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Mercure Maidstone Great Danes Hotel

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Traveller (202)
Room & Suite (39)
Dining (17)
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Overview
  • Excellent19%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible8%
Travellers talk about
“leeds castle”(100 reviews)
“privilege room”(19 reviews)
“swimming pool”(60 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,198)
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1,123 results
Traveller rating
227
373
285
145
93
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LanguageEnglish
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227
373
285
145
93
Show reviews that mention
All reviewsleeds castleprivilege roomswimming poolsteam roomhealth clubvisit leedsspa facilitiesbuffet styleplenty of parkingstayed here for one nightbreakfast was excellentshort breakfollowing morningafternoon teaa lovely staydominicfrance
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131 - 135 of 1,123 reviews
Reviewed 21 July 2017 via mobile

My wife and I spent a very enjoyable weekend at this 4 star hotel and spa. The bedroom was very clean and the bed really comfortable. We ate in the restaurant both evenings and found the food very tastey, well presented and hot. The hotel...More

Thank Malcolm O
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear Malcolm Thank you very much for your positive review. I am delighted you found the team friendly, attentive and efficient and enjoyed the Brasserie experience on both nights. Hope to welcome you back again soon. Yous sincerely Dominic

Reviewed 20 July 2017

Deeply disappointing and not up to the usual Mercure standard. We had just landed from a 10 hour flight and had booked (and paid for) early check-in so we could relax and sleep. Hotel had not prepared our twin room, we ended up in a...More

Review collected in partnership with Accorhotels.com
1  Thank JonathanBXL
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear JonathanBXL Thank you for your review and please accept our apologies for preparing the incorrect room type on arrival. We appreciate that you would just want to get settled in & rest after a long trip. Thank you for pointing out the damaged seat...More

Reviewed 20 July 2017 via mobile

The room was large and clean, the staff were attentive and helpful, the wifi worked, tv worked, all good. The brasserie I felt was overpriced given the quality of the food and the portion sizes. That said, I ordered the lamb and there was a...More

1  Thank Kimlad
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear Kimlad Thank you for your comprehensive review. I am pleased you found the team attentive and helpful & had time to use the Feel Good health club, which has all the facilities you would expect, including new Matrix equipment throughout. Hope to see you...More

Reviewed 18 July 2017

Stayed here 5 times with business in 2017. All the staff are characters and they work hard for you. On our last night there, one of our party of 19 asked if we could eat outside (lovely sunny evening). Despite the fact they'd laid a...More

Thank 103jeremyc
Response from Dominic D, General Manager at Mercure Maidstone Great Danes HotelResponded 6 August 2017

Dear 103jeremyc Thank you very much for your positive review. I am delighted you had a good experience and thank you for sharing another great example of the team, who do genuinely care. Thank you Dominic.

Reviewed 16 July 2017 via mobile

Reception are reluctant to answer the phones. No need in asking to pay for an upgrade - you still won't get one reception won't even attempt to look at room alternatives. Bed linen is dirty and not changed I have looked at the same stain...More

Thank Ruth T
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$88 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$88 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (202)
Room & Suite (39)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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SunshineGirllll
21 November 2017|
AnswerShow all 5 answers
Response from dawnypants | Reviewed this property |
yes to both
1
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pcmpaul
22 August 2017|
AnswerShow all 4 answers
Response from principality3 | Reviewed this property |
I am not sure as we were having a special meal for our 50th anniversary but my husband went down there at 8 the next morning and it was open
0
Votes
ahfjdksidudndmskdo
10 May 2017|
AnswerShow all 5 answers
Response from clavis2015 | Reviewed this property |
Sorry I have no idea
0
Votes
Room Tips
"Book a room at the front of the hotel as the view of the beautiful field and the lake is very pleasant for..."
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"Choose double instead of twin, and ask for rooms overlooking the grounds with a peacock"
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"Pot Luck I am afraid"
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"I prefer the rooms above reception, so 203, 205, 305, 309 etc"
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