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Avra Imperial Hotel

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Kolymvari, Chania, Kolymbari, Platanias, Crete 73006 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2340)
Room & Suite (461)
Dining (235)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Avra Imperial Hotel
Updated 20/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 14 hotels in Kolymbari
Location
Cleanliness
Service
Value
Travellers' Choice
Located next to the beautiful beach of Kolymbari, awarded with the EU Blue Flag, situated within 65,000m² of fragrant lush gardens and glistening waters, Avra Imperial Hotel boasts 328 luxurious rooms and suites and a wide range of top class facilities including impressive swimming pools, five excellent restaurants and four vibrant bars, sports & leisure facilities, crèche & children’s club, shops, a rejuvenating and uniquely designed spa and unrivalled conference center facilities. Overlooking the resplendent Cretan sea, in an oasis of sumptuous comfort and blissful harmony, Avra Imperial Hotel will undoubtedly become your own sophisticated paradise of relaxation during your vacation in Crete.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Valet parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Indoor pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Boating
Game room
Hiking
Horseback riding
Snorkelling
Tennis court
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Chapel / shrine
Concierge
Convenience store
Gift shop
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Sofa bed
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, French, German, Greek

Location

Full view
48Car recommended
Grade: 48 out of 100
22Restaurantswithin 1 km
1Attractionwithin 1 km
1858Reviews111Q+A100Room tips
Traveller rating
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  • 119
  • 46
  • 22
Time of year
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Popular mentions
Natalie wrote a review Yesterday
2 contributions
We had an amazing Time @avraimperial hotel. the resort is really huge, there are 5 restaurant with a huge selection of fresh food. We also tested the a la card restaurants, eg. the Italian Restaurant which was really nice located directly to the water. The Beach Club (directly to the private beach) also offers really good food and iced coffee. Our room was very clean and quiet. We had a room with directly access to the shared pool.
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Date of stay: October 2021
Value
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Robert wrote a review 9 Oct
Buckinghamshire, United Kingdom24 contributions96 helpful votes
The staff are fantastic and friendly. They were also very family orientated and great with our 18 month old. The food was very average. The buffet, the room service, the pool bar. All very average. The rooms have good black out curtains, but then have silly coloured glass doors to the en-suite that let’s loads of light into the room. The crèche is advertised and governed as a 3:1 ratio of staff to children. We went in to enquire about the crèche and the lady had 4 children and was just sat at her desk ignoring them. We checked back a couple of times and she was always just sat at her desk and computer!! She seemed totally disinterested in our child too, made no fuss etc when we met. So we decided against the crèche. It’s a good idea, but you need better people if you want us to trust our children to you. To be honest the crèche and baby sitting facilities were the main reason for booking this resort and they fell well short. Its not 5 star, the aesthetics are nice and the pool is nice to look at etc. But the logistics and quality of food are sub par. The massages at the spa are fantastic! The wet facilities (indoor pool, sauna, steam etc) are still closed due to covid and that’s not really made clear on their web site. Very average, wouldn’t come back.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Konstantinos Stroutzos, General Manager at Avra Imperial Hotel
Responded 1 week ago
Dear robertmattss, Thank you very much for choosing Avra Imperial hotel and for sharing your thoughts on TripAdvisor. We hope you had a smooth trip back home. We are pleased to see, that you appreciate the setting of our hotel. We are sorry to see, that we were not able to fulfil your personal expectations completely. Please be sure that we will follow up on your remarks and work on them, if possible, as they also help us to improve. We would be very happy if we may welcome you again, whenever you decide to come back to Chania and send you all our best wishes! With sunny regards, Konstantinos C Stroutzos General Manager | Avra Imperial Hotel
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Amelia Jane D wrote a review 8 Oct
Harrogate 10 contributions1 helpful vote
+1
We have just returned from our first family holiday at Avra imperial, Chania. We have had the most amazing stay, after a difficult couple of years in the pandemic, it was very much appreciated. All of the staff were so kind, they greeted us and our two year old son at every opportunity. Our little boy would insist on holding hands with the team and a very lovely lady ‘ Ilda ‘on his way in to the restaurant, and all the way to our table. The service was excellent, rooms cleaned to a high standard every day. The building was beautifully kept but most importantly the team of Avra imperial were so welcoming. We have made some amazing memories that we will look back on for many years. Thank you all!!
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Date of stay: September 2021Trip type: Travelled with family
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Response from Konstantinos Stroutzos, General Manager at Avra Imperial Hotel
Responded 1 week ago
Dear ameliajaned, Thank you for being our guest and for writing such a generous review. We are delighted you had an enriching stay and that you loved our well maintained surroundings, our Staff, and the relaxed environment we offer. We look forward to welcoming you back soon so that you enjoy more of what we have to offer. Thank you again for choosing Avra Imperial Hotel Best regards Konstantinos C Stroutzos General Manager | Avra Imperial Hotel
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babybeckton wrote a review 4 Oct
Horsforth, United Kingdom105 contributions67 helpful votes
+1
We have just arrived home from this beautiful resort. We travelled with our two young children 4 months & 2 years) and I must praise the hotel for helping ensure they made it as easy as possible. Prior to arriving I made a request on there website for some bits to help make the stay easier. Online you can request a number of things however see below what was given for us. Bottle steriliser Bottle warmer Baby camera (didn’t use this) Bouncer Stroller (for the evening for our 2 year old) saved us travelling with 2. Travel cot All were in fantastic condition and made it so much easier especially with bottle making. We had a room with a private room which as lovely as it was it does get quite shaded which means you can’t sit out as much which was a shame for us and the pool was colder. If I was to visit again (which I would 100% consider) then I would get a shared pool especially for the children as they had a safety gate. The food was amazing, we were half board so had morning and evening meal. Let’s just say I over indulged. Always something to offer with vast array of meats (fillet steak, lamb etc) fish and vegetarian options. Kids section which my daughter loved. Dessert for a buffet was one of the best selection i have seen. I would say the drinks are a bit of the pricey side. The area doesn’t have much around it which is a downside for me as I like to have a walk. The beach poolside is beautiful and great to relax . It was quite windy while we were there so the beach was out of action. We did have an issue with the drainage in the shower which resulted in a flooded bathroom and into the bedroom however maintance came and sorted. Entertainment was slightly disappointing as nothing really happening on an evening and nothing for the kids unless you take them to the kids play park. This may just have been the time of the year. I would return here in the future.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Konstantinos Stroutzos, General Manager at Avra Imperial Hotel
Responded 1 week ago
Dear babybeckton Thank you for giving the time to share your comments on your recent stay at Avra Imperial Hotel. We are absolutely thrilled to read such a positive review of our hotel. We feel honored to know that you had a wonderful time. Our guest's well-being is our utmost priority and it’s overwhelming to read how our phenomenal team took absolute care while with us. Thank you so much for this great feedback and rating! Warm regards Konstantinos C Stroutzos General Manager | Avra Imperial Hotel
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Domi-Frida wrote a review Sep 2021
Polignano a Mare, Italy45 contributions18 helpful votes
If you are looking for a 5-star hotel for your holiday in Crete, Avra Imperial Hotel must be your choice. First of all its location is perfect for reaching Chania and the very famous beaches of Elafonissi and Balos on the other side. This 5-star hotel is huge! In fact, it boasts 5 restaurants, 2 bars, 1 beautiful Spa, different swimming pools scattered throughout the hotel area for both adults and children. Avra is perfect for couples but also for families and offers high-end services. The food is excellent for both breakfast and lunch at the buffet restaurant (we went out for dinner). In addition, we were also pleased with its a la carte restaurants. The rooms are spotless and in general, the whole hotel is very nice and clean. The staff is very kind and ready to fulfil our every request. We would love to go back soon!
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Date of stay: September 2021
Rooms
Cleanliness
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Response from Konstantinos Stroutzos, General Manager at Avra Imperial Hotel
Responded 1 week ago
Dear Domenico S We would like to thank you for choosing Avra Imperial hotel for your recent stay at Crete and for taking time to share your kind comments. Providing you exquisite hospitality experiences and tailor made services is a primary concern to our team and we are very glad that you enjoyed your stay We thank you again for your comments and we are looking forward to welcome you back Kind Regards Konstantinos C Stroutzos General Manager | Avra Imperial Hotel
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PRICE RANGE
US$128 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avra imperial beach hotel chania town, avra imperial beach resort and spa
LOCATION
GreeceCreteChania PrefecturePlataniasKolymbari
NUMBER OF ROOMS
328
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Frequently Asked Questions about Avra Imperial Hotel
Which popular attractions are close to Avra Imperial Hotel?
Nearby attractions include Kolymbari beach (0.3 km).
What are some of the property amenities at Avra Imperial Hotel?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Avra Imperial Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Avra Imperial Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Avra Imperial Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Avra Imperial Hotel?
Conveniently located restaurants include Ioannis Kafenagogeio, Palio Arhontiko, and Edem Taverna.
Are there opportunities to exercise at Avra Imperial Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Avra Imperial Hotel have an airport shuttle?
Yes, Avra Imperial Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Avra Imperial Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Avra Imperial Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Avra Imperial Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.