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Chanalai Garden Resort

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Chanalai Garden Resort
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856 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Maclean, Australia
Reviewed 3 days ago NEWvia mobile

Value for money, lovely garden setting . Always welcoming polite staff. Not for those with mobility issues. Got the ocean view room through a booking agency and like others have said- got the room view marred by the tall tree, but I was happy with the beach view instead. Breakfast very nice but service provided needs more staff on duty...

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Thank Shahur77
Reviewed 3 days ago NEWvia mobile

I have spent my Thai holidays trip beach in Kata at Chanalai. The hotel it self is an average but compared to those surrounding, it looked much better. I do not take into consideration the luxury ones. The facilities were good and well maintained. If something to improve would be food presentation and variety. As a good point on current...

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Thank Pedro G
Reviewed 4 days ago NEWvia mobile

We liked this hotels look online however we were put on ground level which was externally noisy from the Phuket streets, the hotels elevator and aircons leaking and dripping by our window all night.. Moral of story, stay in the pool facing rooms. Overall breakfast is fantastic. Nice location to beaches and shops.

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Thank catbarker
Reviewed 1 week ago NEW

Staying here is enjoyable but not for the elderly. The rooms are spread out and this is ok but hard work for older people. Very slow maid service. We would be out of our room for 5-6 hours every day and most days when we returned, the room hadn't been made up. Service in the restaurant is also slow. You...

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2Thank Frank S
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Frank S, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Best regards, Jutharat Sonkaew Hotel Manager Chanalai Garden Resort, Kata Beach - Phuket

Reviewed 1 week ago

We stayed here for 2 Nights before Christmas. I wish we had longer here. I cannot fault my stay here whatsoever. The staff could not be more helpful if they tried, they were amazing. Everyone spoke great English, the room was fab, the cocktails were cheap & the views were amazing. It's 10min walk from Kata Centre so it's nice...

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Helpful?
Thank Michelle C
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Michelle C, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Garden Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaigardenresort.com and I will be happy to handle the arrangements personally. We...

Boston, Massachusetts
Reviewed 1 week ago

This hotel seems nice at a glance, but we ultimately didn't think it was worth the money. Wish we had stayed elsewhere for less. Here's why: - Location + Grounds. This hotel is set apart from pretty much all of the markets/shops/restaurants, with this exception of a few restaurants (like Mama Kata, which is great). Additionally, this "resort" is built...

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Helpful?
Thank WineDash317
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear WineDash317, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Best regards, Jutharat Sonkaew Hotel Manager Chanalai Garden Resort, Kata Beach - Phuket

Merseyside, United Kingdom
Reviewed 1 week ago

Easy to reach the beach ' Ska bar on the beach good to drink,great views Hotel has great attentive staff,clean room every day,food not the best but many places around to eat, pools and pool bar staff brilliant,

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Thank sharon p
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear sharon p, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We thank you for your compliments about our staff members which have been shared with them which will surely motivate all. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with our friendly smiles...

Reviewed 1 week ago via mobile

Arrived New Years Eve jet lagged and exhausted ,as it happens not an ideal time as the hotel was gearing up for a gala new year dinner.We did look at it but decided our tiredness meant we could not do it justice,however this also meant some facilities were unavailable temporarily.It has taken a few days to get things back to...

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2Thank Roy S
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Roy S, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with...

Reviewed 2 weeks ago via mobile

We stayed for 4 night in early January 2017. After reading reviews about the construction we called ahead to ensure that our family would not be placed near it (blocks 6 & 7). When we arrived this guarantee was not upheld. We spent over an hour at check-in only to have our rooms scattered throughout the hotel. After the first...

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Helpful?
Thank Chris D
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear Chris D, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with...

Reviewed 2 weeks ago via mobile

Stayed here for 7 nights over the Xmas new year period. Inc in costs was a very expensive gala dinner and breakfasts. On the first morning we sat down for breakfast and the food was below average. That was the last time we ever stepped foot in the restaurant, which was a shame as we had already paid for all...

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Helpful?
Thank dean h
ChanalaiGarden, Manager at Chanalai Garden Resort, responded to this review

Dear dean h, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. We look forward to welcoming you again soon at Chanalai Garden Resort, Kata Beach with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ideally located on the small peaceful beach town of Kata, the Chanalai Hotels and Resorts offers the three elegant different hotel styles, depending on your budget and taste namely: Chanalai Garden Resort overlooks the Andaman Sea and offers an environment that helps you escape your everyday cares. Chanalai Garden Resort, a four-star sea view resort, located on the small hill over looking the Andaman Sea and a minute walk to the beach.Retreat your self with sea sun sand on tropical island of Phuket. Just one block from Kata Beach, the resorts easily access to the nearby shopping areas and natural tourist spots on the island. Only 25 mins to Phuket and Patong and 15 minutes away to Promthep Cape,the most spetecular sunset view point on the island.The resort is outstandlingly located on the lush tropical foliage hill side overlooking Andaman Sea and just 200 metres away to Kata beach.Varied choices of eateries shopping,diving shop,surfing shop and some tourist spots close by ... more   less 

Additional Information about Chanalai Garden Resort

Address: 247 Kata Road, Kata Beach, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Tropical Garden Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: $54 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Garden Resort 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Tropical Garden Hotel Kata Beach
Tropical Garden Kata
Tropical Garden Resort Phuket
Chanalai Garden Resort Phuket/Kata Beach
Hotel Style:
#7 On the Beach Hotel in Kata Beach
#14 Luxury Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Garden Resort staff and other travellers.
41 questions
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Questions? Get answers from Chanalai Garden Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2108 was great”
 of 5 bubbles sharonp233, 8 Jan 2017 | Read review
“Ask for a deluxe sea view room”
  • View from our room
 of 5 bubbles Mediumdeacon, 27 Dec 2016 | Read review
“higher room for better seaview, but keep in mind the intense stair workout”
 of 5 bubbles hannahsG7545BI, 26 Dec 2016 | Read review
“oceanview room”
 of 5 bubbles , 15 Dec 2016 | Read review
“bottom level is better loads stairs but lifts as well”
 of 5 bubbles , 13 Dec 2016 | Read review
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