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Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

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495 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
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Showing 64: English reviews
Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2010

Worst service from all hotel services. The restaurant was so slow we had to get out and pick up pizzas for dinner ! The management is completely absent and does not care about their guess. It is a shame because the buildings are beautiful.

Helpful?
1 Thank Beau_Xavier
sanantoniopuente, Public Relations Manager at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca, responded to this review
Google Translation

Estimado huésped lamentamos mucho los malos momentos que le hicimos pasar, le comentamos que estos problemas han sido 100% corregidos,... More 

vienna
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 February 2010

the place i really beautiful ... but ... 1) we stayed there for a wedding. ariived on thursday which was fine. but then it turned friday and the rest of the group arrived. and guess what... they had no room. the explanation of the hotel was that another group which was there already a couple of nights before decided to... More 

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Thank natis3006
charlottesville
1 review
Reviewed 4 February 2010

I had a reservation with them and they just gave it to someone else. Now I have no room for the wedding of a family member and there are no other hotels nearby. I don't know what to do because they never told me anything and they just do not reply to my emails. This is unbelievable. Please Do not... More 

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Thank karl3f
Miami
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 May 2009

beautiful hotel, I wen't with mi spouse and I can say that was the best experience plenty of history and nature. Gorgeous gardens and flowers!!!! I recomend it!!!!!!!!!!!!!!!!!!

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1 Thank MiamiLiz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
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  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hacienda San Antonio El Puente is located 15 minutes from Cuernavaca, the city of Eterna Primavera (Eternal Spring) and near the historic archaeological area of Xochicalco. The hotel's 50 rooms are exquisitely detailed in an environment of classic hacienda architecture surrounded by lush private gardens. Hacienda San Antonio El Puente hospitality is distinguished by personalized service in an atmosphere that blends luxurious comfort, award-winning cuisine, and contemporary conveniences, with traditional colors, textures, and artworks from the local area. Because of the region's historic ruins, recreational options, and outstanding weather year-round, Cuernavaca is an ideal destination for business travelers, weddings, honeymoons, and family vacations. Please be advised that until July 07th 2016, the hotel swimming pool and jacuzzi will be currently under maintenance and out of service. We apologize in advance for any inconvenience that this may cause. ... more   less 

Additional Information about Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Address: Calle Reforma #2 Fraccionamiento Real del Puente | Cuernavaca, Xochitepec 62448, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Morelos > Xochitepec
Price Range: $169 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Hacienda San Antonio El Puente Cuernavaca 4*
Number of rooms: 112
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Also Known As:
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel Xochitepec
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Hacienda San Antonio El Puente Cuernavaca staff and other travellers.
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Questions? Get answers from Fiesta Americana Hacienda San Antonio El Puente Cuernavaca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room that was most likely part of the original hacienda buildings. If there are newer rooms, I probably would have preferred that.”
 of 5 bubbles KBrownAZ, 27 Apr 2016 | Read review
“King bed, corner room on the top floor by the old rubber tree.”
 of 5 bubbles H4282ZWedwards, 20 Apr 2016 | Read review
“Ask for a room near the pool, they are the best.”
 of 5 bubbles eddiefunky, 6 Apr 2016 | Read review
“All rooms have pros...”
 of 5 bubbles 779jesuse, 24 Feb 2016 | Read review
“Near the lobby.”
 of 5 bubbles 774julianm, 19 Jan 2016 | Read review
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