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Cape Panwa Hotel

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2,485 Reviews from our TripAdvisor Community

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Showing 2,044: English reviews
Panevezys, Lithuania
Reviewed 23 February 2014

The room was not that I expected ( dirty bathroom, painting falling from the ceiling,birds make big thing on the head in the balcony). I didn,t like the beach - you can swim maximum 6 hours, later the water goes down...and the riffs appear. At 5pm there is no sun on the beach. Then you could move at the pool...

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Helpful?
2Thank ice5te
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

Thank you for your review of the pros and cons of your recent stay at the Cape Panwa Hotel, Phuket. Frank feedback of our perceived shortcomings, from guests, is always welcome. It assists us in our continuing efforts to improve the provision of pleasant and enjoyable stays for all of our guests during all of their stays. Thank you for...

Daventry, United Kingdom
Reviewed 23 February 2014

We stayed at this hotel recently for our fortieth wedding anniversary. We were really happy with our room although it was one of the cheapest. Compared to rooms in other hotels we have been in it was massive. Also clean and with a lovely view The staff could not do enough for you and were very friendly. We also booked...

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Helpful?
3Thank Barry B
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, is pleased to have met your expectations and appreciates your favourable mention of our attentive, friendly, and ever helpful staff which has been brought to their attention. Thank you for your review and we look forward to welcoming you back again soon.

upminster
Reviewed 23 February 2014

This was our second visit in 3 years. Stayed this year with my wife and teenage son. Again very enjoyable, laid back break. A little disappointed with our room location this year, in block T. Very noisy early on when the cleaners and deliveries started, and did ask to be relocated which was not possible. Would recommend for an away...

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Helpful?
Thank pdsh1
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, thanks you for your endorsement and looks forward to welcoming you back again for your next ‘get away from it all break.’

Canvey Island, United Kingdom
Reviewed 23 February 2014

Iam absolutely amazed at the mentality of some reviewers, if there is a charge for Kantary guests to use the transfer bus etc, do the Cape Panwa guests use the bus free to come down to the village to use the restaurants and Kantary bay coffee shop, come on fellow holidaymakers, enjoy your holiday, don't spoil your holiday worrying about...

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Helpful?
1Thank shellbeach2
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, appreciates and thanks you for your commentary as a regular guest. We look forward to your return for another enjoyable and pleasant holiday at either of our sister hotels on Cape Panwa.

London, United Kingdom
Reviewed 22 February 2014 via mobile

Staff not friendly. Private beach busier than any public beach. Food are very expensive and low quality. Breakfast not good at all. We stayed in one of their best rooms. Signature suite but half the equipment were not working! We had a bike accident and couldn't walk easily and each time contacting the reception they asked us to go there....

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Helpful?
2Thank Ovace
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, has shared your review with our team in our continuing efforts to provide enjoyable and pleasant stays for all of our guests all the time. Thank you for your review.

Aberdeen, United Kingdom
Reviewed 19 February 2014

Advertised as Luxury, exclusive hotel with private secluded beach. Piccadilly circus would have been more secluded. "Private" beach was like Benidorm on a bad day,as the advert neglects to inform you that its also used by sister hotel. Breakfast was very good but dining in the hotel was average. The staff were pleasant but have found staff in other Phuket...

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Helpful?
2Thank Pokey333
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, appreciates your feedback and has shared it with our team in our continuing effort to provide enjoyable and pleasant stays for all of our guests all the time. We’re sorry to have disappointed you. Thank you for your feedback.

Huddersfield, United Kingdom
Reviewed 17 February 2014

Very disappointed with this hotel. I arrived and was shown to the first room. On opening the door the stale, foisty smell simply hit you, to the point you couldn't help but exclaim "What on earth is that SMELL??" I was moved to a different room, but as the room wasn't ready, I had to wait in a lounge. I...

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Helpful?
3Thank YCJ1980
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, has shared your review with our team in our ongoing efforts to improve our services and facilities. To clarify, the air conditioning is working normally but please note it takes a few minutes to cool down the room once it is turned on. Thank you again for your review and if I can help further...

Reviewed 15 February 2014 via mobile

My Wife and I were for the first time in this Hotel but definitly not the last time. Because the rooms are very comfortable, the food is also very good. But the most important thing is the staff. Everybody is very very friendly! But almost We liked this young Manager (Damain Killer) every thing that we asked him or that...

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Helpful?
3Thank David W
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, appreciates your positive endorsement and has shared your enthusiasm for our staff and dedicated Manager with them. We look forward to your soonest next stay with us. Thank you for your review.

Chesterfield, United Kingdom
Reviewed 15 February 2014

We stayed at this hotel for a week in January. We had a junior suite on 3rd floor and the view was stunning The staff were so helpful (we moved rooms to get a better view and this was no problem) and were always polite and gracious .Room was spacious ,large balcony with double sunbed, fridge ,mini bar and very...

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Helpful?
2Thank Dawn f
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, is pleased to know that our property was the best hotel you stayed at on your recent vacation, and looks forward to welcoming you back again soon for another enjoyable and pleasant stay with us. Thank you for your positive feedback.

Salisbury, United Kingdom
Reviewed 15 February 2014

What a superb occasion Valentine's Night dinner at the Top Of The Reef Restaurant was, enjoyed by guests from both Cape Panwa and Kantary Bay Hotels alike. The venue was ideal, the menu well thought out and the food cooked and presented to perfection. Last but not least, the staff were highly professional and were clearly enjoying the occasion themselves....

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Helpful?
4Thank Brian C
Kasemkij_Group, General Manager at Cape Panwa Hotel, responded to this review

The Cape Panwa Hotel, Phuket, thanks you for your descriptive and informative review which should assist other readers in planning their stay with us. Your positive mention of staff, some by name, has been noted and shared with them. We look forward to welcoming you back again at the same table next year.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
Cape Panwa Hotel embodies tropical luxury in one of the world's most desirable destinations. Tucked away in a quiet corner of southeast Phuket, the villa is renowned for its excellent service, stylish rooms and exclusive swimming pool. Blending superbly with the natural beauty of the area, the hotel is comprised of a selection tastefully decorated suites and pool villas. Thailand's premier luxury chain of Villa and Serviced Apartments. ... more   less 

Additional Information about Cape Panwa Hotel

Address: 27, 27/7 Moo 8, Sakdidej Road, Cape Panwa, Phuket 83000, Thailand
Region: Thailand > Phuket > Cape Panwa
Price Range: $145 - $946 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Panwa Hotel 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Cape Panwa Phuket
Cape Panwa Hotel Phuket
Hotel Style:
#3 Spa Hotel in Cape Panwa
#3 Family Hotel in Cape Panwa
#4 Luxury Hotel in Cape Panwa
#4 Business Hotel in Cape Panwa
#4 Romantic Hotel in Cape Panwa
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Questions & Answers

Here's what travellers have asked, with answers from Cape Panwa Hotel staff and other travellers.
196 questions
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Questions? Get answers from Cape Panwa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Learn the simple Thai greetings, please and thank you's and smile with them, it really brightens your holiday”
steveshaw62, 24 Apr 2017 | Read review
“Ask for what you prefer,many different rooms”
vald63, 14 Apr 2017 | Read review
“reception block, facing sea”
SPORTSMANNorthWest, 9 Apr 2017 | Read review
“Cape suite good for kids Los villas are amazing”
464kyliee, 6 Apr 2017 | Read review
“All rooms are good, the Cape Suites are really spacious and offer luxury.”
538ruthe, 2 Apr 2017 | Read review
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