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Hilton Phuket Arcadia Resort & Spa

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#32 of 132 Hotels in Karon
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Phuket Arcadia Resort & Spa
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3,011 Reviews from our TripAdvisor Community

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Showing 2,032: English reviews
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Tampa, Florida
Reviewed yesterday NEW

The hotel is nice, but dated. Could really use some updates on the landscape and rooms. Staff very friendly and willing to help when need be. You are only about 10 minutes of walking on the beach side of the hotel for good food and some local shopping. Or a short cab ride to the major shopping area. The hotel...

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Helpful?
Thank Michelle W
isle of wight
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

This is a fabulous resort, the grounds are like no other I seen in the Karon/Patong area. And was nice to take a walk round the different lagoons and greens. The breakfast buffet was fabulous and so much to choose from never went hungry. The pools were great and could always find a space around the pool nearest to us....

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Helpful?
1Thank gemiow
About Hotel's Favourite Review
HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review

Dear gemiow, Thank you very much for taking the time to write your detailed and gracious review about the “Nice resort” experience you had while recently staying at the Hilton Phuket Arcadia Resort & Spa. I was very delighted to read your comments about your recent stay and glad that you found our hotel ‘This is a fabulous resort, the...

Reviewed yesterday NEW

Stayed for a week in April 2017. The hotel was nice, very large property and mostly open air. The rooms weren't spectacular but met our needs. The airport shuttle was late picking us up (45 minutes) but check in went smoothly. Breakfast was hit or miss, with tons of people pushing and shoving. There were also a lot of flies,...

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Helpful?
Thank dc04983
San Jose, California
Reviewed yesterday NEW

We visited many beaches in phuket and we could not find a resort that we could put in the same sentence as the hilton in terms of beauty and amenities. The staff here was brilliant, Daria, Taty, Bee to name a few. Really every single person at this hotel is very friendly and courteous. If thailand is the land of...

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Helpful?
Thank matt1562us
Bangkok
Reviewed yesterday NEW

Hotel is very nice, mega complex, five pools, near beach, service is fantastic, staff always helpful and prompt reply on request, Italian food is good taste, Ms.Jub Mr.Peet, Ms.Lomlah, Mr.Pantoch, Mr.Kriengkrai, Ms.Cee, Ms.Thanya, Ms.Lucky, Ms.Sunisa (All is Super great service)

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Helpful?
Thank Pannathorn
Manila, Philippines
Reviewed 2 days ago NEWvia mobile

We stayed here to try Karon Beach. The hotel shows its age despite renovations and the layout and look of the hotel doesn't reflect anything cultural of the location it is at. Service was so-so at reception and buffet breakfast was nothing spectacular. Our room was not yet ready when we arrived at 4pm despite a 3pm check-in policy and...

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Helpful?
Thank Noreen L
Leeds, United Kingdom
Reviewed 3 days ago NEW

Our stay at the Hilton Arcadia was amazing. We upgraded to a Deluxe Hilton Suite which is huge. Everything you need is included in the suite even two bottles of water per day each. This is very handy as you can't drink tap water here. Coffee and different teas are also available. The air-con is very welcoming when entering the...

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Thank traceylunn68
Dubai, United Arab Emirates
Reviewed 3 days ago NEWvia mobile

If you're looking for a simple roof over your head with nice views in Phuket, then this is your place. If you're looking for quality or for some luxury, then please do yourself a favor and look elsewhere. We arrived via the hotel and walked up to an unoccupied agent at the reception- well he was unoccupied with guests, but...

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1Thank SFOtoDXB
Reviewed 3 days ago NEW

We stayed at the Hilton on a family holiday. We loved the location of the hotel; it was away from the hustle and bustle but still within walking distance to bars, shops, restaurants etc. As always the staff were beautiful and treated us exceptionally well. Overall we had a great experience and we would recommend this hotel to anyone looking...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tazler
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

I really wanted to like this hotel. The resort's ground is huge and beautiful, with nice landscaping. However, things don't fare so well once you are in the room. The rooms are in need of refurbishment as it looks like from 20 years ago, maybe because of the initial quality, the furnitures are still standing well. The worst part is...

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Helpful?
Thank JKLoke

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The resort is located on the island’s west coast and offers a range of fun and relaxation options for parents and children alike. The resort sprawls over 75-acres landscaped gardens, right on the golden sands of Karon Beach. The resort is conveniently located to four world-class golf courses, elephant riding, scuba diving, ancient golden temples and an abundance of shopping areas. It is the place that you’d rather be with your family for next holiday. ... more   less 

Additional Information about Hilton Phuket Arcadia Resort & Spa

Address: 333 Patak Road, Karon, Phuket 83100, Thailand
Region: Thailand > Phuket > Karon
Price Range: $78 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Phuket Arcadia Resort & Spa 5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hilton Phuket Arcadia Resort And Spa
Hilton Phuket Arcadia Hotel Karon
Phuket Hilton
Hilton Phuket Arcadia Resort & Spa Karon
Hotel Style:
#7 Business Hotel in Karon
#14 Top resorts Hotel in Karon
#17 On the Beach Hotel in Karon
#18 Family Hotel in Karon
#22 Spa Hotel in Karon
#25 Romantic Hotel in Karon
#29 Luxury Hotel in Karon
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phuket Arcadia Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Phuket Arcadia Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor beach side”
186michellew, 26 Apr 2017 | Read review
“Go for the ocean front view. Hit the spa! Book well in advance to get a good deal!”
matt1562us, 26 Apr 2017 | Read review
“Wing A is great”
Pannathorn, 26 Apr 2017 | Read review
“Choose a suite”
traceylunn68, 24 Apr 2017 | Read review
“For best view of Sea go for Andaman Suite, You can easily access the pool & Karon beach is just walking distance.”
kspkpakki, 22 Apr 2017 | Read review
5 of 5