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Grafton Beach Resort

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Grafton Beach Resort
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417 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Trinidad
Reviewed 18 August 2011

My husband and I stayed at Grafton in July and had a really great time. The customer service was quite good and staff was polite and respectful. At first I was uncertain about the service at Grafton having read some other reviews, however I was satisfied with the treatment received. I must agree with other reviews however that state that...

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Helpful?
2Thank vacationfun28
managementrep81, Manager at Grafton Beach Resort, responded to this review

Thank you for your positive review and feedback. We appreciate your business, and we are committed to providing our guests with an enjoyable stay. Providing the best customer service is important to us so we are happy to hear that the customer service was good and the staff was polite and respectful. We hope you come again, and please let...

London, United Kingdom
Reviewed 18 August 2011

We only stayed 1 night due to plane problems after a wonderful 2 weeks in Grenada but were very unimpressed. The hotel looks tired and needs updating Staff don't seem to care and also not enough of them. In our room air con didn't work and jacuzzi bath broken. Very disappointing hotel. Food was bland and boring and I cant...

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4Thank dozadavey
Reigate, United Kingdom
Reviewed 16 August 2011

We also stayed here two nights because of the problem with the Virgin Atlantic flight on 11/13 August. Our room was functional and clean. The air conditioning was effective and quiet. The walls were paper thin, and so we were affected by noisy neighbours. The view of the beach and the sea was nice but spoiled a little by the...

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Thank Counting_Boy
London
Reviewed 16 August 2011

Was on holiday in Grenada but due to a plane mishap in Tobago was transferred here. Only stayed 1 night but that felt too long. Place was run down, staff didn;t seem happy, beach was a trek and sand was black. Popped to local shops and was locked out as 1 min late had to scale the back gate to...

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Helpful?
Thank JamesLau
managementrep81, Manager at Grafton Beach Resort, responded to this review

Thank you for your feedback. We are sorry to hear that you felt that the short walk to the beach was a “trek”. To clarify, you have to walk down stairs and cross a small street to get to the beach. The majority of beaches in Trinidad and Tobago feature dark gray volcanic sand. It is important that we provide...

Guildford, United Kingdom
Reviewed 13 August 2011

We are at this hotel at the moment having moved from the Turtle Beach by Rex. The service is a shambles we waited just under an hour to be served an ice cream in the end gave up. the staff look like you are asking them to crawl over broken glass to get you a drink. That is when they...

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2Thank tigger1963
Oslo, Norway
Reviewed 30 July 2011

Hello! We are three friends (all age 34) staying at Grafton B R for 14 days and we are having a great time, and Tobago is just a fantastic island with the most friendly and kind people in the world. I am a really experienced traveler and have been to more than 50 countries and stayed at several hundred hotels...

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2Thank MartinN0rway
managementrep81, Manager at Grafton Beach Resort, responded to this review

Dear Martin, Thank you for your recent stay and your feedback. We appreciate it. We are pleased to hear that you had such a great vacation and the opportunity to experience the wonderful things that Tobago has to offer. Both Trinidad and Tobago have a large population of bird species. It is a pretty amazing experience to go bird watching,...

POS
Reviewed 27 July 2011

First of all I must mention that I am Trinidadian and I suppose since this is my twin island home one might think I would be biased. Well this is not just based on mine and my families experience, but on that of at least a dozen guests staying there at the time. To be fair to some of the...

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4Thank sacpos
trinidad
Reviewed 27 July 2011

i stayed at this hotel, which is very nice,centrally located,service is good but why was i denied lunch upon checkout,i thought allinclusive included breakfast,lunch,dinner per day,i stayed two days and was told lunch was not included on the second day.This should be told to guests upon booking.I have stayed at other allinclusive resorts in Tobago and lunch is included even...

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2Thank visitortrinidad
Barbados
Reviewed 15 July 2011

This is an awful hotel. I would never ever recommend this a family member, friend or stranger! Bad service! Bad decor! Bad food! For your sake please do not go.

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3Thank realtraveller147262
Phoenix, Arizona
Reviewed 22 June 2011

This was a horrible experience and one of the reasons why I do not plan on visiting Tobago anytime in the near future. The beds were adequate and the room was clean. I like to believe I'm a fair reviewer but this was just the worst experience ever. I've stayed in Hostels who had better accommodations than this "hotel." Upon...

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4Thank traaveljunkie

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Grafton Beach Resort

Address: Stone Haven Bay | PO Box 25, Black Rock, Tobago
Region: Caribbean > Trinidad and Tobago > Tobago > Black Rock
Price Range: $155 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grafton Beach Resort 3*
Number of rooms: 92
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Also Known As:
Grafton Beach Hotel Black Rock
Grafton Beach Resort All Inclusive
Grafton Beach Resort Tobago
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Questions & Answers

Here's what travellers have asked, with answers from Grafton Beach Resort staff and other travellers.
21 questions
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Questions? Get answers from Grafton Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view for me the best not a problem. Guest on the upper floor can be heard dragging chairs, running.”
 of 5 bubbles tobagolover2017, 1 Jan 2017 | Read review
“No advice do not accept room 126”
 of 5 bubbles BeverleyS990, 20 Dec 2016 | Read review
“sea view rooms are lovely”
 of 5 bubbles Miriam14, 13 Dec 2016 | Read review
“Ocean view rooms give you a fantastic view to wake up to..”
 of 5 bubbles AlistairS796, 19 Nov 2016 | Read review
“top floor (3rd level) has the best ocean views”
 of 5 bubbles ernao620, 22 Aug 2016 | Read review
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