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City Lodge Hotel Katherine Street

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City Lodge Hotel Katherine Street
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86 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Mumbai (Bombay), India
Reviewed 2 weeks ago

The stay in city lodge was just ok not value for money you are paying for. Rooms were without necessary amenities i.e.without refrigerator and the cabnet for keeping cloths was very very small, so i could not able to keep my cloths properly. The breakfast menu was limited and preparation of omlet was bad for 10 days out of 18....

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Helpful?
Thank Shirish2110
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We are sorry that you did not enjoy certain aspects of your stay with us. Please note that our Courtyard Hotel brand (also in Sandton) does have room fridges. We will certainly look into the points you have raised and see what can be done to make improvements.

Reviewed 29 December 2016 via mobile

Terrible stay ... Unprofessional staff at the front desk with poor English. Poor service at the hotel and it's surroundings. I would not recommend this venue even if it is a for a lay over. Staff were shouting to each other at the dining area. Unfortunately unpleasant visit. The City is amazing though !

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Thank Artcaffe
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us. We’re sorry you didn’t enjoy your stay. We will certainly look into the matters you raised.

Garden Route, South Africa
Reviewed 18 December 2016

A few things about my stay that I was not happy about. When I checked in, The receptionist asked my personal details of my phone number and residential address out loud. I did not feel comfortable divulging this information publicly when there were so many people at reception listening. I went for a cup of tea in the deserted "dining"...

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Helpful?
Thank m0zchick
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for your review. While we apologise that our receptionist was not more discreet in obtaining your personal information, it is a requirement by law for this information to be gathered (just more sensitively). We're glad that our #Cafe staff "jumped up" to assist you, but we're sorry they were noisy during your meeting....

Porto Alegre, RS, Brazil
Reviewed 26 October 2016

I was pleasantly surprised by a business stay at this small hotel located a couple of kilometers (walking distance, but taxis are extremely cheap) to Nelson Mandela Square. Rooms are nicely maintained, cozy and my two main items, a great shiwer and a comofy bed, are guaranteed. Although it is near a main highway intersection noise does not penetrate the...

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Helpful?
Thank JTPalazzoJr
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Reviewed 19 October 2016

Very nice rooms, friendly staff and good place for business travelers to stay. Central and close to everything as well as easy to get in and out of traffic from the lodge. I did not eat at the lodge, as I checked out too early.

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Thank Waylon L
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us Waylon L, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Crystal River, Florida
Reviewed 16 October 2016

We were bushed from a4 hours of flying so it was such a relief to get off the plane and right to the airport...walked right in literally, had a very nice, modern and clean room and a great night's sleep so we could wake up fresh to begin our vacation!!

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Thank seacowgirl
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us, and we are so glad that you had a great stay! We look forward to welcoming you back soon.

Gaborone, South-East, Botswana
Reviewed 30 September 2016 via mobile

Good value for money, hotel clean, staff helpful, access to hotel a bit difficult but otherwise good hotel without the frills everything you expect from a city lodge Left a day early, got a refund without too many issues

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Helpful?
Thank Grant S
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the positive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Reviewed 23 September 2016 via mobile

Put up here for one night on business. The rooms were clean, the staff were very friendly and accommodating. Wifi is available and unlimited in the rooms - great package. There is a lovely pool and parking for guests is available.

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Helpful?
Thank Cele W
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the positive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Reviewed 15 September 2016

I am extremely disappointed in City Lodge Sandton on Katherine street. This is the 4th time i have stayed at a City lodge and always it has been a good experience. This time i was greatly let down.Minor inconveniences were: I requested a room away from the kitchen. I was put 3 doors away. There was no menus for take...

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Helpful?
Thank Trudy v
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for your feedback. Let us first of all apologise for your frustration experienced. This is by no means how we had planned your stay with us to unfold. We will be taking this up with the hotel management regarding your stay. We hope you will allow us to impress you again soon.

Reviewed 3 August 2016 via mobile

If you like simplicity this delivers ! Close to Sandton center and the M1, it offers clean quiet rooms that are adequate . It never tries to pretend to be a luxury hotel. Great breakfasts that can eaten in the garden next to the pool The car park can get very full as the place is a popular choice for...

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Helpful?
Thank Mark G
Angus M, Public Relations Manager at City Lodge Hotel Katherine Street, responded to this review

Thank you for staying with us and for the positive review Mark! We are so glad to hear that you enjoyed the room, breakfast and convenient location - all aspects that we pride ourselves in! We look forward to welcoming you back again soon! Kind regards

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Park-like gardens in the courtyard of the hotel contribute to a lovely ambience, accentuated by the swimming pool built as if joined to the lounge. For guests' convenience there is a fitness room in the hotel and a restaurant is located on the property. It is situated in close proximity to the M1 motorway with easy access to all major routes. It is 3 minutes from the shopping centres of Sandton City, Nelson Mandela Square and Village Walk and a 30 minutes drive from the Johannesburg airport. ... more   less 

Additional Information about City Lodge Hotel Katherine Street

Address: Cnr Katherine & Grayston Drive | Sandown, 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg
Price Range: $129 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel Katherine Street 3*
Number of rooms: 158
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Questions & Answers

Here's what travellers have asked, with answers from City Lodge Hotel Katherine Street staff and other travellers.
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Questions? Get answers from City Lodge Hotel Katherine Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms that do not overlook the road.”
 of 5 bubbles Cmuraga, 6 Aug 2015 | Read review
“The hotel is build next to the highway, rather choose a garden view room during weekdays, although they are a bit smaller.”
 of 5 bubbles HolidayCrazyPta, 26 Apr 2015 | Read review
“Try to get an inward facing room as the adjacent roadways are busy with traffic noise”
 of 5 bubbles FAMLEE, 13 Dec 2014 | Read review
“Choose an inside room so there is less road noise. Also, choose a room with a shutter-blind between the bathroom and bedroom.”
 of 5 bubbles PaulCamphausen, 17 Oct 2014 | Read review
“Ask for rooms on the North side if you want very quiet rooms”
 of 5 bubbles DeonL_13, 7 Sep 2014 | Read review
5 of 5