrote a tip Jun 2024
Dammam3 contributions
5.0 of 5 bubbles
"Dont forget your mosquito repellent"
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Donald I wrote a tip Jun 2024
4 contributions
5.0 of 5 bubbles
"This is a can’t miss location for relaxation"
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PRICE RANGE
S$118 - S$249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu plaza resort phuket panwa beach hotel cape panwa
FORMERLY KNOWN AS
Radisson Blu Plaza Resort Phuket Panwa Beach
LOCATION
ThailandPhuketCape Panwa
NUMBER OF ROOMS
211
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PULLMAN PHUKET PANWA BEACH RESORT (S̶$̶1̶8̶8̶) S$153: UPDATED 2024 Hotel Reviews, Price Comparison and 5,999 Photos (Cape Panwa) - Tripadvisor

Frequently Asked Questions about Pullman Phuket Panwa Beach Resort
Which popular attractions are close to Pullman Phuket Panwa Beach Resort?
Nearby attractions include Small Place (0.1 km) and Inkthaitattoo Thailand (0.3 km).
What are some restaurants close to Pullman Phuket Panwa Beach Resort?
Conveniently located restaurants include Cape Panwa Curry Night Indian Restaurant, Tree Top Restaurant and Bar, and Tamarind.
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