Novotel Phuket Kata Avista Resort And Spa

Novotel Phuket Kata Avista Resort And Spa

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En Vogue Restaurant
Dining (115)
Novotel Phuket Kata Avista Resort And Spa
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About

5.0
#3 of 57 hotels in Kata Beach
4.8 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.9 of 5 bubbles
Value
Novotel Phuket Kata Avista Resort & Spa stands out as one of the best Phuket resorts for families and is a Tripadvisor Traveler's Choice 2023 winner. Nestled on a hillside within walking distance of Kata and Karon Beaches, a lush tropical oasis with three swimming pools creates the perfect setting for a relaxed family getaway. 143 spacious rooms and suites feature private balconies with stunning sea, pool, or garden views. With a focus on family comfort, a third of rooms include 1 King and 1 Queen bed with a complimentary fun kid's room set up to ensure a playful space for little ones. Designed with families in mind, the resort provides a variety of amenities and activities for all ages. From poolside dining and a swim-up bar to an award-winning spa and a 24-hour fitness center, parents can relax while kids can unleash their imaginations at the Little Ocean Kids Club, complete with an air-conditioned clubhouse, outdoor sandy play area and engaging activities. Let them cool off and have fun at the toddler pool, kids pool with slider, and brand-new splash pad, while older kids and adults enjoy the excitement of the Total VR Virtual Reality Games Room, underwater scooters, pool table, and foosball. Junior Cooking Classes and themed birthday parties add to the unforgettable holiday experience. At En Vogue restaurant, a kid's menu and a designated kids' corner in the breakfast buffet caters to the pickiest eaters and authentic Thai cuisine, International comfort food, vegan and Indian menus ensures something for every preference. Free kids amenities, free gelato and free kid's meals are offered for families when booking the Family Fun package. Additionally, a complimentary shuttle bus service takes guests to the breathtaking Kata Beach within one minute, providing easy access to the family-friendly Kata Beach town. With sustainability in mind, give back to the local community by purchasing handmade local products from the charitable gift shop. Situated on the southwest coast of Phuket, many of the islands world-class sightseeing spots such as Big Buddha, Phromthep Cape, 3 Beaches Viewpoint and Chalong Pier are just a short ride away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Diving
Game room
Kids stay free
Valet parking
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Snorkelling
Water sport equipment rentals
Bicycle tours
Billiards
Darts
Entertainment staff
Table tennis
Walking tours
Waterslide
Board games / puzzles
Video game console
Babysitting
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pushchairs
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Gift shop
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Mid-range
Mountain View
Languages Spoken
English, Chinese, Filipino, Hindi and 1 more
Hotel links
Special Offer:Holiday Saver Promotion

Location

4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket 83100 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Phuket Intl Airport
31.9 km
See all flights
1,226Review158Q+A95Room tips
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Detailed Reviews
Audrey T wrote a review Dec 2023
5 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
Great experience at the hotel! Our first encounter was with the front desk staff who made our day after a longer than expected journey from the airport because of traffic jam. Shopper was superbly warm and bubbly and he made sure we settled well into our room. He took note that we would be departing very early for our return flight and breakfast boxes were provided for us. We were given a room with beautiful scenery of Kata Noi and I could even catch the beautiful sunrise from the balcony.

The hotel is generous with discounts be it meals in En Vogue restaurant, spa/massage and even complimentary water scooter at the pool. The regular shuttle service was also on time be it departure to or pick up from the beach. We enjoyed the breakfast spread and both the Thai and western food in the restaurant.

I’m also particularly thankful to Pu, our housekeeper who was meticulous in keeping our room clean and remembering our preferences. She was always friendly and made sure to check with us if she could clean our room whenever she saw us. She also took note of my preference not to have pink bedsheets for my children (who are both boys), which I really
appreciate.

The walk up the slope was challenging at first but it got better on subsequent climbs. In a way, I appreciate that the location of the hotel is up on a hill because it’s a nice and serene enclave that shields the resort from the crowd
and sounds of the main street.

Overall, it has been a wonderful experience and I would like to thank everyone in Novotel Phuket Kata Avista for the warm hospitality and wonderful service.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimo Bernardi, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 17 Dec 2023
Dear 224audreyt, On behalf of our entire team thank you for your recent stay with us and for sharing your experience. Truly appreciate the same. We were happy to hear that you have a comfortable stay with us and it is a pleasure reading how much you have enjoyed our spacious room with sea view and private balcony, overlooking the pristine Kata Beach offer a relaxed holiday getaway and tranquil views of the Andaman sea and lush tropical greens, the unique atmosphere of our resort, our perfect resort location with an easy access to Kata beach which is one of the most beautiful beaches in Phuket, the delicious and customized cuisine from our Culinary team as well as excellent service from our teams and rest assured that your detailed feedback will be shared to the team. Thanks to the praise you gave to our Heartists, Khun Shopper and Khun Pu. They will be thrilled to know that their commitments were the highlight of your stay. As we aim to offer the best products and services to our guests and rest assured that your detailed feedback will be shared to the team. At Novotel Phuket Kata Avista Resort & Spa, we strive to provide an enjoyable stay for all of our guests, and we're so pleased to hear that you had a great experience! We hope to welcome you back soon. Sincerely, Massimo Bernardi Deputy General Manager
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Arun Kumar Baidya wrote a review Aug 2022
New Delhi, India8 contributions
5.0 of 5 bubbles
Me and my wife stayed in Novotel Phuket Kata Avista Resort for 4 night from 9th till 13th Aug 2022 to celebrate our 25th wedding anniversary and we really had a great time.

The hotel location is great on top of a hill quite near the exotic Kata beach which is just 5-7 minutes walking distance although the hotel provide complimentary shuttle service thrice a day which is great for those who find it difficult to climb the steep hill on way back to the hotel.

The hotel staff were really amazing right from the front desk, housekeeping, F&B, & the Spa who were out of the way very friendly, courteous, professional and always ready & eager to help the guests. This really reflects the great hospitality of Thailand.

We were upgraded to next category pool facing room which was a nice pleasant surprise as the view was splendid from our balcony. The rooms were impressive with modern amenities & interiors.

Both the swimming pools were quite clean with the upper level pool big enough for taking laps by an ardent swimmer like myself.

The restaurant EN VOGUE was quite spacious with lavish breakfast buffet spread out and we enjoyed it a lot. We even had lunch & dinner in the restaurant during our stay on couple of occasion as the food were quite tasty.

We enjoyed very much the couple massage in their InBalance Spa which was very soothing and relaxing as my masseur (forgot her name) who was excellent knew the the exact pressure points to release all the tension from the body.

It was really very nice gesture from the management for the anniversary greetings with the special sweet platter delivered to our room on our anniversary day.

Overall the hotel and the entire staff led by their General Manager Mr. Vineet Mahajan were amazing which made our stay great and memorable and would rate it 5*

Thanks and regards

Arun Kumar Baidya
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineet Mahajan, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 21 Aug 2022
Dear ArunKBaidya, Greetings from Novotel Phuket Kata Avista Resort and Spa! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Truly appreciate the same. We were happy to hear that you have a comfortable stay with us and it is a pleasure reading how much you have enjoyed our unique atmosphere of the resort, resort facilities, our room, our beautiful Kata beach, located just 5 mins away from the resort, excellent service from our teams as well as the delicious and customized cuisine from our Culinary team and rest assured that your detailed feedback will be shared to the team Needless to say, we hope you will celebrate your 26th wedding anniversary with us. We will prepare more surprises for you. I personally look forward to welcoming you on your next visit. Let me know when you are travelling to Phuket again and will be delighted to make the necessary arrangements for you at your second home in Phuket, Thailand. Thank you once again for everything. The entire team look forward to welcoming you once again in the near future to Novotel Phuket Kata Avista Resort and Spa. Best Regards, Vineet Mahajan General Manager
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T Hufford wrote a review Jul 2022
Doha, Qatar28 contributions15 helpful votes
5.0 of 5 bubbles
Nothing but positive things to say about our stay in Kata beach.
Upon checkin you are handed a hand written note from the GM, Vineet. All info including shuttle times to the beach are also given.
We booked a family room two double beds. The rooms are basic but big and all the facilities you would need as a a family are there. Large fridge, microwave, plates etc. they provide your own beach towels which are refreshed daily. Same for water too.
Breakfast is great with a dedicated kids corner and free popsicles for the kids.
The two pools are huge and there are more than enough loungers for every one.
There is a swim up bar which also serves food all day.
The hotel is on a big hill so families with smaller kids will need to use the shuttle which is three times a day.
If you go down for dinner into the town, then a tuk tuk can be negotiated for 150 Bath up the hill which is great value.
The beach itself is awesome and totally safe for kids. I would recommend turning to the right and walking 25-50 metres down. There are a couple of beach bars up agains the fence and they will hire sun chairs for 100 bht per chair all day, worth their weight in gold.
You can get drinks there and they will order food in, cheese sand which is 150 bht and is great for the kids.
If you want a family massage tj massage is at the bottom of the hill then left, great value and seriously good massages.
There are lots of Thai restaurants our favourite was outdoor bbq - unusual name but don’t be fooled.
There is also a coffee club and Starbucks.
Back to the hotel, huge thank you to Kier at breakfast who couldn’t do enough for us including getting our coffee every morning even though it is self service. The bagels where delicious with peanut butter! Vineet the GM walked the restaurant daily and is a lovely touch, great guy.
The hotel is purely aimed at families, there is a kids room and he is looking to create a teens space.
If you are looking for a relaxing no frills family vacation, support this hotel as the team are super grateful for the custom. An absolute gem in the Kata Beach area.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineet Mahajan, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 28 Jul 2022
Dear Tim H, Greetings from Novotel Phuket Kata Avista Resort and Spa! On behalf our entire team, many thanks for your kind words and we are absolutely delighted to hear that you enjoyed your stay with us. We were happy to hear that you and your family have a comfortable stay with us and it is a pleasure reading how much you have enjoyed the beautiful Kata beach which is just 5 minutes’ walk away from the resort, our facilities and activities, excellent service from our teams as well as the delicious and customized cuisine from our Culinary team. Thank you to the praise you gave to our Heartists, Khun Kier. He will be thrilled to know that his commitment were the highlight of your stay. As we aim to offer the best services to our guests. Needless to say, I miss meeting you and your family at the restaurant. Let me know when you are travelling to Phuket again and will be delighted to make the necessary arrangements for you at your second home in Phuket, Thailand. Thank you once again for everything. The entire team look forward to welcoming you once again in the near future to Novotel Phuket Kata Avista Resort and Spa. Best Regards, Vineet Mahajan General Manager
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GC C wrote a review Nov 2022
3 contributions
4.0 of 5 bubbles
I was looking everywhere to find reviews for the honeymoon package, but didn't find any. We took the chance anyways.
I think the honeymoon package was worth it for the price. We found this on their main website under special offers.
The staff had difficulty understanding what we wanted to ask regarding the package as their English is not so good. However, they reply to messages very fast and are eager to help.
There is not option to add on the honeymoon package to a reservation from another hotel website like trips.com
For the package, be sure to confirm that you have reserved it.
The welcoming decorations with Thai flowers are pretty, but not the most grand. The desserts in the fridge are very tasty.
The dinner has very limited options and do not include fancy drinks. The menu is not the same as what you find on the Internet, and will only be provided on arrival. Nevertheless, the food is delicious. We ordered green and red curry. Dinner closes by 10:30pm. Inform staff on the day of arrival when you would like the dinner.
The massage package is the ordinary vanilla oil massage that lasts one hour and is comfortable and relaxing to do next to your partner. Book the timing at least a day in advance in case spots fill up. Last spa time slot is 5pm.
The breakfast is very filling and has a nice mixture of Thai foods and Western foods. The ice cream is not included in the breakfast. Breakfast closes by 10am
Don't be late for your bath bomb and remind them to make the water warm!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineet Mahajan, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 14 Nov 2022
Dear GC C, Congratulations once again for your marriage. The entire team wish you lots of happiness together. Thank you for your recent stay with us and for sharing your experience. Truly appreciate the same. We do hear you and your comments help in enhancing the services at our resort. Have taken a note regarding the honeymoon package. I would like to inform you that we do have the special honeymoon package which is available on website with the special menu which can be booked directly with our reservation team. With regards to spa, our normal operation time is 09-17.00 Hrs. We are always flexible for the timing in order to accommodate the request of the guest. Happy to hear that you have enjoyed the variety of our buffet breakfast and our breakfast operation time is 07-11.00 Hrs. Congratulations once again. The entire team look forward to welcoming you in the near future to Novotel Phuket Kata Avista Resort and Spa. Best Regards, Vineet Mahajan General Manager
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Gene R J wrote a review Feb 2024
Silver Spring, Maryland9,845 contributions995 helpful votes
+1
4.0 of 5 bubbles
My wife and I stayed here for 3 nights arriving from the lovely Grand Mercure Patong with a rental car at noon. After parking in front, a nice receptionist processed our prepaid check in; copying our passports, signing a form and making a 2,000 Thb deposit. After enjoying a pizza, we collected the key cards at 2PM, then followed the porter up 2 different elevators to the back building’s 4th floor.
Room #412 was marble tiled and spacious, opening to a closet area(hot pot, refer with spring waters), across a large bathroom with a bathtub and a tile shower, both with 15 second hot water. Then a firm king, large TV(clear Al Jezzera, CGTN, CNA, DW, France 24, HK and ~10 more channels), desk with chair, strong open wifi, good lighting/outlets and a quiet unobtrusive wall AC. A sliding door opened to a large balcony with 2 oversize chairs and a very limited seaview over the courtyard pools and distant trees.
I used the new underutilized 5 station gym and we took the 9AM shuttle for the short steep ride down to Kata Beach.
The 7AM breakfast buffet in the warm openair restaurant was complete with Western and Asian sections with 3 coffee machines.
This is a good hotel with a smiling youthful staff that caters primarily to young families. For us, it was overwhelming with children, especially in the large adult pool. The courtyard needs to be larger to provide all guests with a swimmable pool and some open lounge chairs.
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Date of stay: February 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The pool gets crowded with teens and younger as few of them want to use their baby and junior...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimo Bernardi, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 26 Feb 2024
Dear 291genej, Thank you for sharing your detailed experience at our hotel. We appreciate your thorough feedback and are delighted to hear that you enjoyed many aspects of your stay with us, from the spacious rooms to the amenities provided. We're glad to hear that you found our reception process efficient and that you appreciated the facilities in your room, including the comfortable bed, the variety of television channels, and the reliable Wi-Fi. It's also wonderful to know that you made use of our gym and enjoyed the convenience of our shuttle service to Kata Beach. Your feedback regarding the breakfast buffet and the smiling staff is greatly appreciated. We strive to provide a wide selection of options to cater to the diverse tastes of our guests, and it's heartening to hear that you found the breakfast experience enjoyable. Regarding your concerns about the number of children at the hotel and the size of the courtyard pool, we take your feedback seriously. We understand the importance of providing a relaxing environment for all our guests, and we will certainly take your comments into consideration as we continue to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you once again for choosing to stay with us and for taking the time to share your thoughts. Kind Regards, Massimo Bernardi General Manager
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Steffen H wrote a review Apr 2023
2 contributions
5.0 of 5 bubbles
I particularly liked the excellent bed and pillow, very good service by the staff: Manny at the reception, May as room maid and all the others whose names I did not get. The environment is fairly quiet with hardly any noise affecting my sleep - Great for someone with a light sleep like me!
Room blinds were closing well so that also sunlight was not interrupting my sleep prematurely.
Breakfast though was a bit repetitive, but all in all I can totally recommend this hotel!
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineet Mahajan, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 17 Apr 2023
Dear P2885EDsteffenh On behalf of our entire team thank you for your recent stay with us and for sharing your experience. Truly appreciate the same. We were happy to hear that you had a comfortable stay with us and it is a pleasure reading how much you have enjoyed our rooms, ambience at the resort as well as excellent service from our teams.Thanks for the complements to our Heartist, Khun May and Khun Manny. They will be delighted to read your comments. As we aim to offer the best products and services to our guests and rest assured that your detailed feedback will be shared to the team. At Novotel Phuket Kata Avista Resort and Spa, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken this matter with F&B team and respective department to take effort in order to ensure seamless dining experience during the stay. On your next visit, we would highly recommend trying a few relaxing therapies at our Award-Winning Spa, while kids may want to enjoy the VR Games at the arcade and the Under Water Scooters in the pool. I personally look forward to welcoming you and your family on your next visit to Phuket. Let me know when you are travelling to Phuket again and will be delighted to make the necessary arrangements for you at your second home in Phuket, Thailand. Best Regards, Vineet Mahajan General Manager
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FERNANDEZ O wrote a review Aug 2022
bangkok284 contributions34 helpful votes
+1
5.0 of 5 bubbles
The hotel is located on a very difficult hill of access especially if you have young children. You have to do some sports to climb the coast on foot to reach the hotel.
Very nice swimming pool with a small bar that offers cocktails at a reasonable price. The breakfast is very full and delicious, the hotel is beautiful, wooded and very clean. The very friendly and smiling staff and the design of the spacious rooms.

Pros about the Novotel Phuket Kata Avista Resort & Spa
Walking distance to restaurants, shops, and Kata Yai Beach
Free shuttle service to the beach (or a five-minute walk)
Spacious rooms with private balconies
Attractive, contemporary design throughout hotel
Two pools, one with a swim-up bar
Public spaces include a library and game room
Attractive, cozy spa
The best hotel staff very professional and genuine kindness.
Rooms with breakfast only or option for Half board (breakfast / lunch or dinner) or Full board. Very good menus and excellent option. Indeed we took the Half board but you can add or change at the Hotel reception. The hotel is very accommodating to your needs.

As an Accor member, I highly recommend the Novotel Phuket Kata Avista Resort & Spa if you are looking for a quiet spot away from Phuket Patpong
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Date of stay: August 2022
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineet Mahajan, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 7 Aug 2022
Dear FERNANDEZ O, Greetings from Novotel Phuket Kata Avista Resort and Spa! On behalf our entire team, thank you for your recent stay with us and for sharing your family experience. Truly appreciate the same. We were happy to hear that you have a comfortable stay with us and it is a pleasure reading how much you have enjoyed our unique atmosphere of the resort, resort facilities, our room featuring a private balcony and overlooking pristine Kata Beach, excellent service from our teams as well as the delicious and customized cuisine from our Culinary team and rest assured that your detailed feedback will be shared to the team Needless to say, I personally look forward to welcoming you on your next visit. Let me know when you are travelling to Phuket again and will be delighted to make the necessary arrangements for you at your second home in Phuket, Thailand. Thank you once again for everything. The entire team look forward to welcoming you once again in the near future to Novotel Phuket Kata Avista Resort and Spa. Best Regards, Vineet Mahajan General Manager
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H Matthias wrote a review Oct 2022
3 contributions
4.0 of 5 bubbles
Front desk staff Bow was so pleasant! What a joy. She always went the extra mile and always seemed so eager and happy to genuinely assist guys. She went out of her way to help us book rental motorbikes and even got the bikes delivered to the hotel. She's hilarious as well.

Rooms were large, comfortable, and practical, just a few critiques: The deluxe seaview family room also had the view of a really ugly rooftop from the neighbouring hotel.. not a big issue, not the hotel's fault. There was a microwave and kitchenette sink, but no dishwashing liquid or sponge provided. Closet also had no hangers. Generally great room, but housekeeping needs to focus more on cleanliness (sticky surfaces, dust, etc).

Pool and breakfast were great. Very family friendly. Pool was also very big with a great swim up bar and lying jacuzzi.

Great location near Kata Beach, but a bit of a steep climb up from the main road. Not suitable for elderly/those with mobility issues to walk by foot.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vineet Mahajan, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 6 Oct 2022
Dear haimuelmatthias, On behalf our entire team, thank you for your recent stay with us and for sharing your family experience. Truly appreciate the same. We were happy to hear that you have a comfortable stay with us and it is a pleasure reading how much you have enjoyed our perfect resort location with an easy access to Kata beach which is one of the most beautiful beaches in Phuket, our facilities, excellent service from our teams as well as the delicious and customized cuisine from our Culinary team and rest assured that your detailed feedback will be shared to the team. Thanks to the praise you gave to our Heartists, Khun Bow. She will be thrilled to know that her commitment was the highlight of your stay. As we aim to offer the best products and services to our guests. We do hear you and your comments help in enhancing the services at our resort. Have taken a note regarding the cleanliness and our Housekeeping team will ensure that the same is fixed, immediately. Do accept my sincere apologies for the inconvenience caused. I personally look forward to welcoming you on your next visit to Phuket and showcase the new additions and changes made. Let me know when you are travelling to Phuket again and will be delighted to make the necessary arrangements for you at your second home in Phuket, Thailand. The entire team look forward to welcoming you once again in the near future to Novotel Phuket Kata Avista Resort and Spa. Best Regards, Vineet Mahajan General Manager
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Tammy G wrote a review May 2023
1 contribution
5.0 of 5 bubbles
We had such an amazing stay at the Novotel Kata Avista Resort. The resort is very comfortable and the rooms are immaculate. Our room was always stocked with complementary water and towels were changed every day. The staff were so friendly and helpful. We were very impressed with the service provided. Gun was such a help on the front desk. The food in the restaurant was delicious especially breakfast with many choices on the buffet. A special mention for Din and Lai in the restaurant and bar for their exceptional service. They really looked after us, going the extra mile. Thank you so much. It made our holiday so much more special. The Thai cooking class with Chef was heaps of fun too. We were also so impressed when our son was given a chocolate cake on his 17th birthday. The hill was a killer, but the air conditioning in the room was cold once we got back. I would highly recommend this resort. Thanks for a fabulous 10 days.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimo Bernardi, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 21 May 2023
Dear M1644MGtammyg, On behalf of our entire team thank you for your recent stay with us and for sharing your experience. Truly appreciate the same. We were happy to hear that you had a comfortable stay with us and it is a pleasure reading how much you have enjoyed our spacious room, the delicious and customized cuisine from our Culinary team, our perfect resort location with an easy access to Kata beach which is one of the most beautiful beaches in Phuket, as well as excellent service from our teams and rest assured that your detailed feedback will be shared to the team. Undoubtedly our people are our true asset and we are extremely proud of them. Thanks for the complements to our Heartist, Khun Gun, Khun Din and Khun Lai. They will be delighted to read your comments. As we aim to offer the best products and services to our guests and rest assured that your detailed feedback will be shared to the team. Thank you once again for your kind feedback. The entire team look forward to welcoming you once again in the near future to Novotel Phuket Kata Avista Resort and Spa. Best Regards, Massimo Bernardi Deputy General Manager
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FabFaiella84 wrote a review Mar 2024
Sydney, Australia54 contributions11 helpful votes
5.0 of 5 bubbles
We stayed at this hotel for 2 weeks. The location is perfectly situated on a hill in a quiet street, unlike some of the other busier hotels, so we had a very peaceful nights sleep. We have a daughter with a severe gluten allergy, this hotel was able to provide us with specific catered meals from their en vogue restaurant during our entire stay, which gave us confidence as we already had a visit to the hospital in ICU due to another restaurant outside of this hotel premises. The chef (Mariz) was very patient, understanding, and took responsibility for the kitchen the entire team. The General Manager (Massimo) personally greeted us and can be seen around the hotel floor helping the team out. A special mention to Ing, Lai, Pueng and Add for going over and beyond with our family and all other guests to ensure all our needs were met. They were very personable and approachable, and nothing was ever too hard for them to accomplish.
The hotel pool and kids club are worth a mention as we spent many hours in these areas. The only negative comment is that the restaurant was a bit pricey, considering the prices you can expect to pay outside the hitel. Nonetheless, the food was nice. Great work team, hope to be back in the future.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimo Bernardi, General Manager at Novotel Phuket Kata Avista Resort And Spa
Responded 3 Mar 2024
Dear FabFaiella84, Thank you for taking the time to share your detailed feedback with us! We're thrilled to hear that you had a great stay at Novotel Phuket Kata Avista Resort and Spa and that our team went above and beyond to ensure your comfort and safety throughout your two-week stay. It's fantastic to know that our location provided you with a peaceful environment for a good night's sleep, away from the hustle and bustle of busier areas. We understand the importance of catering to specific dietary needs, and we're delighted that our restaurant, under the guidance of Chef Mariz, could accommodate your daughter's severe gluten allergy with confidence and care. We truly appreciate your recognition of the entire team for their dedication to providing exceptional service. Khun Ing, Khun Lai, Khun Pueng, and Khun Add are thrilled to be mentioned for their efforts in exceeding your expectations. We're glad that you enjoyed our pool and kids club facilities, and we'll certainly take note of your feedback regarding the restaurant pricing. Thank you for your kind words and encouragement. We look forward to welcoming you back in the future for another memorable stay at Novotel Phuket Kata Avista Resort and Spa! Warm Regards, Massimo Bernardi General Manager
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Answer from Brian B
Copenhagen, Denmark63 contributions41 helpful votes
No there is normal power output for 220 w but No USB in the room.
Answer from BigEvan
Warriewood, Australia138 contributions30 helpful votes
Our family room had two queen beds in it. I didn’t see any other configurations.
Answer from Coady T
1 contribution
Beaches at Kata and Karon are beautiful with shallow tapers, ideal swimming. Guards are on duty but they are long Beaches and not too many Guards. Jet ski's, Parra sailing, and other activities. Snorkelling is probably best done by guided tours. We did an Island trip which had Snorkelling included.
Answer from Lauren B
9 contributions1 helpful vote
For dinner, entree is a buffet selection of things like chicken nuggets and fruit platters. Lunch had an entree menu instead (delicious spring rolls on there). Dinner had a few noodle dishes like phad thai, some curries with rice, some burgers and pizzas. A decent mix of east and west, and a mix of spicy and mild. But after a few days we were a bit over it and mostly ate out. Lots of great options in Kata.
Road40377859448 wrote a tip 21 May
1 contribution
5.0 of 5 bubbles
"Please ask for the pool scooter which goes underwater it’s amazing. Also there are so many activities that they offer please consider it. "
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11kidsAustralia wrote a tip 2 May
Garfield, Australia42 contributions7 helpful votes
3.0 of 5 bubbles
"If you’re not fit don’t stay here or you’ll need to catch a taxi to get up the hill. Even the vehicles feel the pain 🤣"
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Sunsinee Raspiengeas wrote a tip Apr 2024
Bangkok, Thailand6 contributions
5.0 of 5 bubbles
"I would suggest enhancing the food service - eating outside might offer better options for those seeking a more varied culinary experience."
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Gene R J wrote a tip Feb 2024
Silver Spring, Maryland9,845 contributions995 helpful votes
4.0 of 5 bubbles
"The pool gets crowded with teens and younger as few of them want to use their baby and junior pools. We were able to swim after 5PM."
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Jones wrote a tip Feb 2024
Hook, United Kingdom11 contributions
5.0 of 5 bubbles
"Very large hill upon entering however it didn't really bother us too much we had read plenty of reviews so we expected it, always a tuk tuk or someone happy to take you up"
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Not the right property for you?
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PRICE RANGE
S$93 - S$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
avista phuket hotel kata beach, avista phuket resort and spa
FORMERLY KNOWN AS
Avista Phuket Resort & Spa
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
143
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOVOTEL PHUKET KATA AVISTA RESORT AND SPA (S̶$̶1̶0̶4̶) S$96: UPDATED 2024 Hotel Reviews, Price Comparison and 1,291 Photos (Kata Beach) - Tripadvisor

Frequently Asked Questions about Novotel Phuket Kata Avista Resort And Spa
Which popular attractions are close to Novotel Phuket Kata Avista Resort And Spa?
Nearby attractions include Tailor Pro (0.4 km), Andy Paul Collection (0.1 km), and Dino Park Mini Golf (0.3 km).
What are some of the property amenities at Novotel Phuket Kata Avista Resort And Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Novotel Phuket Kata Avista Resort And Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Phuket Kata Avista Resort And Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Phuket Kata Avista Resort And Spa?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Novotel Phuket Kata Avista Resort And Spa?
Conveniently located restaurants include En Vogue Restaurant, Magic Masala Indian Restaurant, and Kalika 76 Restaurant.
Are there opportunities to exercise at Novotel Phuket Kata Avista Resort And Spa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Phuket Kata Avista Resort And Spa have airport transportation?
Yes, Novotel Phuket Kata Avista Resort And Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Phuket Kata Avista Resort And Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Phuket Kata Avista Resort And Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Phuket Kata Avista Resort And Spa?
The staff speaks multiple languages, including English, Chinese, Hindi, Thai, and Filipino.
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