Beautiful place located 5 min away from the beaches. Amazing staff, always kind and available. The rooms are big with a lot of natural light and the breakfast includes many variety of food. If I come back to Phuket I will definitely come here again
This property is located on a hill and has its own vibes and calmness. Staffs were awesome and always ready to help you. My family room had two beds with separate balcony and nice bathroom with bathtub. My takes:- 1. Every staff including food manager to Mr. Mahajan GM of the property were very friendly but chef named Ms. Mariz was awesome and always ready to cook food of your choice and you will always feel like home away from home. 2. Swimming pool is huge. 3. Shuttle service to and from Kata Beach is very helpful. 4. Market area down the hill is very good but you have to climb back which might be tiresome. 5. There are many Indian restaurants around and you can order your food and receive the same at the reception. Overall my stay was very pleasant and will definitely stay again. …
The most amazing holiday experience and such a beautiful hotel. Great drinks and service. Great food options and very good service. I would like to thank and its entire staff for the amazing customer service I received as a special guest. I've obviously stayed in a number of hotels in various locations, but this one has the finest customer service. On arrival we were greeted by very friendly staff at the lobby and Bow thank you for your kindness assistance to booked a flight ticket. My super girl.
Wowww, here my first trip after covid 19 I stayed Novotel kata warm hospitality from management and staff at front counter especially Ms.bow she was friendly and outstanding service, Even though the hotel is located a bit up on the hill but its not a problem for me as they provide 3 times a shuttle bus to kata beach super perfect. Really fantastic and recommended!!
Family room has a nice big layout with balcony, well equipped. Staff was all very friendly and accommodating from check-in, F&B to house keeping. We took half board with dinner, though would have loved to have slightly more food options to choose from. Breakfast was good but had a few repetitive items but was overall satisfied! One mention particularly to Apple, from the F&B who was really nice and warm. Truly cared for my kids which was awesome! Would definitely recommend this hotel for families. Kata Beach is just a short walk away. The hotel is on a steep hill, for us it was fine to walk up and down the hill!
I have spent a 2 nights stay with my boyfriend in Novotel Kata Avista. The room was spacious and clean come with a balcony with an amazing pool view. The staff are friendly and kind to assist us. Highly recommend to take their spa and massage. 5 star service and experience ! I will definitely go back !
Unfortunately, my last day here but its was wonderful stay great hotel just walk 5 minutes to kata beach. The staff was attentive mention to Miss Bow exellence service. Our room was very comfortable with bed decoration up on arrival and the room overlooking to the pool. Definitely recommend. CHEERS
Great location in Phuket. Didn’t mind the steep hill; tuk tuk was a great option for days we felt lazy. Family room was beautifully made up by Room Attendant Fon who was very intuitive to our needs (realized we needed a microwave and had it delivered to the room without us asking). Extremely helpful staff at reception and in the restaurant (Peng, Kang, Kier just a name a few of these amazing people) Fun kids activities at the hotel (diving class was the highlight but the kids loved the Ocean Kids Club, the family room, making flower for Lou Krathong, feeding the fishes and of course.. the pool). Manager made us and other guests feel very welcome and at home. Buffet and dinner at En Vogue were enjoyable; had a wide variety of foods and I really enjoyed the Signature Thai soups that were available everyday for breakfast. Very delightful chef as well. A visit to the spa is a MUST! We can’t wait to come back.…
We didnt plan for this hotek but due to the general lack of facilities we moved to Novetel Kata after 1 night The front desk counter is always smiling, and we were attended by Ms Bow. Her patience never seems to wear off even when facing ridiculous customers. This happened right before me. I cannot believe that people can be so rude over a small tiny matter. Anyway it came to us as a surprise that she follow up with us when we run into each other at the lobby. I am very sure we made a good friend here in Phuket. We will like the management to acknowledge her aerice standards, which is by far the highest i seen in years, even in Thailand country. Thank you Ms Bow for making our family stay pleasant and welcoming ! Derek (Room 327) Singapore
We had a fun and very good experience at Novotel. The staff here are all very friendly and helpful. The food is nice. Best is hotel room is clean. It was raining the whole day but we managed to stay indoors because there are kids activites to keep the kids entertained. And its a 5 mins walk to the beach. We will definetly come back to this hotel the next time 👍