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TUI Family Life Orquidea

Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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TUI Family Life Orquidea
TUI Family Life Orquidea
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1,649 Reviews from our TripAdvisor Community

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Showing 1,328: English reviews
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Reviewed 2 days ago NEWvia mobile

I think of this property is that of the hotels i've been on this is the minimum deserves its stars. we booked a large suite when we were 5 people where the three were respectively, 3, 7 and 10 years. Our room was just fine, but not satisfactory. Cleaning: we sill founed broken glass 6 days after arrival and we...

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Thank Morten G
berkshire
Reviewed 3 days ago NEWvia mobile

Quick family short 4 night break We found the hotel surprisingly fab. Very clean.. Staff extremely friendly. We had a 6 berth room.. Which was brilliant to fit our 3 kiddies in. Pools were a lovely size not deep.. So kids could just go in without the worry. Restaurant food was delicious.. Only reason I gave it a 4 not...

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2Thank Demented_Em
Reviewed 3 days ago NEW

Lovely hotel the rooms were clean and fresh, the restaraunt had food to suit everyone and snacks were available throughout the day, the staff were all friendly and helpful. The reps worked tirelessly at entertaining, special mention to Emma who my two year old grandson fell in love with. As it is a family hotel there are a lot of...

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1Thank Fiona C
Cumbria, United Kingdom
Reviewed 4 days ago NEWvia mobile

I recently stayed here with my sister and niece (aged 3). The majority of staff were pleasant and the surroundings/hotel beautiful however the facilities very lacking a 'play park' with just a slide. The food was very disappointing, some mornings the pancakes were not cooked properly and i regularly seen staff using the same utentsil for raw and cooked meat...

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Thank Bitewise
London, United Kingdom
Reviewed 6 days ago NEW

my wife and I went with our daughter and partner and grand daughter. apartments are great and lots to do very enjoying place very friendly staff food is good to .I would recommend this hotel for familys

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2Thank 123rob186338
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed here for one week with my three boys ages 15 & 11 year old twin boys . Was greeted by TUI Rep at reception with a glass of wine. Very friendly and helpful reception staff . Room updated , beautiful ! Beds were so comfy , decor very modern. I stayed on the 9 th floor ( superior room)...

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7Thank Sarahmt80
Hertford, United Kingdom
Reviewed 1 week ago NEW

Seventh floor room with sea view, was worth every penny of £21 paid for upgrade, very smart modern room on two levels. Recently modernised, good bathroom lower living area had a flat screen tv on wall, fridge kettle lots of plugs even a USB charging slot. Big sofa lots of storage and free safe. Free and surprisingly good wifi in...

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1Thank Jeff L
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guests, First of all I 'd like to thank you for taking the time to write a review. Your comments are very much appreciated and the suggestions will be shared with our staff. We are pleased to hear that the room was to your satisfaction and that you found the wifi surprisingly good. Thank you as well for your...

Blyth
Reviewed 1 week ago via mobile

Booked as a last min holiday, lots of pros and a few cons that are not any fault really of the hotels. The rooms are fab and clean and we're kept clean throughout our stay, the best room I've stayed in! All the staff friendly and the tui reps are fab and always happy to help! Fab with the kids...

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4Thank Caranzac
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guests, Thank you for sharing your experience here on Tripadvisor. It's great to hear that your children enjoyed the Chocolate Party and the Pizza party! We're thrilled to hear that the room was the best you've stayed in and very happy for the positive comments regarding the food. Thank you very much for highlighting our staff as friendly and...

Reviewed 1 week ago via mobile

Leaving tomorrow after a 7night family holiday with my husband & our 3.5yr old daughter. We stayed in September for a week as well and had a great holiday too. This time round, hotel is still as good. Food good. Rooms very clean & fresh decor. Entertainment team are amazing-the energy of the team is outstanding! Juno is by far...

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4Thank Jaynesdh
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guests, Thank you for your recent visit to our hotel. It is an honour for us to receive comments from returning guests. It makes us very glad to hear that you had a lovely holiday, but it was sad to hear that your daughter wasn't well. We really hope she's feeling better soon. With all our best wishes from...

County Dublin, Ireland
Reviewed 1 week ago

We just got back from a great holiday - Gran Canaria - TUI Orquidea hotel ! Rooms are clean and big. We pay extra for a sea view and it was perfect (see my pic).We always slept with open window listening to the waves. Hotel has many big pools and access to the beach. You can have a great walk...

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10Thank ShoelacelessShoes
JAVIER M, Gerente at TUI Family Life Orquidea, responded to this review

Dear guests, It's wonderful to hear that you have had a great holiday! We are very pleased to hear that you liked the room and the food in the restaurant, thank you so much for your positive comments. We hope we will have the opportunity of welcoming you back soon. With kind regards, Javier Maeso, Hotel Manager, Tui Family Life...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Taverna By The Sea
Taverna By The Sea
Cuisines: Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about TUI Family Life Orquidea

Address: Viejos Tendereteros s/n, 35107 Bahia Feliz, Gran Canaria, Spain (Formerly Orquidea Hotel)
Region: Spain > Canary Islands > Gran Canaria > Bahia Feliz
Price Range: $195 - $343 (Based on Average Rates for a Standard Room)
Number of rooms: 255
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Questions & Answers

Here's what travellers have asked, with answers from TUI Family Life Orquidea staff and other travellers.
344 questions
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Questions? Get answers from TUI Family Life Orquidea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor, spa area €3 a day kid free pool and sun beds”
jeffl718, 23 May 2017 | Read review
“higher floors will have better view”
ShoelacelessShoes, 19 May 2017 | Read review
“High floor for best views and quieter.”
  • View from 9th floor
  • Nice view at night
  • 3 pools
636dannya, 17 May 2017 | Read review
“The higher rooms have the best views and it is worth paying the extra to have a sea view.”
N1197CGsandrac, 9 May 2017 | Read review
“if you want to get to sleep before midnight, choose the adjoining TUI hotel and not this one”
157seanp, 8 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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