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28 Jalan Teluk Kumbar, Bayan Lepas, Penang Island 11920 Malaysia
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Hotel direct offer!Go Half Board to Enjoy a Fully-Relaxing Stay with Breakfast & Dinner!
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US$154
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US$154
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Lexis Suites
US$120
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (946)
Room & Suite (274)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Lexis Suites Penang
Updated 06/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 13 hotels in Bayan Lepas
Location
Cleanliness
Service
Value
Nestled along the idyllic and pristine beach of Teluk Kumbar, Lexis Suites Penang boasts 222 suites with a private pool & steam room in each room.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Evening entertainment
Kids stay free
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Private pool
Plunge pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Fishing
Karaoke
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links
Special Offer:Go Half Board to Enjoy a Fully-Relaxing Stay with Breakfast & Dinner!
498Reviews39Q+A84Room tips
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Most Recent
Maddy wrote a review Jun 2022
1 contribution1 helpful vote
One of the worst 5 star hotel . Oily room and the pool is dirty . Bathroom very dirty and reception will never answer calls . Very bad service and not maintained hotel . Worst place to plan a holiday .Please don’t cm here if you’re planning for a holiday .
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 10 Jun 2022
Hi Paradise, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nang wrote a review Jun 2022
Kuala Lumpur, Malaysia9 contributions
I saw a few families with a huge number of members walking into 1 room.... with their own rice cooker... chopping board.... Gosh, that's why the room I stayed full of flies and small insects in the bathroom and water sink. Please do control the quality of the hotel. This is my worst experience after my previous 5 stays before.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 10 Jun 2022
Hi NChinN, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dhinnesh Shanmugam wrote a review May 2022
1 contribution2 helpful votes
My wife and I booked a room for 4 days 3 nights for honeymoon. Check in process was smooth with no hiccups. Although the room floor was a little oily and some amenities were not initially stocked until requested, it was still one of the best stays we have ever had. Amazing seaview from a corner unit. I would like to take this opportunity to commend one of your staff Azmie. Upon noticing that it was my birthday the day of check in, he sent in a free slice of cake and also wished me personally on phone. This kind of service is what made us extend our stay from 3 days to 4 days. Great service like this is what makes customers stay. Kudos for Lexis and also Azmie !
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 5 Jun 2022
Hi Dhinnesh, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jusnita wrote a review May 2022
2 contributions4 helpful votes
I went here for my honeymoon after checking out from another hotel inTanjong Bungah. My oh my what a relief!! The registration was so efficient , I wanted to just cry lol. Thank you so much Azmie at the front desk for making us feel welcomed and took care of our transition in a blink of an eye. I was so relieved because I had a bad registration experience the day before so I was so happy with the difference of the quality of the service in this hotel. I hope you're in all Lexis hotels that I will go to in the future. Top notch! Also the waiters for our dinner night, love you guys. Lexis hotel - quality service with honest smile from honest people.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 5 Jun 2022
Hi Jaeger, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabian wrote a review May 2022
4 contributions2 helpful votes
Had an great time at this hotel, the receptionist Azmie gave my wife and i a warm welcome and was efficient at booking us in with no hassle. The service was amazing. Plenty of food selections which is important for variety. The view over the ocean was splendid. I highly recommend this hotel.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 5 Jun 2022
Hi Ja3ger, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly Rose A wrote a review May 2022
1 contribution1 helpful vote
Our stay in Penang was even more remarkable because of Lexis Suites. We are indeed satisfied with the service. It was beyond extra mile. We celebrated a birthday and honeymoon thus our room was upgraded to premium pool suite instead of executive pool suite. I also requested for a late check out and it was granted, we were given extra 4 hours because our flight was at 5pm and it was FREE OF CHARGE late check out. All the staff were very nice and approachable. They even assisted us with our city tour. Indeed enjoyable stay at Lexis! The private pool is also the highlight of the hotel! We will definitely come back and will recommend to our friends and family! Kudos to the team!
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 5 Jun 2022
Hi Kellyrosea, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang. Warmest regards, The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jesslyn y wrote a review May 2022
Dubai, United Arab Emirates2 contributions
Staff not friendly at all. Feels like a robot has checked us in. All facilities in the hotel was closed and wasn’t informed at all. Not on the website, not by the staff. We had to check out early cause there was nothing to do around the hotel and the service was bad. It feels like a motel more than a 5 star hotel.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 5 Jun 2022
Hi Jesslynyeap, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologies for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Omar wrote a review May 2022
11 contributions25 helpful votes
I booked this hotel per ppl recommendations through multiple websites but i think they visited the hotel before the COVID. The price is not cheap its more expensive than shan-grilla and the location is far from all the activities with nothing near it. I arrived with my family the security guy is acting wierd talking in his talky-wake as he is very busy and the president arrived when we were the only one lol. Then nobody helped us with the baggage. 4 staff were in the front desk for check in and we were around 10 ppl but only 2 had computers to help is. I stand in the queue when my turn arrived three of them start talking i even greeted them to start my process, one started to text on the phone and the others ignored me tell i speaked out and the decided finally to help.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 10 May 2022
Hi Dr_omar87, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Azman I wrote a review May 2022
Kuala Lumpur, Malaysia2 contributions4 helpful votes
I rented a Premium Pool Suite for 3 nights with break fast for 3 adults. Room was excellent although the pool need some cleaning particularly on the glass wall and side kerb. My main complain is on the way your reception at your buffet breakfast restaurant. Despite paying breakfast for 3 Adults I only went for breakfast with my Wife as my 6 years old son was still sleeping. After we finished breakfast I took two pieces of pastries and 1 yogurt for my son. We were stopped by an Indian lady who mentioned the rule does not allow food to be taken out. Yes I noted that as I am a frequent regional traveler. Despite telling her my son was sleeping, despite telling her we already paid for 3 adult, she still insisted that we left the food. I acknowledged if we didn't pay and if we
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 5 May 2022
Hi 563Azmani, We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on getting the rooms, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care. Warm regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
garyoocb wrote a review Apr 2022
Penang2 contributions3 helpful votes
Hotel poorly maintained. Everything looks old and rusty. Pool are not as clean as before. Wallpapers peeled off, furniture old, everything looks like a rundown hotel with 2 stars. Terrible experience with the name of Lexis group.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from LSP EXEC, Other at Lexis Suites Penang
Responded 24 Apr 2022
Hi Garyoocb, Thank you for stay with us at Lexis Suites Penang. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$97 - US$153 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandBayan Lepas
NUMBER OF ROOMS
222
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