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Neptune Palm Beach Boutique Resort & Spa

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Neptune Palm Beach Boutique Resort & Spa
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248 Reviews from our TripAdvisor Community

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Showing 159: English reviews
newtownards
Reviewed 5 October 2016 via mobile

Spent a couple of days here while passing through Diani and what a great time we had. The food was wonderful and the staff were super helpful and friendly. Just watch out for the bar staff though, they like to pour very large drinks when they know your new :)

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Helpful?
Thank joncarson
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and nice comments :) As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have...

Mtwapa, Kenya
Reviewed 18 August 2016

As Kenyan residents we have been to the South Coast on many occasions. While we had Family visiting from Europe in July/August 2016, we took them to the marvelous beaches in Diani and decided to try the Neptune Palm Beach for our 3 night stay. We were a group of 4 adults and 3 kids and stayed there from August...

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Helpful?
1Thank c6767t
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Helsinki, Finland
Reviewed 18 July 2016

Arrival. We had booked our room to Neptune Paradise and didn't really know that Neptune Paradise, Neptune Village and Neptune Palm Beach are essentially a cluster of three distinctive hotels on the Galu beach. Due to low season only the Palm Beach was open and we were accommodated there. I was initially a bit confused by this change as I...

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Helpful?
2Thank Henrik R
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Nairobi, Kenya
Reviewed 11 July 2016

The entire hotel is boutique, tranquil, well maintained, fantastic staff, generally good buffet food but excellent Indian specials upstairs, spacious, adequate number of sun loungers, good pool, wonderful beach to walk on for miles in both directions! One of our most favorite locations for a few days getaway from it all!

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Helpful?
1Thank Robert K
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Nairobi, Nairobi, Kenya
Reviewed 10 June 2016

Stayed at Neptune for two nights (4th and 5th June 2016). My family and I had been there before for a longer period. I like this hotel and a few others in South Coast because you rarely meet the "funny" visitors I have seen before in other resorts. Hotel is very beautiful, with lush grounds and nice looking "huts". Booking...

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Helpful?
Thank Adelheid Marie B
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to...

Harrow
Reviewed 6 June 2016 via mobile

We were a group of 9 that visited Neptune Palm very recently. 6 adults and 3 kids. Positives: - A great hotel with nice rooms, huge swimming pool and a bar lounge that rests high up in the middle of the swimming pool was quite nicely done. - Some of the staff namely Ali (F&B manager), Caroline, Rachel and Gerrard...

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Helpful?
Thank KevShah01
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to...

Nairobi, Nairobi, Kenya
Reviewed 14 May 2016 via mobile

I had a great time here. Good food, great staff, great room, great facilities. It was such a pleasant stay and i will definitely be coming back. The weather wasn't great at the time but there were so many activities to engage in and the tranquility of my stay was epic.

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Helpful?
Thank Elenor M
Neptune S, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear Sir, Dear Madam, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence...

Prague, Czech Republic
Reviewed 2 January 2016 via mobile

We have spent 2 weeks during Christmas holiday in Neptun palm. This boutique style hotel is located on beautiful Galu beach,hidden in palms garden. Big rooms in small villas provide nice place to stay for long vacation. Food is ok taking into account which part of the world you are. No evening/night programs enable good sleep :) you can buy...

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Helpful?
Thank Martin H
Nairobi, Kenya
Reviewed 18 December 2015

We spent 5 day, 4 nights at this hotel with whole family and we really enjoyed our stay. The little boys really had fun and were fully engaged the whole day. The pool is absolutely lovely and many hours was spent in it. The food was really good and the chef kept us engaged throughout with different meals. The food...

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Helpful?
Thank Mkenya H H
Saarbrucken, Germany
Reviewed 7 November 2015

Our 1st family trip to Kenya and it was a dream come true. Palm Beach Boutique Resort & Spa In Kenya. The hotel is very nice decorated in local african style, with excellent gardens and amazing sandy beach. It is a stunning location on the Indian Ocean. . Our room was spacious with bathroom, aircondition , big bed, fridge and...

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Thank brian09067

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club. ... more   less 

Additional Information about Neptune Palm Beach Boutique Resort & Spa

Address: | PO Box 696, Galu Beach, Kenya (Formerly SENTIDO Neptune Palm Beach Resort)
Region: Kenya > Coast Province > Galu Beach
Price Range: $272 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Neptune Palm Beach Boutique Resort & Spa 4.5*
Number of rooms: 60
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Also Known As:
Sentido Neptune Palm Beach Hotel Ukunda
Neptune Palm Beach Hotel
Neptune Palm Beach Ukunda
Hotel Style:
#2 On the Beach Hotel in Galu Beach
#2 Luxury Hotel in Galu Beach
#2 Family Hotel in Galu Beach
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Palm Beach Boutique Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Neptune Palm Beach Boutique Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the double rooms are fabulous n having a balcony is worth it.”
 of 5 bubbles NYCTravelers2014, 9 Jan 2017 | Read review
“Sea view room on the lower floor”
 of 5 bubbles krisdarbar, 13 Nov 2016 | Read review
“702,704 closest to the beach”
 of 5 bubbles 904andr_sp, 16 Oct 2016 | Read review
“near to pool”
 of 5 bubbles gabersinghr, 14 Oct 2016 | Read review
“Make sure to fly into Ukunda airport to get to the fun fast rather than into Moi International Airport in Mombasa which is far.”
 of 5 bubbles ShiruW, 10 Oct 2016 | Read review
5 of 5