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Cape Panwa Hotel

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2,486 Reviews from our TripAdvisor Community

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Showing 2,044: English reviews
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Reviewed 2 days ago NEWvia mobile

We loved it the second we arrived. The reception area is lovely and so we're the staff, one girl in particular was very helpful (I think she was called Jess or something). We had a 'normal room' which was huge, more like a suite, with lovely balcony area and sea view. Bed was big and comfy and shower was great....

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Helpful?
Thank Laurenprince21
Kent, United Kingdom
Reviewed 3 days ago NEW

Needing some much needed R&R from our stressful work life, the wife booked this hotel for us as a christmas surprise giving us something to look forward to in April as 2017 rolled forward and what a great surprise it turned out to be. From the warm friendly greeting with ice cold face towels, much needed due to the temperature,...

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4Thank steveshaw62
Kasemkij S, Cape Panwa Hotel Phuket Management at Cape Panwa Hotel, responded to this review

Dear steveshaw62, Thank you for your wonderfully full and positively glowing review of your recent stay with us at Cape Panwa Hotel, Phuket; we sincerely hope that this, your first visit, will not be the last. We find it very rewarding indeed to read that our guests derived such enjoyment from the facilities and the service that we are proud...

cheshire
Reviewed 4 days ago NEW

I have been so many times to this hotel.over ten times they made me a gold card member, free upgrade free transfer free spa visit.the last visit was not good .they now say have lost all records of members .so no upgrade but upgrades were given to other guest .seems strange to treat returning guest this way. .none of the...

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Helpful?
Thank whataloadof
Kasemkij S, The Management at Cape Panwa Hotel, responded to this review

Dear whataloadof, Thank you for writing to us. I remember your family’s visit here last year and I do hope that the long delay in contacting us was not due to anything untoward. Since then we have been able to make changes and put improvements in place in our constant striving to provide the very best for our guests. If...

wick
Reviewed 4 days ago NEW

We just had a week ther before heading to Koh Sumui, the hotel is fantastic, room was out of this world and spotlessly clean, the food and presentation was excellent, the staff were all very nice, respectful and helpful though it was difficult to communicate as none seemed to have very good English, the location is quiet, isolated even but...

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Helpful?
Thank john m
Kasemkij S, Cape Panwa Hotel Phuket Management at Cape Panwa Hotel, responded to this review

Dear john m, Thank you for your enthusiastic review of your stay with us at Cape Panwa Hotel, Phuket, and for your generous recommendation. We are very pleased that you were able to find what you needed for a happy and relaxing break. I thank you for your compliments to our hard-working staff, some of whom, incidentally, speak quite fluent...

Hong Kong, China
Reviewed 5 days ago NEW

We have just got back from a week at Cape Panwa and we had the most amazing time. The hotel is situated in a lovely quiet area of Phuket with a beautiful beach and facilities to relax in. We also were very lucky to get married here on the 12th April and had a wonderful time! If you are considering...

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Helpful?
Thank Kat30612
CapeandKantary, Cape Panwa Hotel Phuket Management at Cape Panwa Hotel, responded to this review

Dear Kat30612, Thank you for your wonderfully detailed and enthusiastic review of your Wedding Day at Cape Panwa Hotel, Phuket as well as for your generous recommendation. Your review is also a great tribute to our staff. We are truly delighted that we were able to contribute so much to the thrill and enjoyment of your special day. We wish...

Reviewed 6 days ago NEWvia mobile

Wow. What an amazing hotel. We were a party of 12 people and we stayed at the Cape Panwa Hotel for 2 weeks. It was our first trip to Thailand and the Cape Panwa lived up to all of our expectations. Following a long flight we received a warm welcome at the hotel reception. Every member of staff was so...

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2Thank Jonathan S
CapeandKantary, Cape Panwa Hotel Phuket Management at Cape Panwa Hotel, responded to this review

Dear Jonathan S, Thank you very much for your wonderfully rewarding review of your stay with us at Cape Panwa Hotel, Phuket and for your generous recommendation. We are always very pleased to read that the attentive work of our staff has helped to make our guests’ stay memorable and that bit more special. We are also delighted to read...

Reviewed 1 week ago via mobile

This was our 2nd hotel during our trip of 9 nights. Falls short of a 5 star experience. The positives: Good private beach, not too busy. Loads of variety in restaurant and food choices. Panwa House is a must if in the vicinity. Decently priced drinks and food. Great room and facilities. Plenty of sun beds. The negatives: Service was...

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1Thank Russel A
CapeandKantary, Cape Panwa Hotel Phuket Management at Cape Panwa Hotel, responded to this review

Dear Russel A, Thank you for taking the trouble of letting us know your views on your stay at Cape Panwa Hotel, Phuket. I do apologise if you felt neglected by our staff; it must be said that this is rarely the case and I can only assume that they must have been particularly busy at the times you cite....

High Wycombe, United Kingdom
Reviewed 1 week ago via mobile

We actually came in April 16 but TA wouldn't let me go back that are to review. Lovely hotel in a great part of the island. Travelling as a family of 4 so booked a family suite. This was perfect and highly recommended. It had loads of space, 2 great bathrooms and a spacious sitting area. Breakfast was fab couldn't...

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Thank Wipeout07
CapeandKantary, Cape Panwa Hotel Phuket Management at Cape Panwa Hotel, responded to this review

Dear Wipeout07, Thank you for your delayed but very welcome review of your stay with us at Cape Panwa Hotel Phuket and for your recommendation. It is very satisfying to know that you have such vivid and lasting memories of the wedding celebrations and the happy time you spent here. We should indeed be more than happy to see you...

UK
Reviewed 1 week ago

First impressions were good. Booked a Junior suite which turned out to a be a room with an extra bed. Great view from balcony. Nothing to really complain of but it could be better. Booked the room for 3 but it was only equipped for two and had to ask for extra towels cups, glasses etc Breakfast was very good....

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Thank UkFinancier
CapeandKantary, The Management at Cape Panwa Hotel, responded to this review

Dear UkFinancier, Thank you for letting us have your views on your stay with us at Cape Panwa Hotel, Phuket. We are grateful for any feedback which allows us to monitor and iron out any perceived shortcomings in our facilities or the service that we offer. Firstly I apologise that your suite was not fully appointed for three guests; we...

Perth, Australia
Reviewed 1 week ago

Stayed at this hotel for only 4 nights and wished it was longer. 29 years we have been holidaying in Thailand and really enjoyed our stay.It was our 29th wedding anniversary so im glad i found this hotel.Our room very clean and modern was in the d block and it was quiet,no noise ,we had a jacuzzi on our big...

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1Thank vald63
CapeandKantary, Cape Panwa Hotel Phuket Management at Cape Panwa Hotel, responded to this review

Dear vald63, Thank you very much for your most rewarding review of your stay at Cape Panwa Hotel, Phuket and for your warm recommendation. We are delighted to have been able to contribute to a very special experience for your 29th Wedding Anniversary. We look forward very much to seeing you both back with us soon. At Cape and Kantary...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Cape Panwa Hotel embodies tropical luxury in one of the world's most desirable destinations. Tucked away in a quiet corner of southeast Phuket, the villa is renowned for its excellent service, stylish rooms and exclusive swimming pool. Blending superbly with the natural beauty of the area, the hotel is comprised of a selection tastefully decorated suites and pool villas. Thailand's premier luxury chain of Villa and Serviced Apartments. ... more   less 

Additional Information about Cape Panwa Hotel

Address: 27, 27/7 Moo 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand
Region: Thailand > Phuket > Cape Panwa
Price Range: $145 - $946 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Panwa Hotel 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Cape Panwa Phuket
Cape Panwa Hotel Phuket
Hotel Style:
#3 Family Hotel in Cape Panwa
#3 Spa Hotel in Cape Panwa
#4 Romantic Hotel in Cape Panwa
#4 Business Hotel in Cape Panwa
#4 Luxury Hotel in Cape Panwa
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Questions & Answers

Here's what travellers have asked, with answers from Cape Panwa Hotel staff and other travellers.
196 questions
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Questions? Get answers from Cape Panwa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Learn the simple Thai greetings, please and thank you's and smile with them, it really brightens your holiday”
steveshaw62, 24 Apr 2017 | Read review
“Ask for what you prefer,many different rooms”
vald63, 14 Apr 2017 | Read review
“reception block, facing sea”
SPORTSMANNorthWest, 9 Apr 2017 | Read review
“Cape suite good for kids Los villas are amazing”
464kyliee, 6 Apr 2017 | Read review
“All rooms are good, the Cape Suites are really spacious and offer luxury.”
538ruthe, 2 Apr 2017 | Read review
5 of 5