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Arcadia Phu Quoc Resort

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326 Reviews from our TripAdvisor Community

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There are newer reviews for Arcadia Phu Quoc Resort
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Showing 207: English reviews
Ho Chi Minh City, Vietnam
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 May 2016

I am working at hospitality, so I understand my case is usually happened and response from resort is unacceptable. I will talked to all travel agent and corporation to ignore Arcadia. I and my family have spent here Arcadia Phú Quốc 2nights stay from 7 to 9/5. I experienced many unacceptable things, I am writing here the true issues need... More 

Helpful?
7 Thank 00-kiley-00
Ho Chi Minh City, Vietnam
Level Contributor
5 reviews
Reviewed 27 April 2016

The best part of this resort is the private beach with a lot of trees around the resort. The bungalow is good but need to upgrade some facilities.Sometimes i have problem with the key and lock, it is not really work well. The staff is nice.

Helpful?
Thank Tiffany_HuyenVo
Hong Kong, China
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 April 2016

We were here in October last year and everything was so nice, the staff was pleasant to deal with, the breakfast was ok and good value for money. But this time we back again in March and everything was a disaster. First of all, they did not reserve our beach front bungalow when we booked and the price was different... More 

Helpful?
4 Thank Goldenapple123

Travellers are raving about these Duong Dong hotels

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2016

We stayed here in May 2015 and found it so relaxing and comfortable. We wanted somewhere with private beach bungalows, that didn't blow the budget, and we got exactly that. The modern rooms were very comfortable, with large bathrooms and a fantastic beach front private terrace to enjoy a beer while the sun sets. Improvements would be a total upgrade... More 

Helpful?
Thank Mr_JB_360
Hong Kong, China
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 April 2016

We stayed at Acadia Resort for 3 nights and what a truly horrible experience. Firstly, the check-in demanded that we pay in full before giving us our room key. We arrive at the room which is in below average condition. Upon entering the room the temperature was +30C so we put on the AC and went to the bar for... More 

Helpful?
5 Thank the_beach86
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2016

There is construction which starts at 7am every day including the weekends so there is no escape. Breakfast service on one morning we went there was poor, hardly any food left even though we were well in time for the end of breakfast and no replacing or refilling anything, only forks available, plates and cutlery was dirty, rubbish over the... More 

Helpful?
1 Thank Flighttoflight
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2016 via mobile

Electricity went out at least 3+ times per day during my stay; the toilet was blocked as well. Someone came to fix it though after 2 days it clogged up again. Not to mention construction work started 7am on the dot everyday. What a relaxing holiday, NOT! This truly is one of my worse resort experience.

Helpful?
2 Thank MissyE852
Hong Kong
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2016 via mobile

This resort has a lot of potential, as it is in a lovely location on the beach with lawns and bungalows, but it still has a long way to go. The rooms are poorly maintained and, as mentioned by other reviewers, there aren't enough sun loungers on the beach so you have to get there early to get your place.... More 

Helpful?
2 Thank IngridHongKong
Hong Kong, China
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 April 2016

Not recommended to stay in this resort, unfortunately one of the worst hotels that I have stayed in. The manager and the staff are a bunch of crooks. We were robbed and defrauded by the staff whilst we were staying in Arcadia. Expensive bottles of Champagne were stolen from us by the staff and the receptionist fraudulently ordered external items... More 

Helpful?
9 Thank MateoHongKong
Kuala Lumpur, Malaysia
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 7 April 2016 via mobile

Stayed two nights at this resort, the room is classic and clean, but don't expect any good customer service. Easy access to the beach front, plenty of sun bed readily available for guests. Basic breakfast with nice beach view. Night market is just 5 minutes drive from the resort. Strong wifi signal.

Helpful?
Thank Elainejenz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
Get ready for an exotic getaway in one of the jewels of the Orient – Phu Quoc Island, Vietnam. Revel in the Gulf of Thailand’s crystal clear turquoise waters. Bask in the tropical sun on the golden sands of Long Beach, one of the top beaches in Asia. Soak it all up at Arcadia, the newest luxurious private beach resort. Located in the heart of Phu Quoc’s tourism- Duong Dong Town.The freshly opened resort, provides 19 guestrooms and 9 bungalow suites- each warmly designed to be the epitome of luxury. Each bungalow suite is built with coconut-thatched roof. This architecture perfectly blends in with the island’s surrounding environment; whilst, delivers you a tropical utopia. Designed with utmost contemporary interiors- all guestrooms boast of marble flooring and bathroom counter-tops. Our bungalow suites are engineered with dark hardwood floors and floor-to-ceiling windows for panoramic views. Every care has been taken to deliver an exclusive island beach vacation to our valued clients. The entire resort is beautifully landscaped- such that wherever the eyes turns, there are green lawns running into extensive stands of preserved native trees. Direct private access on Long Beach entitles you to the best of both worlds- natural setting with coziness of the tropical forest, and the warm sunrays dazzling on the crystal clear blue water. As one of the best beaches in Vietnam, Arcadia Resort promises you the beach vacation of a lifetime. Take one of the multiple daily flights that connect Ho Chi Minh City with Dong Duong. Or enjoy a 1.5 hours ferry ride up from Rach Gia or Ha Tien port. A brief interlude and you will soon be far away from the madness of metropolitan life, reveling in the calm waters of the Gulf of Thailand. Arcadia Phu Quoc Resort welcomes you! ... more   less 

Additional Information about Arcadia Phu Quoc Resort

Address: Ward 7, Tran Hung Dao Street, Duong Dong, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island > Duong Dong
Price Range: $61 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arcadia Phu Quoc Resort 3*
Number of rooms: 28
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Hotel Style:
#13 On the Beach Hotel in Duong Dong
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Questions & Answers

Here's what travellers have asked, with answers from Arcadia Phu Quoc Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right in the middle. Not necessary to pay more for those by the beach.”
 of 5 bubbles 735sananb, 2 Dec 2016 | Read review
“Oceanfront bungalows are an excellent investment in comfort.”
 of 5 bubbles mundabella, 19 Nov 2016 | Read review
“bungalow with sea view”
 of 5 bubbles hansales6, 30 Sep 2016 | Read review
“Choose a room near the beach, it's far from reception, but it's very nice view.”
 of 5 bubbles tracywhitney, 29 Sep 2016 | Read review
“Don't go there.”
 of 5 bubbles dansK4350AH, 11 Sep 2016 | Read review
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