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Eastin Hotel Penang

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Traveller (309)
Room & Suite (391)
Dining (41)
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Overview
  • Excellent19%
  • Very good50%
  • Average21%
  • Poor7%
  • Terrible3%
Travellers talk about
“queensbay mall”(184 reviews)
“business trip”(63 reviews)
“sea view”(43 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Reviews (821)
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153
363
168
59
26
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LanguageEnglish
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153
363
168
59
26
Show reviews that mention
All reviewsqueensbay mallbusiness tripsea viewthe executive loungewalking distancebusiness hotelconvenient locationindustrial areaqueens bayeasy accesspleasant stayswimming poolclose to the airportbreakfast spreaddeluxe roomshort staygeorge town
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111 - 115 of 769 reviews
Reviewed 25 October 2017

only thing is good location next to shopping mall should do more on swimming pool to shield the view of shop office blocks besides which is higher & can view on to the pool, no privacy room window sound insulation very very bad & hearing...More

Review collected in partnership with this hotel
Thank ych2308
Response from JustinChew, General Manager at Eastin Hotel PenangResponded 6 November 2017

Dear Ych2308 Thank you for taking the time to review us on Trip Advisor. We have taken note of your comment over the traffic noise and will check the sound level in all rooms to ensure no major interruption. We value the feedback that we...More

Reviewed 25 October 2017

Nice, clean & spacious hotel room, friendly staffs. Good variety of quality food serve for the breakfast. Nearby has big shopping mall with lots of shops & restaurants, no worry about food & entertainment.More

Review collected in partnership with this hotel
Thank TKiang
Response from JustinChew, General Manager at Eastin Hotel PenangResponded 6 November 2017

Dear TKiang Thank you for staying with us and for taking the time to share your experience. We appreciate your positive ratings of the hotel, our room and services. We strive to do our best in providing the highest quality of products and services to...More

Reviewed 19 October 2017

Could not sleep well due to the sound of vehicle passing by could be clearly heard. Suspected soundproof of window is poorly done. Other than that, breakfast is acceptable. By the way, the use of the small meeting room in the business center is rather...More

Review collected in partnership with this hotel
Thank lichunrubyl
Response from JustinChew, General Manager at Eastin Hotel PenangResponded 6 November 2017

Dear Lichunrubyl Thank you for staying with us and for bringing the matter to our attention. We have taken note of your comment over the window soundproof level and necessary action has been taken to improve it. We appreciate your kind review and hope that...More

Reviewed 19 October 2017

stayed here for business trip, nearest to airport, easier to get a taxi / cab from hotel Spacious room for 2 person, great breakfast spread,and fast check in process although this is my first visit to the hotel. Nearest to mall, which provide everything that...More

Thank dery17
Response from JustinChew, General Manager at Eastin Hotel PenangResponded 6 November 2017

Dear Dery17 Thank you for your great support. It is nice to hear that you enjoyed your stay here and that our standard of services is up to your expectation. We appreciate your kind review and for highlighting the hotel’s convenient location. We value your...More

Reviewed 16 October 2017

I am not really happy with the check in process. the room (non-smoking double bed) i chose was not available, instead offered smoking room. the deposit charged was 3 times my room price. never experienced this before.More

Review collected in partnership with this hotel
Thank fMY13
Response from JustinChew, General Manager at Eastin Hotel PenangResponded 6 November 2017

Dear FMY13 We would like to extend our sincere apologies for failing to accommodate your request. Matter has been highlighted to our Front Office Manager for necessary actions and to re-train our associates. It is our goal to retain you as our satisfied guest and...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$79 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (309)
Room & Suite (391)
Dining (41)
Pool & Beach (39)
Amenities (30)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
murnihamizi
22 October 2017|
AnswerShow all 2 answers
Response from pehpohling | Reviewed this property |
You can contact normola
1
Vote
Dillys A
24 March 2017|
AnswerShow all 2 answers
Response from sega9778 | Reviewed this property |
Hi Dillys, Based on discussion with Steven from Eastin, this service is do available. You may need contact their sales team on working day via +604-6121111. If requires view of Eastin from the room,you can check out at... More
0
Votes
Room Tips
"High floor, non smoking, sea view"
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"The Duplex rooms are located on the same floor as the pool."
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"Select room higher floor. Book for a king size bed asap as they may give you a default singles bed when..."
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"Ask for a high floor to get some sea view"
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