Wingate by Wyndham Kanata West Ottawa
8600 Campeau Drive, Kanata, Ottawa, Ontario K2T 0N7 Canada
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Dining (20)
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What is Travellers’ Choice?
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About
#2 of 2 hotels in Kanata
Location
Cleanliness
Service
Value
Travellers' Choice
Join us at Wingate by Wyndham Kanata West Ottawa. Next to premium shopping at Tanger Outlets and Ottawa Senators hockey games at the Canadian Tire Centre. Our modern, non-smoking hotel is a short drive from the University of Ottawa and downtown Ottawa attractions like Parliament Hill. We're 9 km from Kanata North Technology Park. Make the most of free breakfast and WiFi—plus, a gym, pool, an onsite bar. At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat. Guestrooms that revive with elements that calm and sooth. Communal spaces that inspire, foster connections and offer convenience for people on the go. Food that nourishes. Fitness amenities that support healthy bodies and minds. A commitment to a positive social impact and sustainable practices that help protect our environment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Taxi service
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Bar / lounge
Vending machine
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Ukrainian
Location
47Car recommended
Grade: 47 out of 100
279Restaurantswithin 10 km
45Attractionswithin 10 km
Contact
8600 Campeau Drive, Kanata, Ottawa, Ontario K2T 0N7 Canada
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85Reviews2Q+A0Room tips
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Our stay was pleasant, comfortable and clean at this hotel. We had everything from free parking, gym, free breakfast, indoor pool, clean rooms, chromecast enabled TVs and friendly staff. Price was reasonable as well. We stayed as a family, 2 adults and 2 kids < 10 yrs old.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 2 weeks ago
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel. We're pleased that your family of 4 are happy with your stay. At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat. We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen, indoor pool, hot tub and Life Fitness® gym.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2nd time in a row checkin wad screwed up. Got there at 3pm. Got a room at 415pm. Wasn’t even my room that I reserved. Smaller and rate wasn’t adjusted. Was told short staffed but this is the 2nd time this happened to me. Didn’t seem to care.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 3 weeks ago
Thank you for your review. are sorry that your arrival experience wasn't what we aim to deliver to our guests. We care very much about providing our guests with a speedy and friendly check-in and providing the room type confirmed. Please accept our sincere apology. We will seek to improve upon this aspect of our service for your future stays.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front office staff was rude. I had to request multiple times for a housekeeping with no success. I asked to clear up trash from room l, I was asked to collect trash and keep it outside for some staff to collect. I asked for fresh bath towels, I got a call from reception to my mobile asking me to come and pick up myself. I would not recommend this hotel or never plan to be back here
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 4 weeks ago
Thank you for taking the time to post your review. We are happy to include daily housekeeping among the many services that we provide to our valued guests. Guest can expect that calls for commonly requested items such as additional towels or the removal of waste not collected during regular housekeeping service will be quickly and professionally responded to. The lack of service and care that you describe would be very unusual for our team. Please feel free to follow up with a call to our Guest Services team during which we'd be eager to obtain additional details on your experience and to resolve any failure on our part to your satisfaction.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean hotel, rooms are spacious and very clean, easy check in and out, overall a great experience, morning breakfast was great, well located. No complaints from my part. Keep up the good work. Will be back A++++
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 1 Dec 2022
We truly appreciate you sharing your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We are pleased to learn that we met your needs. Many hotels share the common elements of nice guestrooms and amenities such as an indoor pool, hot tub and bar. We seek to elevate service hospitality and to be the choice of travelers who value being recognized as individuals. We hope to welcome you the next time you visit Kanata West Ottawa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay thanks to pleasant staff, modern and clean accommodations, and an amazing breakfast. Ideal location for attending events at Canadian Tire Center, and although we never had our pets with us, it was nice to know they welcome them too
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 22 Nov 2022
We appreciate you your feedback regarding your experience with our team members. Each is uncommonly dedicated to providing the very best of hospitality to our valued guests. As you point out, we are conveniently located across from Tanger Outlets Ottawa and close to Kanata Centrum Shopping, Canadian Tire Centre, Bell Sensplex and Kanata North Business Park. We are pleased to welcome guests traveling with their dog. Specific pet-friendly rooms can be arranged by contacting our team in advance of your arrival.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean and comfortable. Poor internet connectivity, however (only real negative for me). Would be nice to have real glasses in the rooms instead of paper coffee cups (or at least plastic cups). The breakfast was decent, scrambled eggs, sausage and hash browns with usual breads/cereal. The gym was clean and all equipment worked.
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Review collected in partnership with this hotel
Date of stay: November 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 22 Nov 2022
Thank you for taking the time to tell us about your experience at our Kanata, Ontario hotel. At Wingate by Wyndham, we understand modern life. Our goal is to support you in achieving balance so that you can get more done without missing a beat. We are surprised to learn of your experience with our WiFi/wired network as we use an industry-leading vendor to provide this service to our guests. We have shared your comments with them. We look forward to welcoming you to the Ottawa area with smart services like our bar+kitchen, indoor pool, hot tub and Life Fitness® gym.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently hosted a series of events in the Campeau B Conference rooms. The board room was always very clean, as were the washrooms. Washrooms were immediately across the hall, so very convenient. The hotel is a great location, near Tangers Outlet mall, and the 417. Darshana was great to deal with, and had everything we needed sorted out for us so that the morning went without a hitch! Thanks so much!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 12 Nov 2022
Thank you for taking the time to tell us about your experience at our Wingate by Wyndham Kanata West Ottawa hotel. We are pleased that you found Darshana and the rest of our fantastic team of hospitality professionals to be friendly and responsive to your needs. Our goal is to provide everything you need to stay connected, on-schedule, productive, and ready for whatever challenge comes next.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms were beautiful and clean. The pool was clean and wonderful after a long drive. Everything about this hotel was as expected or better. We would stay again if in Ottawa as it is close enough to do the tourist things without having to stay downtown.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 11 Nov 2022
Thank you for your feedback. Whether it is relaxing in our indoor pool and hot tub, enjoying a drink or a bite at our bar+kitchen lounge or streaming your favourite show to your guestroom TV with our free Google Chromecast - we will keep you connected to what's important to you. We hope to welcome you the next time you need a hotel in Kanata West Ottawa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
See problems specified earlier in this survey. We won't be back to Wingate any time soon because we have had much better experiences at other hotels in Kanata. Improvements might, however, enable Wingate to retain other customers at some future time.
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 12 Oct 2022
We are very sorry to learn that your experience was not what we aspire to deliver. Please reach out to a senior member of our Guest Services team by phone to discuss any aspect of your stay. We wish to hear your feedback directly and address any problems that you may have encountered.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is well appointed and the amenities were good. However, the front desk manager was ill equipped to do her job. Couldn’t explain charges on my credit card, didn’t seem too bothered that our room wasn’t cleaned. Just generally apathetic and useless.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken Kirkby, General Manager at Wingate by Wyndham Kanata West Ottawa
Responded 12 Oct 2022
Thank you for your reply. We are deeply sorry that your experience with our team member at the reception desk was less than desired. We understand the importance of responding to guest questions and concerns in a thoughtful and professional manner. We are disappointed that this wasn't your experience. We will do our best to learn from your experience and focus upon delivering the best guest experience that we can.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$121 - US$166 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioOttawaKanata
NUMBER OF ROOMS
122
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Claim Your ListingWINGATE BY WYNDHAM KANATA WEST OTTAWA: UPDATED 2023 Hotel Reviews, Price Comparison and 203 Photos (Canada) - Tripadvisor
Frequently Asked Questions about Wingate by Wyndham Kanata West Ottawa
Which popular attractions are close to Wingate by Wyndham Kanata West Ottawa?
Nearby attractions include Canadian Tire Centre (1.1 km) and Tanger Outlets Ottawa (0.3 km).
What are some of the property amenities at Wingate by Wyndham Kanata West Ottawa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Wingate by Wyndham Kanata West Ottawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wingate by Wyndham Kanata West Ottawa?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Wingate by Wyndham Kanata West Ottawa?
Yes, free parking is available to guests.
What are some restaurants close to Wingate by Wyndham Kanata West Ottawa?
Conveniently located restaurants include Club Red Ctc, Villa Madina, and Lindt Chocolate Shop - Kanata.
Are there opportunities to exercise at Wingate by Wyndham Kanata West Ottawa?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Wingate by Wyndham Kanata West Ottawa?
Yes, dry cleaning and laundry service are offered to guests.
Does Wingate by Wyndham Kanata West Ottawa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Wingate by Wyndham Kanata West Ottawa?
The staff speaks multiple languages, including English, French, and Ukrainian.
Are there any historical sites close to Wingate by Wyndham Kanata West Ottawa?
Many travellers enjoy visiting Pinhey's Point Historic Site (15.6 km) and Canadian Space Services (10.6 km).