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Holiday Inn Ashford North A20

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Holiday Inn Ashford North A20
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Ashford North A20
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Showing 482: English reviews
Rhineland-Palatinate, Germany
Reviewed 23 September 2016

Convenient location, staff nice and helpful although the receptionist seems to have forgotten to credit the chosen welcome points when checking in - still waiting for them 😕. No upgrade as hotel was apparently busy - room clean but in desperate need of a re- decoration ( windows especially ) . Ordered room service, food was good and delivered quick...

2Thank Martina2201
Northumberland National Park, United Kingdom
Reviewed 22 September 2016

stayed here several times but never again. Rooms very tired but good location for euro tunnel. Been charged twice for first night stay, reception are totally incompetent and blaming each other, but it's still not sorted. Rang a week ago, had to send same email three times and they still haven't responded or refunded there mistake. Avoid!

Thank Jantelly
IHGService, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear Jantelly, Thank you so much for your review of our hotel. We are pleased to know you liked the fine location of our hotel in the area. However, we are very sorry for the experience you had with your bill and the service and response you received fell below your expectations. We have sent you a private message in...

Reviewed 22 September 2016 via mobile

Stayed here as in the area for two days and although ok not as good as I would have hoped for Holiday Inn. Ordered a paper and did not get it, Being served at dinner took ages despite the restaurant being nearly empty, although the food was ok. At Breakfast we were told no decaff option only to find later...

1Thank darrencoe
IHGService, Guest Relations Manager at Holiday Inn Ashford North A20, responded to this review

Dear darrencoe, Thank you for taking the time to post your comments. We are pleased to know you liked the friendliness of our staff. However, we would like to apologize for the level of service you received which did not live up to your expectations. We highly value views, opinions and feedback from our guests, as this allows us to...

Malvern Wells, United Kingdom
Reviewed 18 September 2016 via mobile

We had the pleasure of being invited to my nephews wedding reception here on sat 17th sept (I was open minded about a reception at a holiday inn! As I Througth they were more for one night stop overs!) but I needed of been as it all went very smoothly well run and organised the food was excellent and plenty...

Thank Lesley C
Bristol, United Kingdom
Reviewed 12 September 2016

Exactly what I expected for a Holiday Inn, all good, prompt efficient service and a clean and tidy room. Ample parking and a nice beer from the bar, will stay again. Only 30 mins to Dover which also makes this a handy stop.

1Thank Mark B
Wakefield, United Kingdom
Reviewed 6 September 2016

We stayed at this hotel for one night before travelling by coach to the Belgian Grand Prix, and left our car in the hotel car park whilst we were away. Parking is free for up to a week if you stay for one night. This is an open car park with no obvious security, but we did not experience any...

1Thank DianeHKent
Reviewed 4 September 2016

It's been a couple of years since we last stayed here, but we're definitely of the mindset that things have gone downhill. The welcome at the hotel, from Faith, was a friendly one, but there was no recognition of my IHG membership status. The other welcome (from an 8-legged friend) was waiting for us on the wooden frame outside our...

1Thank ToxKent79
Howard S, General Manager at Holiday Inn Ashford North A20, responded to this review

Dear Guest, many thanks for taking the time to compose a review following your recent stay with us. I am sorry to read that you think the hotel has gone down hill since your last visit. I can assure you that we are currently spending many thousands in updating the property and have recently replaced all of the lounge furniture...

West sussex
Reviewed 1 September 2016 via mobile

Nice and clean with little extras that made the stay even better value. On site restaurant with a great breakfast Buffett and kids eat free. Room was a good size and very comfortable. First time at a holiday inn.. Will definitely use again.. A great first time visit

1Thank Horshampc
Reviewed 30 August 2016

stayed in the hotel on business Sunday to Thursday over a 3 week period . The staff were very helpful on check in and also on check out, providing us with vat invoices even on early check outs . Rooms are spacious and clean, they have good air conditioning. Bathrooms have over bath shower which are very good and bath...

1Thank andrew h
Suffolk, United Kingdom
Reviewed 29 August 2016 via mobile

Good room, big, nice and clean. Staff member on duty was really friendly and helpful and we had our wake up call on the dot. We usually stay at Holiday Inn Folkstone and this was much better quality although a little further out from the tunnel.

1Thank Robbie A

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  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in the charming rural surroundings of the Holiday Inn Ashford-North A20 hotel, with easy access to Ashford's Eurostar train terminal.A country setting and family-friendly atmosphere make Holiday Inn Ashford-North A20 a peaceful home from home. Your Guest room overlooks rolling countryside and it's just 10 minutes' drive to the Eurostar terminal at Ashford ... more   less 

Additional Information about Holiday Inn Ashford North A20

Address: Garden Court Maidstone Road, Hothfield TN26 1AR, England
Region: United Kingdom > England > Kent > Hothfield
Price Range: $93 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Ashford North A20 4*
Number of rooms: 92
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Also Known As:
Holiday Inn Ashford North a20 Hotel Hothfield
Holiday Inn Hothfield
Hothfield Holiday Inn
Ashford Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Ashford North A20 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure there aren't any parties or weddings booked!”
 of 5 bubbles timmne, 20 Dec 2016 | Read review
“above first floor is good”
 of 5 bubbles page12, 24 Nov 2016 | Read review
“Ask for a quieter room”
 of 5 bubbles mellorash, 1 Nov 2016 | Read review
“be specific about what you want”
 of 5 bubbles 429joev, 26 Oct 2016 | Read review
“Avoid rooms facing the front as there is noise from the busy road.”
 of 5 bubbles SarahT04, 9 Oct 2016 | Read review
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