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Warner Leisure Hotels Nidd Hall Hotel

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#1 of 1 Hotels in Nidd
Certificate of Excellence
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Warner Leisure Hotels Nidd Hall Hotel
Warner Leisure Hotels Nidd Hall Hotel
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1,235 Reviews from our TripAdvisor Community

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There are newer reviews for Warner Leisure Hotels Nidd Hall Hotel
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Showing 1,235: English reviews
Reviewed 3 weeks ago

the staff are lovely but the facilities are very dirty, the showers have not been cleaned for a while and the changing rooms floor is dirty, also around the pool looks like it has not been washed for ages

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Helpful?
1Thank Hazel B
Management response:

Thank you for taking the time to let us have feedback on your recent visit to the Spa Leisure Club at Nidd Hall. I was disappointed to learn of your experience, your comments have been passed on to the team responsible for their input and action. Kind Regards Tim Snowdon General Manager

Reviewed 3 weeks ago via mobile

It seems that the only way to get a response from Warner is to post a comment on Trip Advisor. I hesitated to do this as Nidd Hall is beautiful hotel and the facilities are excellent. Initially I emailed my complaint direct rather than make it public so as to give the persons responsible chance to explain but all I...

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Helpful?
2Thank Jeanette M
Management response:

Thank you for letting us know of your recent experience at Nidd Hall, I apologise if our service did not meet your expectations and appreciate you taking the time to share your concerns. Our goal is always to provide a consistently reliable customer service, based on the events you describe we did not achieve this, I can certainly understand your...

Reviewed 3 weeks ago

My wife and me have 'done' several Warner's weekends before in various other similar hotels. Our favourite is Thoresby although it has gone down a bit after some changes in the format were introduced. We spent a lovely weekend here in Nidd Hall, set in the gorgeous Yorkshire countryside​. The staff were brilliant, cheerful and helpful and no request was...

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Helpful?
1Thank Rob N
Management response:

Thank you for taking the time to write a review following your stay at Nidd Hall. I was pleased to learn you had a lovely weekend and the staff were brilliant, cheerful and helpful. Certainly the feedback from Graffiti Classics has been outstanding. I can confirm we are working to having full wi fi access by the end of the...

Burnley, Lancashire
Reviewed 3 weeks ago

This hotel provides mini breaks, Friday/Saturday/Sunday and Monday to Thursday. We had the weekend break in an historic room in the main building. The room was very good, warm with a beautiful view over the extensive gardens. The signiture package was included giving nibbles and a bottle of wine on arrival. The white wine was warm and we requested a...

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Helpful?
Thank Alan T
Management response:

Thank you for sharing your feedback from your recent stay at Nidd Hall. We really do appreciate your kind words regarding your room ,dining experience in the Terrace Restaurant and you really enjoyed the quartet Graffiti Classic. I was disappointed to hear your comments regarding the restaurant, but as I am sure you are aware we are extending the Rawson...

Durham UK
Reviewed 4 weeks ago

Smooth check in then off to our Sinature Room 137 which had been refurbished to a good standard. Pillows changed at our request without issue. Lovely white fluffy towels in the bathroom & plenty of hot water from the Grohe shower. Good selection of tea, coffee, biscuits & snacks along with wine, milk & water in our room. Great selection...

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Helpful?
Thank Hilary1910
Management response:

Thank you for taking the time to write a review following your recent stay at Nidd Hall. I was pleased to learn that you enjoyed your new Signature Room along with the variety of refreshments provided. The Pavilion feedback has been outstanding and I was pleased to hear how impressed you were with the entertainment. We pride ourselves on our...

England
Reviewed 4 weeks ago

We stayed for the Stones weekend, all staff and entertainment great. The team there cannot do enough for you,food and bars top class.Now a few little mistakes. We booked an Historic room as my wife has a bad knee so wanted to park near to reception. arrived to find our reserved parking place was occupied by another car. Told reception...

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Helpful?
1Thank flashj22jlg
Management response:

Thank you for you feedback regarding your recent stay at Nidd Hall. Firstly, I would like to thank you about your kind comments regarding the entertainment and that the food and bars are top class. Regarding the other issues you encountered I apologise if our service did not meet your expectations, our goal is always to provide an exemplary level...

Cambridge, United Kingdom
Reviewed 4 weeks ago

We stayed here for the 'Stones' weekend at Nidd Hall which is set in lovely grounds and countryside. Our standard room in the Courtyard was clean, comfortable, conveniently situated for the Rawson Restaurant and the Pavilion for the entertainment and not too far from Reception. Parking in the courtyard was normally full but spaces could normally found a short distance...

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Helpful?
Thank DavidL952
Management response:

Thank you for taking the time to comment on your recent stay at Nidd Hall, we certainly appreciate your feedback. The feedback regarding the Stones has been fantastic and I am pleased you enjoyed them. I am also pleased to note you enjoyed the food, once the restaurant extension has been completed at the end of April, we are confident...

Cleethorpes, United Kingdom
Reviewed 4 weeks ago

When we booked we were simply told that the "restaurant was being refurbished" which fell far short of describing the true extent of the major building works being carried out almost under our bedroom window, and when we complained we were moved from the signature room we had paid for, to a standard room. The staff's attempt to "transfer the...

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Helpful?
Thank Paul H
Management response:

Thank you for sharing your feedback from your recent stay at Nidd Hall. However, we are disappointed to hear your comments about our service. I apologise if the building work impacted on your stay, this work will be completed by the end of April and we are confident this will improve the dining experience. Thank you for taking the time...

leeds
Reviewed 4 weeks ago via mobile

Just returned from the Stones weekend, the tribute band were fantastic. Nidd Hall is a truly beautiful hotel with extensive grounds also beautiful and well looked after. We had a signature room and we couldn't fault a thing. The breakfasts & evening meals we had were really nice plenty to choose from again couldn't fault a thing, the tables were...

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Helpful?
Thank lexi41
Management response:

Thank you for sending such kind, enthusiastic compliments, we certainly appreciate them. We have already received outstanding feedback regarding the Stones, everybody enjoyed them. I was pleased to note you enjoyed your room, breakfast and evening meals and the staff were a credit to the hotel. I will of course pass on your kind comments to all the team members...

Harrogate, United Kingdom
Reviewed 4 weeks ago via mobile

What a welcoming hotel! The team on reception were delightful, so chatty and informative. We treated ourselves to a scrummy afternoon tea, beautiful homemade cakes which were second to none! The room we were in was also stunning with a lovely view over the gardens on an untypical sunny Yorkshire day! Later that evening we had a truly unforgettable meal...

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Helpful?
Thank rosie-posey92
Management response:

Thank you for your fantastic review and awarding us a perfect rating. It was lovely to note you enjoyed the afternoon tea, gardens and an unforgettable meal in the terrace. I will of course pass on your lovely comments to all the staff concerned it allows us to know our efforts are really appreciated. We look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Nidd Hall is a jewel of Georgian splendour set in 45 acres of landscaped gardens. Enjoy the elegant charms of this Grade II Historic Hotel, perched on the edge of the Yorkshire moors. Midweek and Weekend breaks inclusive of breakfast and 3-course dining, live evening entertainment and extensive leisure activities. ... more   less 

Additional Information about Warner Leisure Hotels Nidd Hall Hotel

Address: Nidd, Harrogate, Nidd HG3 3BN, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Nidd
Hotel Class:4 star — Warner Leisure Hotels Nidd Hall Hotel 4*
Number of rooms: 183
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Also Known As:
Hall Hotel Nidd
Nidd Hall Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Warner Leisure Hotels Nidd Hall Hotel staff and other travellers.
45 questions
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Halesowen, United Kingdom

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Questions? Get answers from Warner Leisure Hotels Nidd Hall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great to be honest it just boils down to preference and budget”
jackielittmoden1, 22 Apr 2017 | Read review
“The best rooms are located in the main building.”
johnbA7918NQ, 18 Apr 2017 | Read review
“Check out the site for rooms we stayed in a standard room which was excellant”
Shortie47, 15 Apr 2017 | Read review
“if you have trouble walking request a room near to the restaurant”
CrawleyNandp, 9 Apr 2017 | Read review
“Don't ask for the top floor, poor water supply and slow lift”
, 27 Mar 2017 | Read review
5 of 5