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BEST WESTERN Phuket Ocean Resort

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#40 of 130 Hotels in Karon
Certificate of Excellence
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656 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Phuket Ocean Resort
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Showing 424: English reviews
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 September 2016 via mobile

We are currently staying at this resort! I have been reading numerous reviews of this resort over the last few months and everyone is complaining/commenting on the stairs! When I got here I was expecting I had to climb a mountain!!! It is nothing like that! People before complaining why didn't you all research the property first?? It's just stupidity!!!!... More 

Helpful?
4 Thank Lmace
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Lmace, Thank you very much for your review and thank you for staying with us currently! We are very happy to read that you are enjoying the beautiful view. Thank you very much for your good comments towards our employees, it will make them all very happy and especially that you are planning to visit us next year again!... More 

Tauranga, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

Room was lovely with fantastic views, of the street, lagoon and the ocean. Even our son who was 2 floors lower than us had a brilliant view the same as ours. Even though there was a lift we still have masses of steps to climb and by the time we got to the room we were exhausted and sweating.

Helpful?
Thank MariaH1968
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear MariaH1968, Thank you very much for your review and for staying with us! We are delighted that you enjoyed the stunning view and we do know that it can be quiet challenging to climb the stairs. For future experience like this we may suggest to contact the front reception desk for assistance. If the booked room category is available... More 

Bombay, New Zealand
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 September 2016

We stayed 14 nights & had a great view of the ocean from our room up on level 4. There are lots of stairs but there is a lift so we didn't have any issues with it but someone with not so good mobility might. Breakfast was a full buffet-cereals, juices, eggs or omelettes cooked for you, breads, hash browns,... More 

Helpful?
Thank Julie M
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Julie M., Thank you very much for your review “Good spot”! We are delighted to acknowledge that you enjoyed your stay with us very much! We would like to thank you for your praise referring to our services. We are very happy that your little girl loved our provided babysitting and it was a real pleasure for us to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2016 via mobile

The greatest location in karon beach ever .. What a view from my balcony room number 4237 😄 the staff at pm agift are bot good but all others ok near by patong beach the famous beach in phuket and it have w good swimming pools

Helpful?
Thank Ahmed W
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Ahmed W., Thank you very much for your kind review and we are very glad that you enjoyed the wonderful view from your balcony and our facilities. We also would like to thank you for the good comments towards our night reception, it was our pleasure to share it. Thank you for staying with us! We hope to welcome... More 

Kuala Lumpur, Malaysia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 September 2016

Very ordinary . Room was ok, pool was ok, food was ok, staff did the minimum, location could have been worse. Oh my , just nothing memorable about this hotel or town. The sun did shine the whole time. The beach is a good one.

Helpful?
Thank Nobbynonads
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Nobbynonads, Thank you for taking some time writing us a review of your recent stay at BEST WESTERN Phuket Ocean Resort. Your comments are well noted and we are saddened to hear that we could not make your stay exceptional. We have shared your feedback with our staff and departments as it is very important for us to receive... More 

Johannesburg, South Africa
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 September 2016

we got diarrhea after being there 2 days, staff in breakfast room are very pushy, unfriendly and unhelpful. when asking for a napkin, you get pointed to it. tables are not made up, no cutlery or table mat. the chef does not listen when ordering eggs. very stubborn. it seems that the head of the breakfast room has some kind... More 

Helpful?
Thank 21queen
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear 21queen, Thank you very much for your feedback about your recent stay and we are truly sorry to hear that we could not lift it up to your expectation. We are sorry to hear that you felt sick. All your comments have been noted and we have passed it to our restaurant management already. Rest assured that we will... More 

Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2016

Hotel is good, staff were extremely pleasant and helpful. Room, food, pools all good. Breakfast was nice food and plenty of choice. There is nothing near here so if you want to do anything, Karon is not the place to go although of course there are plenty of tours available. I only wanted a good rest so it was ok... More 

Helpful?
Thank pkirk2016
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear pkirk2016, Thank you so much for staying with us and for sharing your experience! We are very glad you enjoyed our provided services and amenities. Thank you very much for your kind words towards our staff, it was a pleasure to pass it on to them. Thanks again and we hope of welcoming you back here to share another... More 

Ballarat, Australia
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016

The resort was clean, the staff very friendly. Our room was spacious enough. With a good size balcony. Three swimming pools, which meant that you could swim without it being overcrowded. A buffet breakfast each morning was ample, with lots of variety. The only problem was that if you couldn't handle stairs, there were many of them. A lift was... More 

Helpful?
Thank Winifred1946
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Winifred1946, Thank you very much for your review! We're glad you enjoyed our provided breakfast buffet, your room and especially our pools for a nice swim. Thank you for your kind words toward our staff and it was our pleasure to pass it on to them. Once again, thank you for choosing to stay with us while escaping the... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016

Nicely designed resort to have view of mountains and ocean together. Bit far from the airport though. The Karon Beach is not the best as it was restricted to swim. However it gives you the feeling of being very close to nature. If you are lover of hiking, perfect place. The prices is fair for a luxury hotel. If you... More 

Helpful?
Thank Youb Raj B
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Youb Raj B, Thank you for taking the time to share your review and for staying with us! We're glad you enjoyed the wonderful view and we are happy to read that you felt close to nature here in our resort. We hope to see you again soon to share other beautiful holiday moments with you here! With warmest... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 August 2016 via mobile

Fair priced hotel, built against the hill on less then 300 meters from the beach. Situated a little on the outside of the village, it is a nice 5 minute walk to the center of town. The hotel has lots of facilities. At least three wonderful pools , towel and bar service. Good beds. High speed wifi available too. If... More 

Helpful?
Thank Mp v
Hotel_Spokesperson, Guest Relations Manager at BEST WESTERN Phuket Ocean Resort, responded to this review

Dear Mp v, Thank you very much for staying with us and thank you for your brief and nice feedback! It was a pleasure to read it and we are happy that you enjoyed our pools (3 pools and 1 children pool), our services and our provided amenities/facilities. Regarding the stairs, we do provide an elevator to reach the higher... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 

Additional Information about BEST WESTERN Phuket Ocean Resort

Address: 562 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $50 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Phuket Ocean Resort 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
BEST WESTERN Phuket Ocean Resort Karon
Hotel Style:
#24 Spa Hotel in Karon
#38 Family Hotel in Karon
#43 Romantic Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Phuket Ocean Resort staff and other travellers.
28 questions
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Questions? Get answers from BEST WESTERN Phuket Ocean Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower rooms, close to everything, higher rooms have more stairs, and the views could be hidden by heaps of palm trees”
  • Comfortable sized room
 of 5 bubbles NeilJ47, 9 Nov 2016 | Read review
“Maybe ask for a room that you don't have to climb too many steps”
 of 5 bubbles SmartGregory, 24 Oct 2016 | Read review
“the best resort, higher floors have stairs, most rooms had a view,”
 of 5 bubbles Chantalily, 16 Oct 2016 | Read review
“higher floors offer great ocean views.and quieter and more peaceful”
 of 5 bubbles Anil11453, 12 Oct 2016 | Read review
“Be aware of many stairs for the rooms higher up the hill. There is some street noise when on the balconys, not heard inside.”
 of 5 bubbles Nickers9699, 8 Oct 2016 | Read review
5 of 5
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