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Family Life Creta Paradise by Atlantica

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#1 of 11 Hotels in Gerani
Certificate of Excellence
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Family Life Creta Paradise by Atlantica
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854 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Parainen, Finland
Reviewed 14 August 2015

This was our third visit to Creta Paradise. We have been pretty happy and satified so far but this vacation developed some clouds to our horizon. Just a couple of hours before we left our home to travel to Crete we got a phone call from our travel agency that the family room that we had booked had a broken...

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Helpful?
2Thank petris424
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Petri, First of all we would like to thank you for taking time for a review on Trip Advisor and for your positive thoughts. We would like to apologize for the issue with your room before your arrival, and indeed it was an unpleasant situation also for us that’s why we did our best to fix the technical problem...

Salisbury, United Kingdom
Reviewed 14 August 2015

There are a few niggles about the hotel such as Wi-Fi not working properly and some maintenance that needs carried out but nothing that stands out as poor. What stands out as AMAZING though are the team of people. All of them were superb and made the whole experience so much more enjoyable. Hazel the rep was very welcoming and...

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1Thank David M
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear David, Thank you very for choosing the Atlantica Caldera Creta Paradise for your recent relaxing vacation. We feel delighted that you left the hotel with the feeling to another visit in the future where you will be able to join the warm hospitality from the people mentioned and all our Team. Wishing you all the best and looking forward...

Sunny England
Reviewed 13 August 2015 via mobile

Firstly I would like to thank a few members of the staff who did that bit extra. Vicki the entertainer always made time for everyone and worked so hard, Kiki in the reception area bar worked very hard to ensure that we always had drinks and she didn't stop despite being rather heavily pregnant. Hazel the rep always tried to...

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3Thank poodle88
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalispera from the Atlantica Caldera Creta Paradise! How wonderful to start such a honest comment by mentioning you satisfaction with the service provided by our Team. We would like to thank you for taking time to review your feedback and your recommendations which have already been taken into consideration. We definitely wish to welcome you again next year where you...

Leicester, United Kingdom
Reviewed 13 August 2015 via mobile

Lovely hotel with fantastic staff !!! Massive thanks to Rep Hazel so friendly and welcoming! Vicky the entertainment organizer was absolutely brilliant, never pushy loved the afternoon quiz !!! And lastly Theo, our evening waiter such a lovely guy who really went out of his way to make sure we had a great evening. The hotel is lovely as was...

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2Thank debbie4568
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Debbie, Thank you very much for your wonderful feedback and the recommendations. It is our aim to extend our Cretan hospitality to all our guest so ensuring they leave the hotel with their sights on when they can return. We hope we shall have the pleasure of welcoming you back at the Atlantica Caldera Creta Paradise in the near...

Oxfordshire, United Kingdom
Reviewed 13 August 2015

Arrived home on Tuesday after a week at the Atlantica Caldera Creta Paradise Hotel First, it is a lovely hotel, very clean and the food is lovely, we did get a sunbed everyday but we was at the pool at around 7.30am, there was 6 of us so thats why we were early, we didnt actually sit at the main...

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2Thank vouvant123
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalispera from the Atlantica Caldera Creta Paradise, We wish to thank you for posting your feedback on Trip Advisor about your recent stay to us and also for all your kind comments. We would look forward to welcoming you back in our Resort for a future enjoyable stay with us. Our warmest regards Sophia Damavoliti Guest Relation Manager

Reviewed 12 August 2015

This is a very good hotel and has lots of excellent features. We stayed for one week with our 5 yr old daughter on AI basis. I'll start with the positives- Champagne and pastries on arrival, bags taken to your room for you. The food in the main restaurant was very good with very good selections for breakfast, lunch and...

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1Thank Jon N
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Jon, first of all, we would like to thank you for taking the time to write your review but also for all your kind words regarding the food, our services and premises. Nothing gives us more pleasure than a warm welcome for all our guests and their smile during their departure. We really sorry that there are no pedaloes...

Copenhagen Region, Denmark
Reviewed 10 August 2015

Just arrived home from a lovely family break at Creta Paradise, We have stayed at many all inclusive hotels around Europe and this would rate as one of the best if not the best. Firstly to the room we were given, we knew before we arrived due to availability we had a basic room, the location of our room was...

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1Thank dougieg14
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalispera from the Atlantica Caldera Creta Paradise, Thank you for taking the time to leave your positive and kind comments on Trip Advisor following your recent visit. We are delighted to learn that we provided you with such a memorable and relaxing experience. Your kind comments have been shared with our Team and we are all looking forward to welcoming...

London, United Kingdom
Reviewed 10 August 2015

We have just returned from our 3rd visit to this hotel, and once again we were not disappointed. We stayed in a suite with private pool which was fantastic overlooking the main pool area but just private enough to forget you were in a large hotel. The secret is the staff, Manos the hotel manager spends considerable time throughout the...

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1Thank Michael L
AtlanticaC_Paradise, General Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Michael, We appreciate your comments regarding your stay at Atlantica Caldera Creta Paradise. It is always a pleasure to receive such a positive feedback. I will share your comments with our team, who I am certain will be encouraged by your comments. Thank you for having given us the opportunity to extend "Atlantica Hospitality" and look forward to having...

Reviewed 8 August 2015 via mobile

Just got back from a week at this lovely family hotel! We were greeted by hazel our Thomson rep with a big smile and lots of info regarding the meeting later on (I missed it as I fell asleep!). There was also fresh orange juice for the children and prosecco for the adults and some pastries. A really nice touch...

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4Thank Jeeza81
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Kalispera from the Atlantica Caldera Creta Paradise. Firstly a big thank you for this fabulous and generous comment review of your recent stay in our Resort. We are delighted to learn that you found our Hotel so beautiful and special and that your expectations were met through the service you received from everyone here. Makes us more than happy that...

London, United Kingdom
Reviewed 8 August 2015

Very pleasantly surprised with the hotel layout, the staff and the food. Having been to Corfu earlier in 2015 and Turkey last summer, this was certainly a 'step up' in quality and made for a great 2 week break. Special mention must go to ALL staff but especially:- Hazel (Thomson/First Choice) - always on hand to help out Vikki (Entertainment)...

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Thank Pat H
AtlanticaC_Paradise, Guest Relations Manager at Family Life Creta Paradise by Atlantica, responded to this review

Dear Pat, How wonderful to had you with us this August and managed to make your stay so memorable. Thank you very much for all the kind words especially for my Team members mentioned. Wishing to welcome you back very soon, Best regards, Sophia Damavoliti Guest Relation Manager

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
True paradise! The charm of traditional cretan village with modern resort facilities. Ideal for families and couples!11 km from the beautiful town of Chania lies one of Crete’s preserved secrets, the beautiful beach resort of Atlantica Caldera Creta Paradise, situated on the graphic coastline of Platanias. ... more   less 

Additional Information about Family Life Creta Paradise by Atlantica

Address: Gerani Beach, Gerani, Crete 731 00, Greece (Formerly Atlantica Caldera Creta Paradise)
Region: Greece > Crete > Chania Prefecture > Gerani
Price Range: $137 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Family Life Creta Paradise by Atlantica 4*
Number of rooms: 285
Also Known As:
Atlantica Caldera Creta Paradise Hotel Gerani
Bravo Creta Paradise Platanias
Hotel Style:
#1 On the Beach Hotel in Gerani
#2 Romantic Hotel in Gerani
#4 Family Hotel in Gerani
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Questions & Answers

Here's what travellers have asked, with answers from Family Life Creta Paradise by Atlantica staff and other travellers.
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Questions? Get answers from Family Life Creta Paradise by Atlantica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you just want a room stay in the main hotel away from the pool area to peace and quiet.”
 of 5 bubbles Thanados, 19 Nov 2016 | Read review
“we went for a standard room instead of a swim up room which we preferred.”
 of 5 bubbles alm107, 5 Nov 2016 | Read review
“We Moved 3 times and none of them were any good”
 of 5 bubbles Vixter75, 4 Nov 2016 | Read review
“Swim up pool rooms are a must”
 of 5 bubbles jewellery1, 2 Nov 2016 | Read review
“Spend a little more and get a swim-up or shared pool - well worth the money!”
 of 5 bubbles JamieDMRGT, 27 Oct 2016 | Read review
5 of 5