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Serena Beach Resort & Spa

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Serena Beach Resort & Spa
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529 Reviews from our TripAdvisor Community

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There are newer reviews for Serena Beach Resort & Spa
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Showing 475: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2012

We recently stayed five days at Serena in Mombasa. This is one of the best hotels we have stayed at! We had ordered half pension, and had a great breakfast buffet and lovely dinner with many choices. The food was amazing, and the staff was excellent – thanks to our waiter Simon; too bad we were out of cash to... More 

Helpful?
Thank DragstarGirl
Cape Town Central, South Africa
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 June 2012

I was in Kenya on business and was very impressed by the efficiency and friendliness of this hotel. My colleague requested vegetarian meals and the chef was only too pleased to assist. Both the breakfasts and dinners were delicious and the surroundings peaceful and beautiful. Don't miss out on the Maisha Spa experience!! It is magic. Ask for Carolyn -... More 

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Thank dyan b
Nairobi, Kenya
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2012

I recently stayed in this hotel during my visit to Mombasa. Besides good meals and hotel room services i really enjoyed the proximity to the beach and clean swimming pool. I am a swimming addict let me say. The hotel has a top class gym services with disciplined instructors.

Helpful?
Thank Mkulima
Johannesburg, South Africa
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 June 2012

You can not go wrong with the Serena Beach Hotel & Spa. I have been here several times - on business, with friends and family and on my own and enjoyed it all those times. Perfect place to relax and unwind - just lying by the beach/pool sipping cocktails with a good book. The service is great, the food is... More 

Helpful?
Thank NyakoMaBer
Farnham, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 May 2012

This is a very nice hotel, impeccable service and friendly staff. I was impressed with this hotel. I have stayed at many hotels in Kenya but this was one to remember. Well done.

Helpful?
2 Thank Debs225
Norfolk
Level Contributor
386 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 31 May 2012

The location is on the beautiful beach, kept private by guards and very safe. Rooms are spread over the grounds, some closer to the beach than others, so try to get one close to the front. Restaurant is wonderful - the selection of food is good, with an Indian influence. There was good entertainment during the meal and the service... More 

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1 Thank luvtogo6
Los Angeles, California
Level Contributor
124 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 30 May 2012

I stayed here for 2 nights in May 2012. This is a beautiful oceanfront property where the staff is as beautiful as the facilities. Restaurant quality was great (Breakfasts and Dinners) and service and choices were prompt and smart. I got an off-season rate which made this hotel an uber-exceptional value, although had I paid more it would have been... More 

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1 Thank mgeolina
Nairobi, Kenya
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2012

I have been to another Serena Hotel in Laikipia, Kenya, but this was my first time to their Beach Hotel. despite an otherwise not so good reception on my arrival (they declined to give me a good sea view room, and when I insisted the reception said I was sending a bad signal to other guests that rooms are not... More 

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Thank Paulnairobi
London
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 May 2012

Serena Beach is pretty enough, both in terms of the architecture and the surroundings, but the experience is not generally greatly inspiring. The rooms are indeed awfully small (and the beds are minuscule - add the mosquito net and it becomes claustrophobic, even) and once one gets beyond the lobby / dinner complex, there doesn't appear to be much to... More 

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Thank GlobalExplorator
London
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2012

My (now) wife and I decided to get married at the Serena Beach hotel in July 2011. Whilst I was a little hesitant to begin with (as I hadn’t even been to East Africa- let alone planned a wedding there) this was one of the best decisions we have ever made. We stayed in the hotel for 2 weeks as... More 

Helpful?
Thank MezLondon

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
With the shimmering sands and waters of the Indian Ocean stretching before it, amidst verdant, bougainvillea-filled gardens, and shaded by gently swaying palm trees,Serena Beach Resort and Spa offers the ultimate tropical paradise. Treat your palate to a superb selection of of a la carte seafood dishes at the Jahazi Grill which is set on a beach and styled to resemble an Arab dhow. ... more   less 

Additional Information about Serena Beach Resort & Spa

Address: P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
Region: Kenya > Coast Province > Mombasa > Shanzu
Price Range: $253 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serena Beach Resort & Spa 4.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Serena Beach Hotel Shanzu
Serena Beach Hotel And Spa
Hotel Serena Beach
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Questions & Answers

Here's what travellers have asked, with answers from Serena Beach Resort & Spa staff and other travellers.
8 questions
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Questions? Get answers from Serena Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are very good but if you want quietness opt for rooms in village furthest away from entertainment areas”
 of 5 bubbles alexandram585, 26 Nov 2016 | Read review
“Choose the sea front rooms.”
 of 5 bubbles burnettkilasi, 16 Nov 2016 | Read review
“Always prefer rooms cc”
 of 5 bubbles jzero2016, 13 Nov 2016 | Read review
“We had rooms overlooking the garden on the ground floor, which actually also gave a view of the ocean.”
 of 5 bubbles lexy007, 8 Nov 2016 | Read review
“were ever they are all good”
 of 5 bubbles patt406, 5 Nov 2016 | Read review
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