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Eastin Hotel Penang

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Eastin Hotel Penang
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480 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Kuala Lumpur, Malaysia
Reviewed 12 February 2016

Eastin Penang is suitable for almost types of stay including the one with family including kids. Its calm enough and happening enough to make your choices from. Visit attractions of Penang and come back for a good rest, food and relaxation or enjoy bar with live music.

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Helpful?
Thank sadeelahmed
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear sadeelahmed Thank you for your favourable comments on Trip Advisor. I am happy to hear that you had a comfortable stay here. I appreciate your positive ratings of the hotel and certainly look forward to have the pleasure to serve you and your family again in the near future. Regards Raj General Manager Eastin Hotel Penang

Reviewed 3 February 2016 via mobile

Very very very nice location especially near the largest penang shopping mall known as queensbay mall. It has a lot of eateries and shops around which are very convenient. The location is also suitable for business travel man as it is very near to the ftz area.

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Helpful?
1Thank 343elenel
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear 343elenel Thank you for rating us 5/5 on Trip Advisor. I am pleased to note that you had an enjoyable stay here. Your positive rating of the hotel's location is very much appreciated. My team and I look forward to welcoming you back to Eastin Hotel Penang soon. Regards Raj General Manager Eastin Hotel Penang

Reviewed 2 February 2016 via mobile

Overall good experience, friendly staff and very clean rooms. The breakfast spreads good too. The overall ambience is also very good . Add to that you have a fully equipped gym and a beautiful swimming pool. Spa also in hotel if you want to relax. Will surely recommend this hotel for a nice stay.

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Helpful?
Thank Vijay S
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Vijay S Thank you for your great review and for your encouraging observations as through these feedback, we continue to excel in providing all our guests with such impeccable service. I am glad that you had a wonderful stay here. I certainly look forward to your return visit and to be of service to you once again. Regards Raj...

Reviewed 2 February 2016

Perfect location bayan lepas. Close to everything. Its modern and clean. Staff are nice. Not overly friendly but pleasant, maybe I'm just too used to the land of smiles. I have no complaints at all. very secure, good value for money. I'd stay again.

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Helpful?
Thank Chin K
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Chin K Thank you for sharing your thoughts on Trip Advisor. I appreciate your positive ratings of the hotel, our staff and services. I certainly look forward to welcoming you back to Eastin Hotel Penang in the near future. Regards Raj General Manager Eastin Hotel Penang

Reviewed 29 January 2016 via mobile

Used to be an OK hotel but has really gone down hill. Halls and carpets dirty and smelly. Room grim with Florescent lighting and very sparse, tiny TV on the wall, very hard to see. Strange smell of the bed sheets. Breakfast was a poor affair, pancakes were flatter than I have ever seen!

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Helpful?
1Thank paulkK6140DI
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear paulkK6140DI Thank you for taking the time to share your comments on Trip Advisor and I sincerely apologize that the hotel did not meet your expectations. I wish to inform you that the hotel will be undergoing refurbishment soon and we hope to provide better facilities to all our guests once complete. I have taken note of your comments...

San Diego, California
Reviewed 27 January 2016

Not sure that they really grasp the hospitality thing. This is my 2nd trip to Penang and it appears that there are not many choices. What I learned here is that for about $100 per night US, you get less than you would for an $80 hotel in the US. Check in was decent, but got up to my floor...

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Helpful?
Thank chainleank
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear chainleank I sincerely regret the unpleasant experience you have encountered during your stay here with us and I apologize for the inconvenienced. I have taken to task my Housekeeping and Maintenance teams to be more diligent and to take necessary action in minimizing the scent whenever there is lacquer work involved. The hotel will be undergoing refurbishment soon and...

Singapore, Singapore
Reviewed 26 January 2016 via mobile

A well deserved stay at Eastin Hotel, Penang without any hassle as the hotel staff right from the front desk till housekeeping are vey helpful in settling down the guest. At the same time, the sales department also tried their to accomdate especially urgent booking, hence Eastin Hotel will be my ultimate first choice hotel during my stay in Penang.

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Helpful?
Thank KK F
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear KK F Thank you for sharing your experience on Trip Advisor and for rating Eastin Hotel Penang as your ultimate first choice hotel in Penang. I am happy to note that our facilities and services meet your satisfaction. I certainly look forward to welcoming you back on your next visit to Penang. Regards Raj General Manager Eastin Hotel Penang

Puchong, Malaysia
Reviewed 25 January 2016

The best part of this hotel is that it is just next to the Queensbay mall and convenient for food seekers too. The rooms are just so artistic. You would not wanna leave the room coz its so cozy and keeps you relaxed. If you are there dont miss their breakfast buffet! You will enjoy their food galore. Besides that...

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Helpful?
Thank Dharshaini
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Darshaini Thank you for sharing your experience on Trip Advisor. I am pleased that you had an enjoyable stay here. Your positive feedback on the hotel location, our room and breakfast are greatly appreciated. We hope to have the pleasure of welcoming you back soon. Regards Raj General Manager Eastin Hotel Penang

Bangkok, Thailand
Reviewed 22 January 2016

buffet meals are definitely filling! the room are adequately sized with all necessities and had a nice view of the bay. nice swimming pool. the hotel is located near shops, pubs and a mall -- making shopping and dining convenient.

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Helpful?
Thank bina l
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear bina I Thank you for your positive review and I am happy to learn that you were delighted with our room, facilities and buffet. We strive to do our best in providing the highest quality of products and services to meet out guest needs. Once again, thank you and we hope to welcoming you back in the near future....

Reviewed 22 January 2016 via mobile

Everything is good. Staff is very friendly and cooperative. Duty Manager follow up closely for request. Breakfast is great too. Overall experience is fantastic. I will still choose Eastin as my choice for the next trip. Highly recommended.

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Helpful?
1Thank Jacqueline A
EastinHotel, General Manager at Eastin Hotel Penang, responded to this review

Dear Jacqueline A Thank you for your great review and for recommending Eastin Hotel Penang. I am happy to note that your overall experience here was fantastic and that our facilities and services meet your expectation. My team and I certainly look forward to welcoming you once again in the near future. Regards Raj General Manager Eastin Hotel Penang

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Eastin Hotel Penang features 328 meticulously decorated guestrooms and equipped with modern amenities for the comfort and convenience of the discerning business and leisure traveler. Choose from a variety of room types; Deluxe, Club Deluxe, Eastin Deluxe, and Family Suite, facing the verdant green hills or the shimmering blue sea and Pulau Jerejak, home to tropical rainforest that's over 130 million years old or looking out onto an elegant landscaped gardens. After a busy day, you can relax by taking a dip in our sparkling clear pool, work-out in the fully equipped gym, soothe your mind, body and soul at the spa or drop by Queensbay Mall for a shopping spree. Guests who need to be constantly in touch can also log on to our complimentary internet at anytime of the day or just lie down on the plush bed to enjoy your favourite program from our satellite television channels. The warm hospitality, impeccable service and care, is a rich tradition practiced at all levels of our staff to ensure your stay is a pleasant one. Whether for business or leisure, Eastin Hotel Penang is here to provide you a memorable experience you will treasure. ... more   less 

Additional Information about Eastin Hotel Penang

Address: 1 Solok Bayan Indah, Queensbay, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $89 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastin Hotel Penang 4*
Number of rooms: 328
Reservation Options:
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Also Known As:
Eastin Hotel Penang Bayan Lepas
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Penang staff and other travellers.
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Questions? Get answers from Eastin Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms windows facing the east should be much cooler with minimum hot sun.”
 of 5 bubbles DracoLam, 15 Feb 2017 | Read review
“Look for top floor as level middle floors were going through some renovations.”
  • Sunset
  • Window view
 of 5 bubbles sega9778, 12 Feb 2017 | Read review
“Sea view rooms”
 of 5 bubbles MeiH, 5 Feb 2017 | Read review
“Rooms with sea view are better.”
 of 5 bubbles LifeGiver, 5 Jan 2017 | Read review
“book in advance for better room rates. (also ask for corporate discount if for business)”
 of 5 bubbles UzairPa, 21 Dec 2016 | Read review
5 of 5