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The Cross Hands Hotel

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1 room 2 adults 0 children
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The Cross Hands Hotel
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279 Reviews from our TripAdvisor Community

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Showing 276: English reviews
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wales
Reviewed 2 days ago NEW

Visited as part of a package day trip on a Sunday at 5.30.p.m A large section of the restaurant had been reserved for our party of almost 50 people. Three of our party arrived after everyone was seated and could not be accomodated together.I suggested that myself and partner, who were on a table for four, moved to " non-...

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Helpful?
Thank tara49
Loughton
Reviewed 1 week ago

Stayed here with a friend. Really nice B and B . Very friendly and helpful staff from the bar to the breakfast room. We had dinner here which was good for pub food, and although it was very busy we didn't have to wait too long . The room was small, but very comfortable, with a modern bathroom. Good breakfast....

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Thank gillianweatherburn
NorthWest, UK
Reviewed 2 weeks ago

One over night stay due to business. This is a beautiful Hotel, with excellent parking facilities, fabulous food, prompt room service and friendly staff Room was more than sufficient with a very comfy bed

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Thank moviesoprano
Walsall, United Kingdom
Reviewed 2 weeks ago

I spent an evening at the hotel the other day. I thought that the rooms might be run down as the building is very old, but it was not. I was greeted by a friendly reception and I was allocated room 8 which was on the ground floor. The room was a double but a small double but it was...

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Thank Nicholas S
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your review. We're glad you had a pleasant stay with us, and hope to welcome you back again soon! George, Colette and the team.

Bristol, United Kingdom
Reviewed 3 weeks ago

A party of 18of us had a meal here last night and the food and service were excellent. We preordered from the main menu and the value menu and everyone enjoyed their food. We had a room just off the restaurant so there was plenty of atmosphere! We will definitely being going there again!

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Thank christineZ5398MN
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your review. We're very glad to hear you enjoyed your visit, and do hope to welcome you all again soon! George, Colette and the team.

Bristol, United Kingdom
Reviewed 3 weeks ago

We were a party of four, pre booked to Dine, which will not be repeated. Our drinks order was taken shortly after arrival, and we ordered first and main courses when drinks served. Then came the first wait of around half an hour. After the plates were collected, we waited and waited, and eventually asked the waitress for news of...

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Thank Harding12
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your comments, we're sorry to hear about your disappointing visit. If you would like to discuss these issues further, please contact us and we can investigate further for you. George, Colette and the team.

Llandrindod Wells, United Kingdom
Reviewed 2 January 2017

This is my third stay at this hotel over the past couple of years. The welcome and check out was excellent, very friendly and the staff a credit to the company. I booked a single room and whilst quite small was well equipped, spotlessly clean with good facilities.The heating was efficient and the bed very comfortable. The restaurant offered good...

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Thank Neil576
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your review. We're so happy to hear that you keep returning to us and have such a great stay each time! We hope to welcome you again very soon! George, Colette and the team.

Bristol, United Kingdom
Reviewed 29 December 2016

The whole experience was chaotic from food being luke warm and some of it badly cooked to taking 2 1/2 hours for all the food to arrive. There were 16 of us in our party but a very large party in the next room and they just did not seem to have the capacity to feed that many people at...

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1Thank Bridget D
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your comments. We appreciate you taking the time to post your review. Your complaint has been logged and a response has been sent, which we hope you are happy with. If you wish to discuss anything further, please feel free to get back in touch. George, Colette and the team.

Clacton-on-Sea, England, United Kingdom
Reviewed 23 December 2016

Booked a dozen rooms here for my sons wedding. Excellent service and good food at a reasonable price. Superior rooms well worth the extra. Disabled room (for my mother has brilliant wet room. Overall could not fault and only 10 minutes off the M4.

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1Thank Peter V
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your review. We're glad you all enjoyed your stay with us. Hopefully you'll consider visiting us again when you're next in the area! Congratulations to your son and new daughter-in-law! George, Colette and the team.

Old Sodbury, United Kingdom
Reviewed 21 December 2016 via mobile

We pre booked our Christmas gathering meal at the start of October and it was written in very small print that the bottle of prosecco we would receive needed to be collected before hand by the 31st of october so very disappointed as I expected to receive it with our meal but the fact I had gone there to book...

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Helpful?
Thank David M
Old_English_Inns99, Brand at The Cross Hands Hotel, responded to this review

Thank you for your review, and we're sorry to hear about your disappointment during your festive party. If your prosecco wasn't given at time of booking we will usually present at the table. We apologise that this did not happen. Please contact us directly, and we can arrange to get the bottle orgqanised for you. George, Colette and the team.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms

Additional Information about The Cross Hands Hotel

Address: Tetbury Road, Old Sodbury BS37 6RJ, England
Region: United Kingdom > England > Gloucestershire > Old Sodbury
Price Range: $118 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cross Hands Hotel 3*
Number of rooms: 21
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Also Known As:
Cross Hands Hotel
Cross Hands Old Sodbury
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Questions & Answers

Here's what travellers have asked, with answers from The Cross Hands Hotel staff and other travellers.
5 questions
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27 days ago
Bristol, United Kingdom
6 months ago
Richmond, United Kingdom

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Questions? Get answers from The Cross Hands Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not room 8 or 9.”
 of 5 bubbles 360nicholass, 7 Feb 2017 | Read review
“10 mins from J18 M4 not sure of room features- didn't stay there”
 of 5 bubbles christineZ5398MN, 27 Jan 2017 | Read review
“Room 12 was where HRH Queen Elizabeth took refuge from a blizzard.”
 of 5 bubbles PeterV524, 23 Dec 2016 | Read review
“There is no lift so you need to be able to climb at least one short flight of stairs”
 of 5 bubbles HelenD0rset, 10 Dec 2016 | Read review
“Ask for a room with wardrobe!”
 of 5 bubbles sheri5758, 4 Dec 2016 | Read review
5 of 5