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Chanalai Flora Resort

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Chanalai Flora Resort
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489 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Luton, United Kingdom
Reviewed 6 days ago NEW

Really fantastic views - enjoyed the sea view room and the breakfast we delicious - Location was so perfect like less than 5min walk from the beach. 7/11 shop are really convenient for any snacks like 2 min walk. Bars and restaurants very close like opposite the hotel even halal food

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Helpful?
Thank Prolific2017
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Laulau L, Greetings from Chanalai Hotels and Resorts!!! Thank you for your comments and for sharing your experience with others. We are sure this feedback will serve as an encouragement to all of us as we strive to improve the quality of our services. Best regards, Jintana Duangkong (Ms.) Hotel Manager Chanalai Flora Resort, Kata Beach - Phuket Hotels...

Reviewed 1 week ago via mobile

This is with out doubt one of best hotel I have stayed in!! The hotel staff have been wonderful and very helpful. I would recommend any family to stay here for your holiday.the rooms are of a high standard. And the beach is only 4 or 5minets away. Book early because this hotel is in very high demand. And I...

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Helpful?
Thank Darren P
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Darren P, Greetings from Chanalai Flora Resort – Kata,Phuket! We were delighted to have learned that your experience with us was both positive and memorable. Thank you for sharing a great feedback on Trip Advisor which is a good encouragement for our entire team to provide an excellent service to our guest. We look forward to welcoming you soon...

London, United Kingdom
Reviewed 2 weeks ago

I honestly would never have chosen this hotel from the pictures but the Tripadvisor (TA) reviews were very strong. Our free room upgrade was a must, other rooms are very poor. We paid and booked for sea view, 42" TV, free 2 bottles of water per day, daily stocked mini-bar, Laptop compatible safe, 15% discount on food and mini-bar but...

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Helpful?
Thank Juliet W
Novosibirsk, Russia
Reviewed 3 weeks ago

My family's first impression of this hotel was, to put it mildly, rather negative. I have booked a room with three beds; it should have contained a queen bed, a sofa and an extra bed (for which I paid). At the very start it became evident that there’s a problem with three beds. After a lot of phone calls and...

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Helpful?
1Thank Lev M
Hobart, Australia
Reviewed 17 January 2017

We Stayed for 7 nights - And would go back as a family. Good points, location was spot on and close to the beach/shops etc - Room we had with ocean outlook was roomy and clean with a nice out door area to sit and enjoy the ocean. The two swimming pools were very clean and maintained. Breakfast was fine...

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Helpful?
3Thank Snoop1968
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Snoop1968, Greetings from Chanalai Flora Resort – Kata,Phuket! It was pleasure having you stayed at Chanalai Flora Resorts, Kata Beach on behalf of my team. We thank you for sharing your views on Trip advisor which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Please give us an opportunity to make...

Reviewed 9 January 2017

Absolutely mesmerizing experience, staff were so good and helpful. I am purely vegetarian and as soon as one of the manager came to knew she went out of her way and organized vegetarian dish for me in breakfast which was so delightful and an absolute surprising element.Rooms are fabulous and very well designed.Must stay ...Excellent place ..keep up the good...

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Helpful?
2Thank Nisha A
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Nisha A, Greetings from Chanalai Flora Resort – Kata,Phuket! Thank you for your positive review, I am glad to read your comments, especially that the staff and hotel was pleasant. We are very grateful to receive such a clear and sincere feedbacks from you. We hope we can serve you for our True Chanalai Experience again. We are always...

Umea, Sweden
Reviewed 9 January 2017 via mobile

We payed aprox 120 Euro/night and stayed 8 night. The hotel staf was kind but shy and did not speak good english. It felt like an hostel, not an hotel. And the standard of the hotel and the rooms was acceptible, not more than that. The elevator was broken, so we had to carry heavy bags many floors. The internet...

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Helpful?
1Thank 684fredrik
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear 684fredrik, Greetings from Chanalai Hotels and Resorts! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Flora Resort, Kata Beach - Phuket’. Please accept our apology for the other inconveniences cause to you during your stay with us with regard to the elevator....

Singapore, Singapore
Reviewed 7 January 2017 via mobile

The resort is reasonably nice to look at, with two simple pools and ample sun beds around each. Breakfast selection is large, if unvaried, and the poor staff struggle to cope with the demand at busy periods. The rooms are basic but nice enough, although they do the common Asian hotel trick of pushing two smaller beds together to claim...

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Helpful?
2Thank FKSG
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear FKSG, Greetings from Chanalai Hotels and Resorts!!! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your candid feedback regarding your stay with us at ‘Chanalai Flora Resort, Kata Beach - Phuket’. We regret that we could not deliver the true Chanalai Holiday experience for you and we apologize for the inconvenience caused...

Melbourne, Australia
Reviewed 6 January 2017

Lovely resort. Jeab - Assistant manager was particularly friendly & helpful. Front desk staff member Nam also very easy to deal. Would highly commend these two staff as I would most of the 'front of house' staff as I would al the front of house staff. There was one older lady (didn't get her name) who ran the morning breakfast...

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Helpful?
1Thank Rebeccaplus2
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Rebeccaplus2, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Flora Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaifloraresort.com and I will be happy to handle the arrangements personally. We look...

Mission Beach, Australia
Reviewed 5 January 2017 via mobile

Well we booked our stay on the internet and requested a sea view room and what did we get , a concrete wall , not happy Jan. My wife went done to sort it out and low and behold they were awesome,they moved us to the best room in the resort 5th floor and what a view. The pools are...

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Helpful?
1Thank Michael P
Nana J, Manager at Chanalai Flora Resort, responded to this review

Dear Michael P, Greetings from Chanalai Hotels and Resorts!!! Thank you for your candid feedback regarding your visit to ‘Chanalai Flora Resort, Kata Beach'. I am delighted to hear that you had a memorable stay with us. When you plan to visit us next, please email me at hm@chanalaifloraresort.com and I will be happy to handle the arrangements personally. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
If you are looking for comfortable accommodation in an impressively beautiful province like Phuket, the Tropical Serene Resort is the perfect choice.Ideally located in the area adjacent to idyllic Kata Beach, the resort is in a distinctive setting in the heart of popular tourist venues and beautiful beaches.From the moment you step into our resort, you will receive a warm and friendly welcome from our hospitable staff. Elegantly designed for a superb vacation with your family members amid the natural beauty, the resort offers a wide array of facilities that will make your stay relaxing as much as possible. During the day you can relax in our two outdoor swimming pools and let the water soothe and refresh you.Whatever your purpose of visit is, the Tropical Serene Resort will definitely be the excellent alternative for your next vacation. ... more   less 

Additional Information about Chanalai Flora Resort

Address: 175 Koktanode Road, Kata Beach, Karon, Phuket 83100, Thailand (Formerly Serene Resort)
Region: Thailand > Phuket > Karon > Kata Beach
Price Range: $54 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chanalai Flora Resort 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Serene Hotel Kata Beach
Serene Resort Kata
Chanalai Flora Resort Phuket/Kata Beach
Hotel Style:
#5 Top resorts Hotel in Kata Beach
#6 On the Beach Hotel in Kata Beach
#13 Luxury Hotel in Kata Beach
#13 Family Hotel in Kata Beach
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Questions & Answers

Here's what travellers have asked, with answers from Chanalai Flora Resort staff and other travellers.
14 questions
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Questions? Get answers from Chanalai Flora Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have good views but to be honest its such a nice area I don't see any rooms with a bad view”
 of 5 bubbles Prolific2017, 16 Feb 2017 | Read review
“Room choice is everything, some are very old, small & dingie”
 of 5 bubbles 669julietw, 8 Feb 2017 | Read review
“Be cautious about the upper floors - elevator may be not working”
 of 5 bubbles Minikes, 29 Jan 2017 | Read review
“Go for larger room with ocean views”
 of 5 bubbles Snoop1968, 16 Jan 2017 | Read review
“choose the room on 3rd floor facing pool.”
 of 5 bubbles , 9 Jan 2017 | Read review
5 of 5