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247 Kata Road, Kata Beach, Karon, Phuket 83100 Thailand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2686)
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Panoramas (6)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chanalai Garden Resort
Updated 05/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 60 hotels in Kata Beach
Location
Cleanliness
Service
Value
Travellers' Choice
Chanalai Garden Resort is 2 minutes walk from the Kata Beach. Overlooking the Andaman Sea, Chanalai Garden Resort is located along Kata Beach in Phuket. It features 2 outdoor pools, 2 pool bars, a fitness center and 2 on-site restaurants. Rooms at Chanalai Garden Resort are decorated in a modern Thai style. Each room is equipped with a 42-inch flat screen TV, a fully-stocked mini-bar and an individually controlled air conditioner. The private bathroom is fitted with a bath or shower, complimentary toiletries and fluffy towels. They each come with a private balcony which overlooks the sea or the resort’s tropical garden. Facilities available at Chanalai Garden Resort includes an air-conditioned Kid’s Club fitted with toys. Adults can get a good workout at the fully-equipped fitness room which features floor-to-ceiling windows with a section featuring sea views.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Indoor play area for children
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Swimup bar
Poolside bar
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Mid-range
Languages Spoken
English, Filipino, Thai
2569Reviews199Q+A100Room tips
Traveller rating
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Popular mentions
Mykola Ilashchuk wrote a review 20 Jan
1 contribution
The hotel is quite good. Our room was spacious with a beautiful sea view. We felt quite comfortable in it with 2 children. The room is nice, well cleaned, constantly provided with towels and all necessary things for living. The hotel itself is well thought out, it is located on a slope and the impression is that all rooms have sea views. The hotel area is beautiful, lots of greenery, there is a swimming pool where you can cool off in the hot part of the day. We took breakfast, which we are completely satisfied with. Good food choice, lots of fruit. Very good location: 3 minutes walk to Kata Beach and 10 minutes to Kata Noi. Very good staff: friendly, attentive and responsive. Special thanks to manager Beau. During the rest we had some difficulties and Beau did a lot for us and went to meet us in not always simple situations. Thank you very much Beau. In general, I fully recommend.
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Date of stay: January 2022
Location
Service
Sleep Quality
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Camilla wrote a review 18 Jan
7 contributions
We have stayed here at this lovely hotel as a family and we couldn’t be more happy. The service is outstanding! There is a smile and a helping hand every where, and the selection for breakfast was good with coffee of your own choice. The rooms were big and with a fantastic sea view. And in the COVID time we couldn’t feel more safe either. We can highly recommend anyone else to go here :)
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Date of stay: January 2022Trip type: Travelled with family
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HimmiX wrote a review 16 Jan
Bangkok, Thailand5 contributions2 helpful votes
I have stayed in Chanalai Garden Resort for one week in January 2022 as part of the Phuket Sandbox quarantine. The hotel is old, but the facilities are clean and the staff is friendly. The view from my room was amazing and the location is good. However, the air-condition is very noisy (50 dB). On top of that, a room with a connecting door to the next room was assigned to me. The noise insulation to the next room was very weak which contributed to the overall noise level during the night. In a nutshell: I didn't sleep well for one week and was really exhausted after I left Phuket. I complained about the noise from the air conditioning and the connecting door to the reception on the 2nd day, but never got any feedback. I do not recommend this hotel.
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Date of stay: January 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: I assume, that the air-condition is the same in all rooms, therefore I cannot recommend any room.
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Response from Nittaya Srichay, General Manager at Chanalai Garden Resort
Responded 1 week ago
Dear HimmiX, Thank you for sharing your feedback and I’m sorry to read your experience didn’t meet your expectations. We regret that some of these factors had inconvenienced you during your stay and thus made it less memorable than was expected. You will be glad to know that we have addressed these issues with the respective Departments and that there will be improvements in the areas you had mentioned. Yours, Nittaya Srichay
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Thomas O wrote a review 14 Jan
Oslo, Norway1 contribution
We stayed at the hotel for 16 days and it was amazing. The staff is so friendly and helpful. The room was very nice and cleaned. We had apartment in 2. floor and the view from balcony was amazing. Breakfast and lunch was really good with a lot of choices. The location is perfect. Just 50 meters from Kata beach which is the best beach. The pool and garden at the hotel was very good. It’s a bar at the pool with happy hours two times at the day. We will miss the staff and the hotel. Hope to come back. Recommend this great hotel for everyone.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Nittaya Srichay, General Manager at Chanalai Garden Resort
Responded 1 week ago
Dear thomas1988o, Thank you for taking the time to share your kind feedback with us regarding your recent stay at Chanalai Garden Resort. We are pleased to know that you are delighted with your stay with us. We have noted on your positive comment. We will certainly look forward to welcoming you back here again on your next visit to Phuket. Yours, Nittaya Srichay
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Rojo wrote a review 1 Jan
2 contributions2 helpful votes
We have been coming to chanalai almost every year and it will always be our first choice. The hospitality is invaluable, the staff are so kind, so attentive and so happy. We were there for Christmas and New Years, the effort they put in was amazing. The rooms are large, beds comfy, good bathroom and excellent housekeeping. Breakfast buffet was Covid safe, with mandatory temperature checks, sanitiser and gloves. The gym is excellent. There are 2 pools, 1 where the bar is manned with a kids club and the other is more quiet (our preference). It didn’t reduce the service we received, as staff would come over to offer 2 for 1 cocktails when available. A special thank you to the restaurant manager, Krit, who made our stay so enjoyable. Another mention to Synth who brought us our daily cocktails! We can’t wait to see you again. From Joanne and Rob (room 2402)
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Nittaya Srichay, General Manager at Chanalai Garden Resort
Responded 1 week ago
Dear Rojo1708, Thank you for your return visit and for sharing nice feedback. We are delighted you enjoyed another memorable stay! The team and I are glad you enjoyed the room, breakfast, gym, pools, bar and service of staff. Your compliment will be forwarded to our entire team esp. Mr.Krit. Thank you again for your loyalty, we are fortunate to count you as our guest. We look forward to your return. Yours, Nittaya Srichay
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PRICE RANGE
US$38 - US$1,538 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tropical garden hotel kata beach, tropical garden kata, tropical garden resort phuket
FORMERLY KNOWN AS
Tropical Garden Resort
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
209
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Frequently Asked Questions about Chanalai Garden Resort
Which popular attractions are close to Chanalai Garden Resort?
Nearby attractions include Harry's Fashion House (0.3 km), Simon's Boutique Custom Tailor (0.1 km), and Surf House Phuket - Kata Beach (0.4 km).
What are some of the property amenities at Chanalai Garden Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Chanalai Garden Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chanalai Garden Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Chanalai Garden Resort?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Chanalai Garden Resort?
Conveniently located restaurants include Buon Gusto Italian Restaurant & Pizzeria, Wok Street Food, and The Boathouse Restaurant.
Are there opportunities to exercise at Chanalai Garden Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Chanalai Garden Resort have airport transportation?
Yes, Chanalai Garden Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Chanalai Garden Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Chanalai Garden Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chanalai Garden Resort?
The staff speaks multiple languages, including English, Thai, and Filipino.