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El Tucano Resort & Thermal Spa

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El Tucano Resort & Thermal Spa
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293 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Costa Rica
Reviewed 1 February 2010

Frankly, this is our favorite hotel in Costa Rica no matter how many stars. We love the location, we love the rooms (down by the river), we love the dining room view although the food can by iffy at times. The service is fantastic for us and the spa mud bath is to die for. This is a very local...

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2Thank happyincr
Chicago
Reviewed 11 January 2010

This hotel was the only bad experience we had in Costa Rica!!! It gets a 0 in every single aspect of what a hotel could offer, and for the price you could find way better hotels for same or less value.

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3Thank skyred
Chandler,AZ
Reviewed 5 October 2009

We stayed there in August 2009 and it was wonderful,we've been to Costa Rica twice before and have done all the tourist things and we just wanted to relax and enjoy the beautiful country,we couldn't have picked a better place than El Tucano. The grounds were just beautiful,the food delicious, and the staff were amazing,I've never felt more welcome,the thermo...

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1Thank azcrazeee
Boston
Reviewed 26 August 2009

The hotel is pretty, though needs some face lifting, but is very clean! The staff was wonderful, especially at the restaurant, where breakfast was beautiful, overlooking jungle and river ( we saw a sloth!) Thermal pools and steam hut were our favorites, and the nature trail was gorgeous. Frank, who runs the tours from the hotel, was the best part...

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1Thank mel011
new york
Reviewed 14 August 2009

Hotel was nice and clean. Nature walk is pretty and Frank is great.... However... it is just really way too far out of the way. Nothing really to do their. Stay in the Aernal area... much more fun area !!!

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2Thank klaf
Cooper City
Reviewed 3 August 2009

For the price, the Occidentel was a bargan. There are real Tucans on the property and an amazing mountain stream running ajacent to the property. Breakfast overlooking the jungle and stream every morning was unforgettable..The best part of the trip however was booking all of our daily excursions with Frank from Frank Tours! There is no one better period. And...

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1Thank luvin-life09
Boston, Massachusetts
Reviewed 17 July 2009

This hotel gives you the complete Puri Vida"rainforest" experience complete with natural hotsprings, exotic birds, snakes, sloths, frogs. The rooms are basic, nothing amazing, but I would hope you're not coming to this amazing country to sit in your hotel room watching TV. There is a gorgeous river that runs around the parimeter and my husband and I found ourselves...

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1Thank vegetraveler
California
Reviewed 14 July 2009

The massage was nice but the lady that did the massage used her bare hands to get cream from jar. I was thinking the whole time how many people had she used the same jar for. Did I get other clients dead skin, or did other people get my dead skin

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2Thank Parrita07
Idaho
Reviewed 28 May 2009

The one good thing would be the service. Everyone that worked there was very kind. On the other hand, the rooms were outdated, the T.V was tiny, the excerise room was awful, the treadmill was from the sixties, and the pools sucked. I will never stay there again.

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2Thank lheavenly
Chicago, Illinois
Reviewed 14 April 2009

My husband and I could not have stayed at a more wonderful hotel. The staff, especially in the restaurant, was terrific. The grounds were beautiful. We loved being able to wake up at 6:00am and go down to the pool, hot tubs and sauna. We reserved all of our tours through Franks tours and could not have been more pleased....

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Thank Venice2007

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
El Tucano Hotel’s main guest is Mother Nature. The hotel has 87 rooms, including two luxury suites, though the real luxury is the chance to take a bath in its thermal waters. Featuring a 500 people capacity restaurant and conference halls for 200 people, both areas are surrounded by the primary forest housing a countless variety of flora and fauna. El Tucano Hotel has one of the most complete spas in Latin America where all the visitors renew their body and soul thanks to the communion received by the gifts of nature. In its extension of almost 7 acres of land and 9000 m2 of construction are produced 80 liters of water per second flowing from the 7 springs of thermal waters. The hotel has three hot springs pools recently remodeled and a hot water river with wonderful waterfalls and natural pools (surrounded the whole property), guests can swim in and let the river take all its problems while they get renew with its powerful energy. There is also a tennis field, several trails through the forest and mini golf area, though the best activity to practice at El Tucano is relaxation while contemplating the great masterpiece that surrounds it. ... more   less 

Additional Information about El Tucano Resort & Thermal Spa

Address: Aguas Zarcas, San Carlos, Costa Rica (Formerly Occidental El Tucano & Spa)
Region: Costa Rica > Province of San Jose > San Carlos
Price Range: $104 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Tucano Resort & Thermal Spa 3.5*
Number of rooms: 87
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Also Known As:
El Tucano Resort And Thermal Spa
El Tucano Resort & Thermal Hotel San Carlos
Occidental El Tucano Hotel
Occidental El Tucano Resort
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Questions & Answers

Here's what travellers have asked, with answers from El Tucano Resort & Thermal Spa staff and other travellers.
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Questions? Get answers from El Tucano Resort & Thermal Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a lower level room away from public areas for more quiet.”
 of 5 bubbles Handywoman9, 20 Nov 2016 | Read review
“If you want vie get the top rooms.”
 of 5 bubbles yanilz, 3 Nov 2016 | Read review
“The rooms closest to the entrance are closest to the pools.”
 of 5 bubbles SandiK486, 30 Jun 2016 | Read review
“ask it near the hotsprings so you dont have to walk a lot”
 of 5 bubbles N7395GEcarlosl, 20 Apr 2016 | Read review
“WiFi is available in the main office/lobby area.”
 of 5 bubbles Tootsall, 8 Mar 2016 | Read review
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