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The Palms Hotel

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The Palms Hotel
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738 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Southampton, United Kingdom
Reviewed 4 days ago NEW

We usually take a two week cruise holiday and this was our first 2 week land holiday and WOW, we were converted! We arrived at 10pm on a Friday evening and first impression of the hotel was wow this looks beautiful, we were t disapointed. We were checked in and given our room key and asked to make our way...

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1Thank Alyhels
New Plymouth, New Zealand
Reviewed 2 weeks ago

Lovely property on the beach . very clean and nice ocean view rooms, well maintain garden and beach . awesome food. what a delicious desserts, stunning pool . nice layout of lie lows, free pool towels. superb entertainments on Friday and Saturday all pretty .ladies on the floor. like pea cock. wearing blue sarees . Ruchira is the best

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2Thank gpunsiri
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you very much for your encouraging comments and we are delighted that you have enjoyed the services & Facilities. We do appreciate your ongoing support of The Palms. Beruwala and look forward to the pleasure of welcoming you back on your future visits. Thanks & regards Ruchira Karunarathne

Victoria, Canada
Reviewed 2 weeks ago

3 night stay as part of a private party. A combination of hosted events & half board. Hosted events,meals, function rooms, bar were excellent as were rooms, facilities like the seafood restaurant & pool. Warm greeting to hotel with excellent, responsive staff. Dining room food as part of half-board was typical Sri Lankan beach hotel fare, combining eastern & western...

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1Thank Moira M C
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your loyal patronage. We are delighted to know that you enjoy residing with us during your visits to The Palms , Beruwala. and we are delighted to know that you enjoyed the services provided by our associates, our clean and comfortable rooms and the sea food cuisine We hope your stay with us was a memorable one...

Oslo, Norway
Reviewed 2 weeks ago

Hotel grounds was beautiful. The hotel is right at the also beautiful beach, but there's a fence keeping the beach peddlers away from the hotel guests. The staff is courteous and very nice. Rooms are pretty standard, well kept and clean. All the rooms have a sea view and balcony. Ground floor room have direct access to the gardens. The...

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1Thank Simira
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your review of The Palms Beruwala. Please accept our apologies for the inconvenience caused. We assure you that we will take measures to ensure that these issues do not recur. We appreciate your feedback and look forward to another opportunity serve you better in future. Thank you. Best regards, Ruchira Karunarathne

Kuwait
Reviewed 2 weeks ago via mobile

A lovely hotel right on the beach. There was also a stunning pool and plenty of loungers in the gardens and around the pool. The food was excellent and the staff friendly and helpful. The beach was not great for swimming. The Palms is great for singles or families. It is also very convenient for sight seeing. Highly recommended

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2Thank Lincey123
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your wonderful review of The Palms, Beruwala. We are delighted to know that you enjoyed your stay with us and enjoy the finest Palms hospitality we have to offer. We do hope your stay with us has been a wonderful and memorable one and we look forward to welcoming you again during your next visit to Colombo....

Hong Kong, China
Reviewed 2 weeks ago

Lovely hotel with huge, sea facing rooms that are clean and quiet. The (smart-casual) restaurant serves good food and the bar serves decent snacks all day. The pool is lovely and I made good use of the gym too, which is clean and modern. I was very pleased overall.

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2Thank RobynQ26
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your review of The Palms Beruwala. We are delighted to know that you had a wonderful stay with us and enjoyed our comfortable rooms and the services provided by our associates. We look forward to welcoming you again during your next visit to The Palms, Beruwala. Thank you. Best Regards, Ruchira Karunarathne.

Rajkot, India
Reviewed 3 weeks ago

This property seems to be from the British times, requires a lot of renovations in rooms and bathrooms. Rooms are small, not clean and deteriorating. Bathroom had an improvised shower stall, the size 3 feet x 2.5 feet. I do not understand how heavily built people can fit themselves inside. The shower stall had no place to keep your soap/shampoo...

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2Thank rsjadeja
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your review of The Palms Beruwala. Please accept our apologies for the inconvenience caused. We assure you that we will take measures to ensure that these issues do not recur. We appreciate your feedback and look forward to another opportunity serve you better in future. Thank you. Best regards, Ruchira Karunarathne.

Moratuwa, Sri Lanka
Reviewed 5 weeks ago

First of all let me thank you Rohan and your staff for the wonderful time we had at your hotel! Everything was really great and we really enjoyed the stay. Your hospitality was exceptional and I, together with our families really appreciated it. The hotel is well maintained and really looks great with the lighting during the nights. very good...

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1Thank drcdemotte
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your five star comments and pleased that you and your group have enjoyed the services & facilities during your stay with us. We do appreciate your support and look forward to the pleasure of welcoming you back on your future visits. Thank You. Yours sincerely. Ruchira Karunarathne

Reviewed 13 January 2017 via mobile

The location is great right on the beach and many nice restaurants about, staff are friendly and polite, never had an issue in the hotel with the staff very accomodating and very friendly! the place isnt too luxurious its perfect for a simple getaway and gives you exactly what you need to relax and unwind, and best part is almost...

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1Thank Shehzado
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

We highly appreciate your review of The Palms, Beruwala. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide you and all our guests with the highest standard of services in the industry and to that end...

Carmarthen, United Kingdom
Reviewed 10 January 2017

IF YOU ARE LOOKING TO HAVE A FAB XMAS IN THIS HOTEL PLEASE BEAWEAR THEY CELEBRIATE XMASDAY ON XMAS EVE SO YOU CAN NOT HAVE WINE OR A beer etc,newyears eve night is so flat we should have gone on the beach with the locals.the foodisnot as some say on trip advisor so make sure you check everything befor you...

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1Thank greasemonkey2013
Management_CFH, Assistant Manager at The Palms Hotel, responded to this review

Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Palms Hotel

Address: Moragalla, Beruwala 0034, Sri Lanka
Region: Sri Lanka > Western Province > Beruwala
Price Range: $138 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Palms Hotel Beruwela
The Palms Hotel Sri Lanka/Beruwala
Hotel Style:
#4 Luxury Hotel in Beruwala
#5 On the Beach Hotel in Beruwala
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel staff and other travellers.
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Questions? Get answers from The Palms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are balcony sea views”
  • Sunset from our balcony
  • Hotel garden, beyond the Pam trees is the Indian ocean
 of 5 bubbles Alyhels, 15 Feb 2017 | Read review
“Ground Floor”
 of 5 bubbles gpunsiri, 4 Feb 2017 | Read review
“We enjoyed being on the lawn with a view of the pool & ocean”
 of 5 bubbles m0iramc, 4 Feb 2017 | Read review
“Ask for a sea facing room”
 of 5 bubbles RobynQ26, 2 Feb 2017 | Read review
“Beach facing rooms have great view”
 of 5 bubbles rsjadeja, 23 Jan 2017 | Read review
5 of 5