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Centara Grand Beach Resort Phuket

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Centara Grand Beach Resort Phuket
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2,286 Reviews from our TripAdvisor Community

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Showing 1,924: English reviews
Reviewed 3 days ago NEWvia mobile

We stayed in hotel for a week and the staff and manager were very friendly and one of us birthday was in the trip and they surprize us in breakfast time and when back to our room , it's about 15 minutes to patong beach but nevermind when the hotel is the best!

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Helpful?
1Thank Misagh H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Misagh H Thanks very much for select us to be you holiday and sharing nice review. We are very glad to hear that overall experience during your stay was great. Your review is encouraging us to continue to improvement guest satisfaction. We hope you will give us another chance and returning to our hotel in next future. Best Regards,...

Reviewed 3 days ago NEWvia mobile

Most enjoyable family resort I've ever been, Beautiful place, an amazing service even when compared to Thailand's other finest hotels. The kids zone is fabulous. The entertainment team Tina, Eve, Jeff and Kresho were also so supportive and friendly. Absolutely paradise headed by great great people!

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Helpful?
Thank amirOM
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear amirOM Greetings from Centara Grand Beach Resort Phuket Thanks very much for select us to be you holiday and sharing nice review. We are very glad to hear that overall experience during your stay was great. We are very happy to hear from you that here is Beautiful place, an amazing service even when compared to Thailand's other finest...

Reviewed 4 days ago NEW

Still here till the 8th December writing the review from the balcony looking out to sea great,Room very good clean, service from the staff fantastic all so friendly, great location slightly out of town but only 10/15 minute walk in were you will find lots of bars and restaurants and shops taxi back 200 bht £5,Hotel food and drinks expensive...

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Helpful?
Thank nigel W
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear nigel W Greetings from Centara Grand Beach Resort Phuket Thank you for taking the time to provide a comment from your recent stay. I am delighted you enjoyed your holiday. We look forward to welcoming you back again for a more pleasurable experience in the near future Kind Regards Fara

Reviewed 5 days ago NEWvia mobile

After spending 7 nights at Centara Grand Beach Resort Phuket it was hard to fault much about our stay. What stood out most though was the service, enthusiasm and friendliness of the Carpe Diem team. They were continually stopping to make conversation with us and interact with our 11 year old twins. On one occasion the regular child minding service...

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Helpful?
Thank Stodz
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Stodz Hopefully you had a nice safe trip home! Many thanks for taking the time to share a review here on TripAdvisor. It is a great pleasure to note that your time at our resort was an enjoyable experience. Once again thank you for your appreciated service from our staffs especially Carpe Diem entertainment team I will share them...

Reviewed 5 days ago NEWvia mobile

What a beautiful hotel. Beautiful rooms, cleaned and replenished every day. Lovely service always given with a smile. Right next to the beach. Complimentary towels, sun loungers, the lazy river is great and the slides for smaller and older children are safe and monitored throughout the day. The food is excellent just be careful though, if you order room service...

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Helpful?
Thank Bernadette P
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Bernadette P Thank you for taking the time to provide a review from your recent stay at Centara Grand Beach Resort Phuket. It was wonderful to read that you and your family enjoyed with our hotel as you mentioned a beautiful hotel. Beautiful rooms, cleaned and replenished every day. Lovely service always given with a smile. Right next to...

Reviewed 6 days ago NEWvia mobile

Stayed at the resort for 1 week. The food was good and it was right next to the beach. Had a great time relaxing in the pool. What really made our stay was when we met the entertainment team who were great at providing things to do, even when it was raining. They made the trip so much better because...

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Helpful?
Thank Brodie T
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Brodie T Greeting from Centara Grand beach Resort Phuket Thank you very much for taking your valued time and share your great experience with us and future visitors. It is our utmost pleasure to hear that your stay was an enjoyable one and that you found our team and service provided to be excellent we certainly will pass the...

Reviewed 6 days ago NEWvia mobile

I came with a big crew of people and it's my first time inThailand.This hotel is absolutely stunning! Rooms r amazing and the view.I loved the beach and the waves were fun!We ate at Cove restaurant and it's best dinner ever(Ice&Fire).But the best thing ab this resort is Entertainment team! These guys from Carpe Diem will make your vacation best...

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Thank Caleb M
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Caleb M Thank you very much for staying with us and sharing your nice review. We are very pleasure to read overall experience during your stay was good. We are looking forward to welcoming you again. Kind regards. Fara

Reviewed 6 days ago NEWvia mobile

My partner and I stayed for 8 nights at Centara Grand Beach Resort at Karon Beach, and we could not have made a better decision. Everything about the resort is five star - the facilities, the views, the rooms, the services, but especially the people! The staff are so attentive and and friendly, particularly at the Cove Restaurant where one...

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Thank Abbey M
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Abbey M Hopefully you had a nice safe trip home! Many thanks for taking the time to share a review here on TripAdvisor. It is a great pleasure to note that your time at our resort was an enjoyable experience and our staffs were there to assist you and familty in best posible way. Hopefully we can welcome you...

Reviewed 1 week ago NEWvia mobile

Our stay at the Centara Grand Resort met every expectation. From the moment we arrived, the staff was attentive to our every need. Our double bed pool room was big enough for our young family of four. I would actually recommend not getting the in room pool, the only time we spent any time in it was the first day....

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1Thank Brady H
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear Brady H, Thanks very for select us to be you holiday and sharing nice review. We are very glad to hear that overall experience during your stay was great. Your review is encouraging us to continue to improvement for make more guest satisfaction. We hopefully that we will have another chance to welcome you back soon. Kind regards. Fara

Reviewed 1 week ago

Really good resort to stay in. Everything there was good except the service levels of the staff/front desk. Both the response and the response time was very very bad. Getting them to solve a problem took multiple phone calls.

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Thank varun c
CPBR-QualityManager, Manager at Centara Grand Beach Resort Phuket, responded to this review

Dear by varun c Thank you for providing a review from your stay. I'm delighted to read your overall experience was enjoyable and everything here was good. I am sorry you experienced of the service levels of the staff/front desk. Both the response and the response time was not satisfied. We will share your valued feedback to the team for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centara Grand Beach Resort Phuket is a modern five-star luxury resort built directly on the foreshores of Karon Beach. Designed with distinct Phuket colonial Sino-Portuguese architecture, the luxury accommodation comprises of 262 guestrooms and villas. All guestrooms have a balcony and are ocean facing. Room types consist of spa suites, pool suites, deluxe suites and one and two bedroom villas. ... more   less 

Additional Information about Centara Grand Beach Resort Phuket

Address: 683 Patak Road, Karon Beach | Muang, Phuket, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $238 - $860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Phuket 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Phuket Hotel Karon
Centara Grand Beach Resort Phuket Karon
Hotel Style:
#4 Business Hotel in Karon
#7 On the Beach Hotel in Karon
#8 Spa Hotel in Karon
#15 Luxury Hotel in Karon
#22 Family Hotel in Karon
#29 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Phuket staff and other travellers.
177 questions
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Questions? Get answers from Centara Grand Beach Resort Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Pool & Rooms”
 of 5 bubbles 862varunc, 29 Nov 2016 | Read review
“Definitely pay a little more for a sea view if you can, it's worth it.”
 of 5 bubbles s0slack, 15 Nov 2016 | Read review
“plunge pool rooms not really required, they have a great common pool”
 of 5 bubbles girishsvaze, 12 Nov 2016 | Read review
“The rooms with a plunge pool face out onto the tropical gardens”
 of 5 bubbles davidhV9954YE, 9 Nov 2016 | Read review
“High floor near to the beach”
 of 5 bubbles Louise2765, 5 Nov 2016 | Read review
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