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3.5
#1 of 1 resort in Khaem Son
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Set against a backdrop of pristine mountain scenery in Phetchabun, the luxurious Imperial Phukaew Hill Resort is a Swiss-style retreat offering endless opportunities for exploring one of the most beautiful but least known regions of Thailand. The first class resort is occupying a 200-acre site, high up on beautiful Khao Kho mountains and surrounded by many famous scenic attractions.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Romantic
Mid-range
Languages Spoken
English, Thai
Location
99 Moo 14, Phitsanulok-Lomsak Rd., Khaem Son 67280 Thailand
Hotel has sprawling grounds with lots of greenery. Chalets and rooms are far ftom the reception area but hotel provides buggy service upon request. Rooms are huge but jaded and makes you feel as if you are living in the 1970s. Breakfast is pretty good and with good Western and Asian selection. Be sure to equip yourself with own transport to travel around Khao Kho becoz Khao Kho has no tuktuk nor taxis. The transportation arranged by the hotel is expensive.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seksan B, Manager at The Imperial Phukaew Hill Resort
Responded 9 Jan 2020
Dear anthonytcs, We thank you very much for staying at Imperial Phukaew Hill Resort during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Our Chef was informed on this matter and he will train his staffs to follow the same recipe. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, Seksan Budda Hotel Manager The Imperial Phukaew Hill Resort 99 Moo 14 Phitsanulok-Lomsak Rd. (Highway no.12), Campson, Khoa Kho, Phetchabun 67280 Thailand Tel: +66 (0) 56 750 056 Fax: +66 (0) 56 750 056 Mobile: +66 (0) 89 895 0674 E-mail: hm@imperialphukaewresort.com
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Booked this with 2 friends together as we are on a road trip stayed here for 1 night only.
The location of this hotel is only 17 mins away from Wat Phrathat Pha Sorn Kaew Therefore the price was very good for a night stay.
As this area is in the mid mountain you will wake up with fresh air and beautiful views of greenery.
Room is really spacious it would be even better if the interior deco is given a slightly modern touch while retaining its identity as the moment stepping into the room you will feel that you are back to 70’s
Toilet amenities is basic ... no bed room slippers ready unless you request
Oh and also you have to pay for utensils if you not not using in room dining service
Lucky for us their set meal for dinner is superbly affordable for 3 course.
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Date of stay: April 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Read some review from Agoda, it seems quite nice from exterior. We then booked and price compare to some 4 to 5 stars i think it is quite reasonable. However, the pictures may be quite sometime ago. Reached the hotel at night, the check in was smooth. A bit disappointed when gotinto the room, it looked old but not the vintage kind of feel. I guess 10 years ago it should be really nice. Very spacious and they maintained it clean so that make up the slight disappointment we have. Breakfast were alright, lot of variety.
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Date of stay: December 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seksan B, Manager at The Imperial Phukaew Hill Resort
Responded 22 Jan 2020
Dear Rain H, We thank you very much for staying at Imperial Phukaew Hill Resort during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, Seksan Budda Hotel Manager The Imperial Phukaew Hill Resort 99 Moo 14 Phitsanulok-Lomsak Rd. (Highway no.12), Campson, Khoa Kho, Phetchabun 67280 Thailand Tel: +66 (0) 56 750 056 Fax: +66 (0) 56 750 056 Mobile: +66 (0) 89 895 0674 E-mail: hm@imperialphukaewresort.com
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This hotel has a lot going for it. A good location, a big hotel and attractive looking villas in the hills around the site. But it flatters to deceive. We had a hill side villa heavily discounted from 5700 baht to 1800 baht. Even then it was no bargain. The villa is old and tired, the bathroom had some mould and the bedroom area needed decoration. THe outdoor balcony had broken furniture. The hotel area was booked out to two big groups who dominated the dining room for dinner and breakfast. So we couldn't get a table for dinner and had to eat in the lobby. Breakfast was mass catering and mostly cold. No al l'carte option for eggs. and no breakfast cakes. All pretty poor for what must have been a really great place 20 years ago.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip:Don't bother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seksan Budda, General Manager at The Imperial Phukaew Hill Resort
Responded 9 Nov 2020
Dear GriffoHorsham, We thank you very much for staying at Imperial Phukaew Hill Resort during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We were sad to hear and noted on your several comments, our head departments concerned are notified for the improvement also renovation plan will be set. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, Seksan Budda Hotel Manager The Imperial Phukaew Hill Resort 99 Moo 14 Phitsanulok-Lomsak Rd. (Highway no.12), Campson, Khoa Kho, Phetchabun 67280 Thailand Tel: +66 (0) 56 750 056 Fax: +66 (0) 56 750 056 Mobile: +66 (0) 89 895 0674 E-mail: hm@imperialphukaewresort.com
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Concluding: TERRIBLE, the worst experience we ever had in a hotel. Starting with an unfriendly check-in, then sampling the coffee which was probably 6 hours already on the heater since breakfast for a price comparable to top coffee-shops in Thailand, ….etc. Our room had it’s best days long time ago (shabby, old fashioned), for towels we needed to wait until evening. To top everything, when inquiring for a later group occupancy nobody was interested, naturally this was not the only reason we won’t visit them again. All in all: BEST TO BE AVOIDED. (Small subsequent remark: general I do not publish negative comments, I always discuss them with concerned staff directly. But as there was nobody available for a decent conversation I resort to this unusual unpleasant way).
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Date of stay: August 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seksan Budda, General Manager at The Imperial Phukaew Hill Resort
Responded 20 Aug 2020
Dear Heinz W, We thank you very much for staying at Imperial Phukaew Hill Resort during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. We have noted on your several comments and i am notified to all relevant departments concerned for improvement also training session need to be done. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, Seksan Budda Hotel Manager The Imperial Phukaew Hill Resort 99 Moo 14 Phitsanulok-Lomsak Rd. (Highway no.12), Campson, Khoa Kho, Phetchabun 67280 Thailand Tel: +66 (0) 56 750 056 Fax: +66 (0) 56 750 056 Mobile: +66 (0) 89 895 0674 E-mail: hm@imperialphukaewresort.com
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On a journey from the far north of Thailand towards the south we were very grateful for the room as it was dark and we were struggling to find anywhere and very tired and hungry. Apart from somewhere to sleep and eat ( food quite good although overpriced) this hotel, although in a beautiful setting) had nothing to offer. The main building, reception area and lobby held promise. Our room on the other hand although large was extremely tired and totally soulless in dire need of updating. Weirdly it was like we had arrived in the 1970's and not in a good way. Added to this the room was not particularly clean, had a smelly leaky toilet and a curtain dangling off the rail. We had entered the twilight zone so it seemed. Value for money it was not. The setting is perfect for a large hotel but it needs an injection of serious money and time from someone with style and flair to bring it up to the standard which it (and us as discerning paying guests) deserve.
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed a couple of nights at this hotel in February 24 along with a group of relatives and friends. We booked 4 'Executive rooms with panoramic view', the price was very reasonable. The rooms we were allocated were in a block at the top of the resort (building 8, see photo) and I have to agree the view was great. The rooms however were far from executive. The main issue with this resort is that it is dated and tired. It's in a great setting and I'm sure many years ago it was a lovely place to stay. The room itself was clean enough and the bed was ok (a bit firm) but it's all just a bit tired. The TV didn't work and the seating by the window is narrow and uncomfortable. We did specify on the booking that one of the rooms needed 3 beds, however we didn't get a third bed and my friends 13 year old daughter had to sleep on the seat near the window which wasn't ideal. The bathroom was ok, big with a hot shower but again very dated. The block where we stayed is at the top of a steep hill, quite an energetic walk too and from the main building that housed the reception, restaurant and bar. There is however a free shuttle up and down the hill which we made full use of. We ate at the hotel on the first night, some of us in the main restaurant and some at an alternative outdoor 'hot pot' restaurant. The evening food at both was fine and the prices not too bad. Breakfast however was another matter. Breakfast was buffet style and mainly catered for Chinese and Thai guests, there was little for Westerners. The breakfast selection may have been ok if the food was hot, however both morning we were there most of the food was tepid at best. Breakfast was really busy so It's surprising that fresh food wasn't being brought out regularly and it felt that most of it was cooked, put out early and not refreshed again. A couple of other little things. The resort doesn't have much around it apart from a handful of restaurants back near the main road, we used one of them on the 2nd night which I would highly recommend called ' CHEF SRI KITCHEN', excellent food and prices. We were looking for something to do in the evening after eating and noticed there was a Snooker room, however when we found it, it was being used for storage and full of chairs. The Snooker table was there but couldn't be used, (which a member of staff confirmed). There was also an outdoor pool but we didn't get chance to use it. To end on a positive all the staff we dealt with were friendly and helpful and along with the resort setting itself the best things about the stay. The resort could be great if it had a refresh to bring it more up to date.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Check out the Chef Sri Restaurant less than 5 minutes from the hotel. Make time to explore the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately there is nothing good to be said about our one night stay at this hotel. It is aged, the staff totally uninterested and we felt unwelcome in every way. This is very unfortunate because the location is beautiful and there is much to see in the area.
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Date of stay: August 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seksan Budda, General Manager at The Imperial Phukaew Hill Resort
Responded 7 Dec 2020
Dear evelinew572, We thank you very much for staying at Imperial Phukaew Hill Resort during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. I were very sad to hear and noted on your several comments, our team leaders are notified for the improvement also the training session will be set to all our associates. In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future. Best regards, Seksan Budda Hotel Manager The Imperial Phukaew Hill Resort 99 Moo 14 Phitsanulok-Lomsak Rd. (Highway no.12), Campson, Khoa Kho, Phetchabun 67280 Thailand Tel: +66 (0) 56 750 056 Fax: +66 (0) 56 750 056 Mobile: +66 (0) 89 895 0674 E-mail: hm@imperialphukaewresort.com
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The water is so dirty, it has some brown-ish color. Basically the water isn't clear. When I shower with it, it feels itchy. When I came in the room I saw dust everywhere, the room seemed to not be cleaned. I don't recommend this at all.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seksan B, Manager at The Imperial Phukaew Hill Resort
Responded 9 Jan 2020
Dear 685surachaip, We thank you very much for staying at Imperial Phukaew Hill Resort during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands. Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our team, where immediate improvements will be implemented. In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the not too distant future. Best regards, Seksan Budda Hotel Manager The Imperial Phukaew Hill Resort 99 Moo 14 Phitsanulok-Lomsak Rd. (Highway no.12), Campson, Khoa Kho, Phetchabun 67280 Thailand Tel: +66 (0) 56 750 056 Fax: +66 (0) 56 750 056 Mobile: +66 (0) 89 895 0674 E-mail: hm@imperialphukaewresort.com
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If you are looking for silence and beautiful gardens with views your at the right place in this historic hotel.
There is no luxury here in the rooms except all facilities are working (wifi, flatscreen TV, pool, Sauna)
I'd not anymore pay for breakfast (160 THB) as for westerners very few selection.
Recommend if you know above limits
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip:Panorama rooms are nice but old Villas cost 800 THB upgrade but not much difference, breakfast...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Khaem Son area.
PRICE RANGE
S$38 - S$89 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhetchabun ProvinceKhaem Son
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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