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Hotel Equatorial Penang

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Traveller (582)
Room & Suite (393)
Dining (98)
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Overview
  • Excellent34%
  • Very good47%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“golf course”(41 reviews)
“the club lounge”(13 reviews)
“golf club”(12 reviews)
AMENITIES
Free Internet
Breakfast included
Pool
Restaurant
Free Airport Transportation
Room Service
Suites
5 Star Hotel
All hotel details
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Reviews (613)
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Traveller rating
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LanguageEnglish
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187
250
78
20
16
Show reviews that mention
All reviewsgolf coursethe club loungegolf clubhotel shuttleshuttle servicebusiness tripswimming poolnice hotelkoi pondrooms are largepremier roombatu ferringhiroom service isquiet locationnice poolfitness centernew wing
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1 - 5 of 551 reviews
Reviewed 1 week ago via mobile

This is a business hotel near Free Trade Zone. It’s located away from the main roads and offer a quiet and tranquil environment. Front desk was responsive to my special request. Hotel is a bit old but generally well maintained. Room was clean and complete...More

Thank Kimberly T
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 5 days ago

Dear Guest, Thank you very much for sharing your feedback with us on TripAdvisor. Indeed, it is a joy to learn that you had a good stay with us and particularly pleased to know that our team members were all friendly and helpful. Thank you...More

Reviewed 1 week ago via mobile

I used to always stay in this hotel some years ago but over time it really went downhill(like many Penang hotels) however I am happy to say that it is once again much improved. Food is good, great pool area and a nice gym and...More

Thank paulkK6140DI
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 5 days ago

Dear Guest, Thank you for sharing your review on TripAdvisor. It is truly rewarding to know that you had returned to our property during your recent trip to Penang. We are happy to hear that you had a wonderful stay with us and we are...More

Reviewed 1 week ago via mobile

I would say it was an enjoyable stay. The staffs in reception were very helpful. We checked in at almost 2pm and were asking if any of the cafe still holding buffet. They called and checked with all cafes, at last we settled our lunch...More

Thank Teong W
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 1 week ago

Dear Guest, Thank you for taking the time to write us a review on TripAdvisor and for giving us the privilege to have you here, to stay with us. We are happy to acknowledge that you had a wonderful family stay and particularly enjoyed the...More

Reviewed 2 weeks ago via mobile

Both of us enjoy everything about the hotel. Totally awesome. About the service at The View Restaurant (French Fine Dining) also superb. The service was unexpected.. the surprise and the table setting was awesome too. Will come back to the hotel soon😘More

Thank Wan A
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 2 weeks ago

Dear Guest, Thank you and we appreciate you taking the time to share with us, about your recent dining experience at The View, Hotel Equatorial Penang. Indeed a great pleasure to hear that you had an awesome celebration dinner for your anniversary with your loved...More

Reviewed 3 weeks ago via mobile

Yearly visit for breaking fast at Nada lama.. Food comparering on yearly basic. Previous year more better than now. Food not so much variety. But we had a good f&b service staff to lighten birthday cake & sing a birthday song at our table. Thank...More

2  Thank Siti H
Response from HEP_Management, Director of Operations at Hotel Equatorial PenangResponded 2 weeks ago

Dear Guest, Thank you very much for sharing your review following your recent dining experience at Hotel Equatorial Penang. We are very much pleased to hear that you frequent our Ramadhan Buffet yearly and we greatly appreciate your support. It is wonderful to hear that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Golf Course
Outdoor pool
Details
Price range
US$73 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$73 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
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Traveller (582)
Room & Suite (393)
Dining (98)
Pool & Beach (70)
Amenities (81)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Harris4786
9 September 2017|
AnswerShow all 8 answers
Response from Nagendra K | Reviewed this property |
Check with the transport desk at the hotel, they should be able to guide you with details.
0
Votes
lrafs
19 July 2017|
AnswerShow all 5 answers
Response from HEP_Management | Property representative |
Dear Irafs, We have both smoking and non-smoking rooms available. Please let us know upon making your reservation and we will ensure to assign you to one. Looking forward to welcoming you to Hotel Equatorial Penang... More
0
Votes
tjttaylor1
7 May 2017|
AnswerShow all 4 answers
Response from HEP_Management | Property representative |
Dear guest, We offer a complimentary shuttle service from the airport to the hotel - please refer to our website to see if the schedule fits you. You can find the schedule under "Facilities". Please note that it is... More
0
Votes
Room Tips
"I had read previous reviews and chose a room away from the pool. It was great and I upgraded to the club..."
Read review
"Choose a Club Room. I never had an issue with noise and the Club Lounge is fantastic."
Read review
"Club Rooms offer Lounge access and free drinks :) Premier Delux rooms are at the end of the hallway and..."
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"If you have a room on the pool side it is a bit more noisy but the view is nicer"
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