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04/06/2017 05/06/2017
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    Sugar Palm Grand Hillside

    1 Khoktanod soi 3, Kata Road | Kata Beach, Muang, Kata Beach, Karon, Phuket 83100, Thailand
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$194
          US$59
          US$194
          US$59
          Traveller (1069)
          Room & Suite (374)
          Pool & Beach (137)
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          Overview
          • Excellent38%
          • Very good42%
          • Average12%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “heaven bar” (7 reviews)
          “grand pool” (12 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Rooftop Bar
          Fitness centre
          Concierge
          Dry Cleaning
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Novotel Phuket Kata Avista Resort and Spa
          2,405 reviews
          #7 of 56 hotels in Kata Beach
           
          Chanalai Garden Resort
          1,002 reviews
          #13 of 56 hotels in Kata Beach
           
          Chanalai Romantica Resort
          687 reviews
          #8 of 56 hotels in Kata Beach
           
          Foto Hotel
          805 reviews
          #10 of 56 hotels in Kata Beach
           
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          Rooms
          4 Jun5 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (977)
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          1 - 5 of 977 reviews

          Reviewed 1 week ago

          Just had another great stay at the Sugar palm. Once again the staff at this resort are all extremely helpful and courteous. From the General Manager to the man who carry's your bags they are all great. The location of the resort is fantastic, the...More

          Thank Luke g
          Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside

          Dear Valued Guest, Thank you for the very positive review on tripadvisor. It is very rewarding indeed for my team to read your message. We look forward to serve you again in Sugar Palm Grand. Please feel free to reach me at gm@sugarpalmgrand.com as I...More

          Reviewed 4 weeks ago via mobile

          Three nights here in April, bad mistake. Poor quality rooms with concrete fittings? Smelly lift and low quality food. Location is good, but that's about it. Don't believe any ratings over 2/3 I'd never go back.More

          Thank Ian B
          Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside

          Dear Valued Guest, Thank you for taking the time to share your review online. Please do accept our apologies for the issues you have raised. We assure to address the mentioned case for improvement. We look forward to serve you again in Sugar Palm Grand....More

          Reviewed 18 April 2017

          We stayed at this hotel for one night only and it was great experience. We had pool access room (which I would definitely recommend) and it was fantastic. You enter pool on the 7th floor from your balcony! The room was spacious and comfortable. The...More

          Thank MARINA H
          Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside

          Dear Valued Guest, Thank you for sharing your feedback online. All of us are delighted to read that you had a great experience. We hope to have the opportunity to serve you again in Sugar Palm Grand. Please feel free to reach me at gm@sugarpalmgrand.com...More

          Reviewed 16 April 2017

          Very hard to review this Hotel as it could be very good with some general maintenance, cleaning upkeep etc. The hotel is ideally located in central Kata. The last 100 meters to the hotel is on a very steep incline and would not be suitable...More

          Thank John C
          Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside

          Dear Valued Guest, Thank you for taking the time to write this review. We are delighted to read that you found our team members friendly. Please accept our deep apologies for the issues that you have raised, we assure to review your detailed comments for...More

          Reviewed 8 April 2017 via mobile

          Stated in 4 resorts over 2 weeks and this was the best by far. Friendly and helpful staff. Great rooms and pool. Great location. Nearby restaurants include the Red Chiili 👍🏻👍🏻👍🏻. Plenty to do in the area.More

          Thank Jane F
          Response from SugarPalmGrand2015, General Manager at Sugar Palm Grand Hillside

          Dear Valued Guest, Thank you for choosing our hotel for your holiday. We are all happy to know that you have enjoyed your stay with us. It will be a pleasure to serve you again in Sugar Palm Grand. Please feel free to reach me...More

          Novotel Phuket Kata Avista Resort and Spa
          2,405 reviews
          #7 of 56 hotels in Kata Beach
           
          Chanalai Garden Resort
          1,002 reviews
          #13 of 56 hotels in Kata Beach
           
          Chanalai Romantica Resort
          687 reviews
          #8 of 56 hotels in Kata Beach
           
          Foto Hotel
          805 reviews
          #10 of 56 hotels in Kata Beach
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Concierge
          • Shuttle Bus Service
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$33 - US$364 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Spa Hotel in Kata Beach
          • #11 Luxury Hotel in Kata Beach
          • #13 Romantic Hotel in Kata Beach
          • #14 Family Hotel in Kata Beach
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 106
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, ACCOR, Hotels.com, Booking.com, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Sugar Palm Grand Hillside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Thailand >
          • Phuket >
          • Karon >
          • Kata Beach
          • Also Known As
          • Sugar Palm Grand, Hillside Hotel Kata Beach ,
          • Sugar Palm Grand Hillside Kata ,
          • Sugar Palm Grand Hillside Phuket/Kata Beach
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          Traveller (1069)
          Room & Suite (374)
          Pool & Beach (137)
          Dining (30)
          Hotel & Grounds (633)
          Bathroom (50)
          Family and Play Areas (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          SarahLaBear
          how much does the airport shuttle cost?
          11 January 2017|
          Answer Show all 2 answers
          Response from Redwan A | Reviewed this property |
          I used Alex's minibus service as an airport shuttle as well as to take city tours. Friendly guy. He's rated pretty high on TA. You can WhatsApp him. Search for "Alex Taxi Phuket & Tour" on tripadvisor.
          0
          Votes
          PrincessHP
          Is the a hairdryer in our room and an iron?
          15 October 2016|
          Answer Show all 3 answers
          Response from Blessed_24102004 | Property representative |
          Iron is on request. There is hairdryer in every room
          0
          Votes
          marie k
          Is there a designated beach area with lounge chairs for this hotel? And how far is it from the beach? Are there restaurants around the hotel within walking distance?
          3 May 2016|
          Answer Show all 3 answers
          Response from Harshada_k28 | Reviewed this property |
          There is no designated beach area for this hotel. The Kata beach is at a walking distance of 5 mins. There are number of restaurants to eat around this hotel, its actually mid of the market area of Kata.
          1
          Vote
          Room Tips
          "Always try and get a pool access room. The extra cost is worth it."
          Read review
          "Insist on genuine Double Bed when booking."
          Read review
          "I think you would get a better view in the higher up rooms, and a lot of the rooms have a swim up pool, which..."
          Read review
          "The swim up pools seemed a bit pointless because of the other pools around them and the are all overlooked."
          Read review
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