We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Krystal Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
The Krystal Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

114 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 99: English reviews
Kangar, Malaysia
Reviewed 25 July 2016 via mobile

Krystal suites is conveniently located and practical for both tourists and business purposes. Near to Queens bay mall and bukit jambul. Also the Bayan Lepas industrial zone is in its vicinity. The Penang international airport is about 20 minutes away. Checking in was smooth, into a 2 bedroom apartment. Everything in good working condition in the room. I do agree...

 Report
Helpful?
Thank mnasiruddin
Reviewed 20 June 2016

My favourite homestay in Penang was occupied last weekend. As this hotel is near to USM, I booked a one bedroom suite and prayed hard that it is not as bad as some of the reviews I read about this place. Amazingly, it turned out to be the best room you can ask for RM158 per night. Actually, the one...

 Report
Helpful?
1Thank Salina I
Reviewed 24 February 2016 via mobile

Krystal suite is a nice place, we can enjoy swimming pool on the roof top. If u wanna eat india food, we just walk beside hotel. The room is big, we stay at two bedroom suite. They also have a kitchenette and near place is queensbay mall,texco shopping mall

 Report
Helpful?
1Thank Verarichi
Alor Setar, Malaysia
Reviewed 23 February 2016

smelly, and water leakage. staff cant do anything. and my room is at the end corner. the lift always close and when we come back late at night, we have to walk very far to get to the room. and the swimming pool is extremely dirty. we have been complaint so many times, but they cant do anything. poor service,...

 Report
Helpful?
Thank avangelio_86
Reviewed 13 February 2016 via mobile

When I am in Penang , I usually stayed at Krystal Suite with my family. I booked in on the 10/2 this time and checked out on the 12/2. As usual , The apartment assigned for this stay is #1109. Everything is ok except the bathroom grouting needed a good scrub . The black mold in between wall tiles can...

 Report
Helpful?
Thank David C
Kuala Lumpur, Malaysia
Reviewed 12 February 2016

Krystal Suite Front Desk only opens from 6am - 12am. No longer 24 hours. I had to sleep in the car although paid for the night due to unable to check in. There are 3 guards at the lobby and they just informed that hotel just changed front desk hours last month and no one can assist till 6am. Also...

 Report
Helpful?
Thank kalimelo71
Woodlands
Reviewed 29 January 2016 via mobile

Checked in, room is big & run down. Feels very eerie the moment i stepped in. Immediate request for change of room but the eerie feeling still stays. Dirty carpet, heavily stained sofa and office chaor, noisy aircon. Except for the low price, else nothing attracts.

 Report
Helpful?
Thank RayAtenza
Malaysia
Reviewed 2 December 2015

I booked a suite. The service was excellent, wifi coverage and speed was slow and poor. Cleanliness was moderate. They even provided 2 extra pillow. Pillow and duvet was clean. They gave microwave, u can reheat ur leftover. Parking was free, can request the access card from the counter. No interesting channel on tv. Only 1 bathroom with toilet for...

 Report
Helpful?
Thank Hetchu
Subang Jaya, Malaysia
Reviewed 8 November 2015

Stayed in a 2 bedroom unit with my family for 2 night. Overall, it was a bad experience. I honestly would NOT recommend this hotel to anyone, especially families with young children or for business trips. First of all, the Wifi sucks. It was slower than my 3G (my 3G was already slow enough). Upon arriving, the lobby seemed rather...

 Report
Helpful?
1Thank joyce1290
Kota Kinabalu
Reviewed 7 November 2015 via mobile

Stay for 5 days and four nights with family from oct 9 to 13 2015. Huge two rooms one master and one twin share rooms.But only one bathroom.it takes turn to go to the toilet. Hoping theres 2 toilet so more comfortable stay . They change towels daily and make up room as.Staff ok. Nice apartment for famiy with living...

 Report
Helpful?
1Thank Jean L

62 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Room/Suite (27)
Viewed
Hotel & Grounds (7)
Viewed
Dining (9)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (4)
Viewed
Family/Play Areas (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bayan Lepas hotels
1.0 km away
Vistana Penang Bukit Jambul
Vistana Penang Bukit Jambul
#3 of 10 in Bayan Lepas
233 reviews
1.1 km away
Eastin Hotel Penang
Eastin Hotel Penang
#6 of 10 in Bayan Lepas
455 reviews
2.2 km away
U Hotel Penang
U Hotel Penang
#5 of 10 in Bayan Lepas
73 reviews
Show Prices
Show Prices
Show Prices
2.2 km away
Olive Tree Hotel
Olive Tree Hotel
#4 of 10 in Bayan Lepas
90 reviews
5.4 km away
TH Hotel Penang
TH Hotel Penang
#7 of 10 in Bayan Lepas
30 reviews
1.7 km away
Hotel Equatorial Penang
Hotel Equatorial Penang
#1 of 10 in Bayan Lepas
473 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Free Parking

Additional Information about The Krystal Suites

Address: Jalan Tun Dr Awang | Ground Floor Lobby, Krystal Point Corporate Park, Bayan Lepas, Penang Island 11900, Malaysia
Region: Malaysia > Penang > Penang Island > Bayan Lepas
Price Range: $56 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Krystal Suites 3*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, HotelTravel.com, Hotels.com, Fastbooking, Travelocity, Priceline and Booking.com so you can book your The Krystal Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Krystal Hotel Bayan Lepas
The Krystal Suites Penang/Bayan Lepas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from The Krystal Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommended”
 of 5 bubbles Hetchu, 2 Dec 2015 | Read review
“Avoid at all cost. Not even the price can justify such condition and troubles.”
 of 5 bubbles kingsguard, 10 Jul 2015 | Read review
“13th floor (if you are not superstitious) has good shower pressure”
  • Living room and working table
 of 5 bubbles aurfei, 19 Sep 2014 | Read review
“None as all of them look same”
 of 5 bubbles AroundTheWorld25yrs, 17 Jun 2014 | Read review
“Avoid this place if you can”
  • torn bed lining
  • water stained
  • chair
  • cracked wall
  • dirty lampshade
  • doorbell
  • counter table
  • worn table
 of 5 bubbles NemoOoi, 28 Sep 2013 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay