Kata Palm Resort & Spa
60 Kata Rd, Kata Beach, Karon, Phuket 83100 Thailand
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About
#28 of 62 hotels in Kata Beach
Location
Cleanliness
Service
Value
Kata Palm Resort & Spa is your perfect choice of your great and memorable holiday - provides high quality rooms, facilities, services, great and easy access to the beach with a short walking distance – 5 minutes, or get free shuttle service to the beach where we provide free sunbed & umbrella, close to shopping center, restaurant and bars. Our resort features 184 guest rooms, 2 large free-form swimming pools with swim-up bars, 3 restaurants and facilities.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids club
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Safe
Telephone
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Thai
Location
100Great for walkers
Grade: 100 out of 100
82Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
60 Kata Rd, Kata Beach, Karon, Phuket 83100 Thailand
Name/address in local language
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1578Reviews119Q+A100Room tips
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Cute little hotel in a perfect location for beach, restaurants, shopping and neighbouring beach areas. Hotel has 2 main pools, with one that is in the style of a 'lazy river'. Really great. Pool bars: one hardly ever has a staff member on it. The other has approx 3 but will take 20 mins to get served, even though they know you are waiting. Will leave dirty glasses and empty tins on bar for hours before cleaning away. Staff very slow at keeping food, plates, cups etc. topped up at breakfast. Keeping running out of things and having to ask. Lovely hotel but spoilt by service unfortunately.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vichai Klinpikul, Other at Kata Palm Resort & Spa
Responded 2 weeks ago
We have noted your comments about our pool staff service. It's value for us and for our service improving.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really great hotel with 3 different pool areas. The staff were very friendly and helpful. The rooms were very nice. Lots of different restaurants in the area and not far from a lovely beach. Only positive things to say about this hotel.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Vichai Klinpikul, Guest Services / Front Office at Kata Palm Resort & Spa
Responded 22 Apr 2023
Thank you very much for your feedback, our resort locates in center of Kata area and there are shops, restaurants and bars both sides of our entrance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was a great find, perfectly located walking distance from kata beach, the check in process was rather strange, got sat down with a nice drink and a hot flannel however were sat around and not told why or what was happening. Turns out our room wasn't ready. Other then this I can't complain food was great, room and pools were clean. Staff friendly and helpful.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: People do put out beach towels on the sunbeds although the hotel has signs up about it, it still...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vichai Klinpikul, Guest Services / Front Office at Kata Palm Resort & Spa
Responded 5 weeks ago
Thank you very much to let us know about our check in process, we will take this matter for our service improving.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Felt that everything was dirty. Poor services , no waitres at the poolbar flour 6 Reception slow breakfast - i asked for an egg omelette with tomato cheese and ham and the chef showed me few cheesse and onion. no tomato or something else i will change hotel after the first night
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Date of stay: March 2023Trip type: Travelled with friends
Room Tip: Do not go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Well located, central to bars/shops/restaurants. Just a short walk to the beach. Staff were friendly and helpful and cleanliness was perfectly adequate. Pool was lovely and mostly there were always sun beds available, after all who goes to Thailand to spend the entire time by a pool! I have to agree with other reviews about breakfast. It was limited and only one person cooking single omelettes at a time. Tea and coffee was pretty bad but being a typical Brit I had taken my own. If there is an option to opt out of B and B then I would recommend it and just grab something outside the hotel. I would stay here again due to its location and friendliness of the staff. It would be great if the hotel would open one of the bars later into the evening too
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Take your own tea/coffee and opt for a room only option instead of B and B
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I've been here a few days, and there are a number of negative views to dispell. The staff are nothing other than polite and willing to help. If someone did receive poor service, I can only assume it's a one-off as the checking in, cleaning, breakfast, and bar staff are nothing other than user polite. The water in the pool is fine. The colour of the tiles does suggest it's not clean, but it is. Flora and fauna is in the water however all is fine. There are trees and plants around the pool, so it's obvious stuff will drop into the eater however most swimmers throw them to the side and the cleaners go around daily mopping up what is in the water. The pool area is fine. The pool isn't dirty. Room (pool access) is excellent. Very spacious, and beds are lovely and comfy (though I concede beds will always draw feedback based on personal requirements) I also concede that the breakfast is limited, however its not the end of the world, and market food is that cheap. It hardly eats into even the most limited of budgets. Overall, so far, there isn't anything concerning I've seen that warrants some of the comments about the place on here, though I will post further towards the end of my visit. More to follow …
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Pool Access room is well worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This resort disappointed us very much: with the exception of the beautiful pool surrounded by a lush garden, everything else was awful: the level of cleaniness very low, the towels in the room not perfectly ironed and left unchanged for more days, very noisy air conditioning compressors near the rooms, the breakfast of medium-low level. In particular, at the reception there are two mature ladies quite rude, slow and poorly speaking English: sometimes you have to wait even for a simple and quick issue. One day we had an early-morning excursion and we asked for a breakfast box (ordered the day before as explicitily requested): in it we could find only two juices, one boiled egg and some hardened bread with a butter box. Last but not least: at the check-out, we wasted a lot of time just for checking that we have taken something at the minibar, not trusting our words. Crazy and unforgettable experience! Summarizing, this an outdated structure, that would need a deep refurbishment and a change of the managing staff before can be proposed as high-standard hotel, as it was sold us. There are many other better resorts and hotels in Kata!…
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We had originally booked a different hotel on Kata Beach, which was so disappointing we felt we had to move. Pauline on the front desk was wonderfully helpful, she showed us different rooms available and suggested we try a room in their “modern block” that was built in 2019/2020. The room was modern, clean and well decorated and we were very happy with it, would recommmend asking for a room in the modern block. The pool is really cool, big tropical plants everywhere and it goes on forever. Great location in Kata. Friendly staff. Breakfast was ok, a little basic but ok. All in all would recommend.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
We now are the nineth time in this beautiful Thai Style Resort. Very nice rooms, beautiful gardens, lovely pools and various Breakfast. The Resort is not far from the beach and close to many Restaurants and to a Smart-Bus-Station.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Watch out. Reception demand £40 deposit at check in, then try claim everything they can for damage and losses. Make sure you photograph your room condition upon arrival and send them an email. Woe betide your pool towel isn’t back in place at the prescribed time. We insisted on Visa, not cash, and wouldn’t back down. Please be warned.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$36 - US$60 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kata palm hotel kata beach, kata palm resort and spa
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
184
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Claim Your ListingKATA PALM RESORT & SPA (S̶$̶7̶6̶) S$41: UPDATED 2023 Hotel Reviews, Price Comparison and 2,129 Photos (Kata Beach, Thailand) - Tripadvisor
Frequently Asked Questions about Kata Palm Resort & Spa
Which popular attractions are close to Kata Palm Resort & Spa?
Nearby attractions include Art Space Gallery and Music Bar (0.3 km), Brother's Collection Kata (0.3 km), and Kata Universal Collection (0.1 km).
What are some of the property amenities at Kata Palm Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Kata Palm Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kata Palm Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Kata Palm Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Kata Palm Resort & Spa?
Conveniently located restaurants include Kata On Fire Bar and Grill, The Tavern, and Eightfold Restaurant.
Are there opportunities to exercise at Kata Palm Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Kata Palm Resort & Spa have an airport shuttle?
Yes, Kata Palm Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Kata Palm Resort & Spa have airport transportation?
Yes, Kata Palm Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kata Palm Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Kata Palm Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.