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Hacienda Cola De Caballo

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75 Reviews from our TripAdvisor Community

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Showing 16: English reviews
McAllen, Texas
Level Contributor
3 reviews
Reviewed 12 July 2016 via mobile

The hotel and grounds were beautiful. Inside the rooms was nice enough, but the beds were hard and the air conditioner in our room was dripping water from the ceiling. Every two seconds another drop hit the floor. We ended up with a huge wet spot in the carpet by morning. Overall we enjoyed our stay and will go back... More 

Helpful?
Thank brownjd427
USA
Level Contributor
1,336 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 716 helpful votes
Reviewed 15 June 2016

We visited this hotel on a week day and it was so calmed, we enjoyed the pool in the afternoon, brought some sandwiches and enjoy family time. There was none on Tuesday or Wednesday since all people work, it can get crowded and overwhelmed during the weekends since all Monterrey people go out of the city and most likely hit... More 

Helpful?
Thank bryanmantezoni
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 June 2016

We went there to visit Matacanes, this is the best hotel in the area, and it even has a bungee jump. This is not a new hotel and it needs a renewal, but don't get me wrong, it is nice and it is surrounded by very nice gardens and has two swimming pools (they were not filled), along with spectacular... More 

Helpful?
Thank Leonardo S
San Antonio, Texas, United States
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2015

Amazing view, and nice pool areas. Besides that everything else was pretty average. Restaurant's service was not fast and food wasn't very good. On top of it all it wouldnt hurt to get more signs on the road, getting there was interesting.

Helpful?
1 Thank Rodolfo P
Monterrey, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 April 2015

This place, I'll admit, it's beautiful, the view is just magnificent, but the hotel by itself just SUCKS. Cockroaches in the suite, the free Wifi is a myth, the walking stroll vanished, the tennis and basketball courts were falling apart and the restaurant food was so flooded with oil and grease that I got sick. Horrible Hotel, just AWFUL!.

Helpful?
1 Thank IzzieReyes

Travellers are raving about these Santiago hotels

El paso
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014

I liked the place and decided to stay an extra night. I was told the price was 300 pesos extra or I could make my reservation online. I made my reservation and gave them my reservation # from crs.univisiy.com. The website found under coladecaballo.com. They said they had my reservation but I still needed to pay. I gave them my... More 

Helpful?
2 Thank Miaxxxxxxx
Valparaiso, Indiana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 July 2014 via mobile

Other than a great view this old, understaffed hotel is a nightmare. The neglected and very sick nimph in the lobby is denied attention and is shaking all day. The manager refuses to call the vet. The caged birds by the pool are living in a jail, no wind, no sunlight gets through. There is a sign outside their enclosement... More 

Helpful?
4 Thank Angelirika
Bangkok
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 June 2011

Great place, very good value, clean and nice facilities. Staff were extremely helpful and the tour guides they are affiliated with were also great.

Helpful?
2 Thank Ruth T
Boston, Massachusetts
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 March 2010

I love this hotel. The views of the valley and stars are like a dream. Waking up every morning before sunrise during our first stay there (October) and watching the sun rise over the Sierra Madre Oriental range was breathtaking. The peacocks and geese roaming the grounds can be peevish, but as we found out this time--the big intimidating gray... More 

Helpful?
1 Thank etapley
Lewes, Delaware
Level Contributor
122 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 20 December 2009

The Hacienda Cola de Caballo is a small comfortable hotel located on the plaza in Santiago. It is very clean with large rooms. Temperature control in my room could have been better, but overall ok. The view of the mountains from the couryard is spectacular. Across the plaza from the hotel are two very nice restaurants. I would highly recommend... More 

Helpful?
Thank nazotraveler

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hacienda Cola De Caballo

Address: Road to Horsetail Falls Km 6, Santiago 67320, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Santiago
Price Range: $71 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Cola De Caballo 3.5*
Number of rooms: 295
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Also Known As:
Hacienda Cola De Caballo Hotel Santiago
Hacienda Cola De Caballo Santiago
Hotel Cola De Caballo
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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