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Eden Resort & Spa

Travellers' Choice award winner
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Eden Resort & Spa
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1,426 Reviews from our TripAdvisor Community

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Showing 1,073: English reviews
Bratislava, Slovakia
Reviewed 1 week ago

Visited this hotel already second time with kids and it was wonderful. We appreciated that they gave us upper rooms (after my request) as well as allowed us to check in earlier as we had kids and quite a long journey behind us. We got a great plate full of local fruit with chocolates and nuts as a welcome gift....

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Helpful?
Thank mmel1978
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued guest We are ever so grateful for your review! Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing. We are so glad you found us to be a strong option among many excellent businesses in the area. Our leadership and front-line staff is constantly looking...

Kilwinning, Scotland, UK
Reviewed 1 week ago

Just returned from a 5 night stay at this beautiful spa resort. From arrival to departure we had a lovely time, made extra special by the very attentive but unobtrusive staff. Yes, service can be rather slow however this is the Sri Lankan pace of life and you have to learn to adapt to that! We opted for room only...

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Helpful?
1Thank QueenOfHols31
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest, It seems we have failed to serve you the way you deserve. That is unacceptable. Everyone in our organization is familiar with our mission statement which is focused on making certain our customers come first. Thank you for taking the time to bring up these issues via your review. We are looking into it and have...

Reviewed 1 week ago via mobile

Staying here for 3 weeks on our last week now I can honestly say it's absolutely fantastic I just don't want it to end the hotel is brilliant the staff are so lovely and friendly they really look after you the new year gala dinner was outstanding had a fantastic night the food is wonderful loads of choice and your...

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Helpful?
1Thank Dianne S
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued guest Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences.Our goal after all; is to provide customers with superior products that exceed their expectations.We believe the only way for us to deliver first class products and experiences is by knowing what our customers love...

Reviewed 1 week ago via mobile

This is a tricky review to write as the hotel is lovely and we really enjoyed our stay. However I can't rate it as 'excellent' because as times the service was painfully slow. We had traveled a fair amount around Sri Lanka, with Eden being our final stop, so we were quite used to slow service. We were staying on...

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Helpful?
Thank Lindsay T
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest, As the person in charge of staffing and customer service I am very dissapointed that we failed you.Our commitment is to have staff that prioritizes the needs of the customer and is solution-driven every single time. Please receive my most sincere apologies for service delays @ some outlets and know that I am looking into the...

London, United Kingdom
Reviewed 1 week ago

Liked Best: - helpful, friendly staff who went above and beyond to help us with everything - large variety of food in the breakfast buffet - beautiful, quiet, clean beach - lots of options for romantic couples - beach dinner, treehouse dinner, couples massages - new years eve is beautiful, lots of parties and fireworks on the beach, so its...

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Helpful?
Thank meow1991
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest, When we first read your review we could not help it but smile. Everyone here is always on the lookout for products that are consistent and will always exceed the expectations of our customers.Your review serves as a confirmation to all of us that our efforts in the selection process are making a difference in the...

Norwich, United Kingdom
Reviewed 1 week ago

This hotel was one of six hotels, we stayed in, on our tour of Sri Lanka and was the best. It has direct access to the beach and a great pool area. The food was excellent and the staff were friendly and helpful. The rooms were spacious and there was a good view over the pool towards the sea. A...

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Helpful?
Thank Eric L
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise. We want every single customer that walks through our doors to experience the same level of service. It is thanks to customers like you taking the time to tell us what we are doing right that we...

somerset
Reviewed 1 week ago

Well what can I say a fantastic holiday had by all :) The flight out was pretty good, good choice of entertainment on the flight and drinks too. Made it even better when the captain announced it was just shy of 10 hours (Lovely)..Airport: extremely quick process no hanging around in massive queues, although the first initial thought was that!...

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Helpful?
Thank LouJay12
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued guest, Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible products and experiences.Our goal after all; is to provide customers with superior products that exceed their expectations.We believe the only way for us to deliver first class products and experiences is by knowing what our customers love...

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago via mobile

We stayed at this hotel for 8 nights with our kids aged 13, 11 and 9. The hotel was unable to cater for all of us in a single room or suite and so we booked 2 rooms. The hotel was able to place us side by side on level 3. We requested a high floor the to the tsunami...

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Helpful?
Thank AliciaFiedler
Mumbai
Reviewed 2 weeks ago

1. We had cheked in with a toddler and we were provdied with 2 single beds joined together. 2.We did not get an reply from them inspite of writing to them and inquiring about facilities for a toddler. 3. We were served prawns in a VEG MARGHERITA PiZZA. Can you believe it! 4. On the day were checking out we...

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Helpful?
Thank BijPre
Eden R, Manager at Eden Resort & Spa, responded to this review

"Ayubowan" Dear Valued Guest We are sad to hear we did not provide you with the best possible experience. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening.You deserve better and we intend to right this wrong. Internally, we are already investigating the...

Andover, United Kingdom
Reviewed 2 weeks ago

The Eden Resort is just off the main Colombo / Galle road set in its own gardens and fronting onto the Bentota estuary. Our room was fairly typical of most modern hotels and equipped with all the usual facilities, including en suite shower and loo. It has UK/eu and Indian sockets so no need for adaptors. There is also a...

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Helpful?
Thank CNP_13503822

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Relax on a beach chair with a tropical cocktail and watch the sun set over the Indian Ocean. Walk on miles of pristine beaches as the sky and water merge as crimson and gold. Let our experienced massage therapists melt away the stress from your body at our elaborate spa. Select a bottle of wine from our elaborate wine cellar and sit down to a fine dining experience like no other. Curl up in your luxurious room and drift into your dreams without a care in the world. Enjoy five-star luxury at the Eden Resort and Spa, your ultimate beach holiday destination in Beruwala, Sri Lanka. ... more   less 

Additional Information about Eden Resort & Spa

Address: | Kaluwamodara, Beruwala, Sri Lanka
Region: Sri Lanka > Western Province > Beruwala
Price Range: $164 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eden Resort & Spa 4.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Travelocity and Expedia so you can book your Eden Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eden Resort And Spa
Eden Hotel Beruwala
Eden Resort Beruwela
Eden Hotel Beruwela
Eden Resort Sri Lanka
Eden Resort & Spa Sri Lanka/Beruwala
Hotel Style:
#1 Top resorts Hotel in Beruwala
#2 On the Beach Hotel in Beruwala
#2 Spa Hotel in Beruwala
#2 Luxury Hotel in Beruwala
#4 Romantic Hotel in Beruwala
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Spa staff and other travellers.
51 questions
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Questions? Get answers from Eden Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“laundry service is super good value and really efficient.”
 of 5 bubbles andysspanners, 12 Jan 2017 | Read review
“Rooms on ground level we found best”
  • Fruit delivered to our room
  • Flower in our room
  • Plate of fruit delivered to our room
  • Our room
  • Towel art
  • Our room
 of 5 bubbles 590tanyan, 12 Jan 2017 | Read review
“choose any corner room! we were in paradise suite and they gave us room 335 which is in the corner, it was hugeeee!!”
  • bath has a jacuzzi in it.
  • paradise suite room 335 corner room, looking out towards the beach/lounge area
  • huge bathroom, 2 showers, 2 sinks, lots of helpful amenities, hair dryer included
  • balcony looks out onto the hotel grounds, pool area etc
  • room decor i came back to after my fiancé proposed!
  • paradise suite room 335 corner room
 of 5 bubbles meow1991, 7 Jan 2017 | Read review
“Room at the front high up to get a good view”
 of 5 bubbles 515ericl, 7 Jan 2017 | Read review
“There is a lot of woodwork in the rooms which are not maintained. Please dont keep any food items as ants will attack it during the day.”
 of 5 bubbles BijPre, 4 Jan 2017 | Read review
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